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“Probably the best hotel for us.” 4 of 5 stars
Review of Embassy Suites Alexandria-Old Town

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Embassy Suites Alexandria-Old Town
3.5 of 5 Hotel   |   1900 Diagonal Road, Alexandria, VA 22314 (Old Town)   |  
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Ranked #15 of 50 Hotels in Alexandria
Certificate of Excellence 2014
Memphis, Tennessee
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Probably the best hotel for us.”
4 of 5 stars Reviewed July 16, 2010

I have been travelling to DC on business for the past several years and have stayed at a number of hotels in different parts of the area. I stayed at this Embassy Suites on one trip but it was a quick one night turn around.

There are many benefits that this Embassy Suites offers a touring family.

The location acrosss from the metro station made getting to our destination easy every morning. I had mapped out the metro stops for each locaton and we could reach them all without switching lines.

The free King Streey trolley stop is right in front of the metro station and we used it several times. For some rason the two Saturday nights we were there they were short a trolley so waits were onger and some people did not get on. We ended up walking back from the river one night. King Sreet is an added bonus. Several areas I have stayed in have little for kids to do at night. King Street is tourity and pricey but we were able to find places my kids would eat at.

It's true you have to pay for alcohol at the manager's special but it's a buck for beer and wine and two for mixed drinks. The timing worked great for us as we would come back from touring and grabs snacks and drinks for the room. We could relax in the room for awhile before heading out to dinner.

The pool is small. We never had to waith to get in as some noted in the comments. I can see where some large groups could dominate the pool. We had one large group of active and vocal group of teenagers in the pool with us a couple of times, but they were aware that there were smaller kids around.

The two weakest parts of stay were internet connection and breakfast. I know hotels that cater to business travelers charge for internet access because it uncreases profit. That doesn't mean that it doesn't impact my view of the stay. One of the three available computers was down much of the time we were there and the other two were almost always full.

It's nice to have a breakfast buffet at the hotel but there are some things they can improve on. First the selection of fresh fruit was very limited. It's not tht hard to add pineapple and cantaloupe or watermelon to the honey dew that was served each day. Throw in kiwi and strawberries every once in awhile. The other thing I didn't understand is having pancackes in the made to order line. I know they do this to have the pancakes fresher, and they were good, but in some cases having to wait behind ten people ordering omelettes to get three already made pancakes doesn't make sense.

As for crowds, the one Saturday we were there the breakfast area was mobbed. The two Sundays were fairly busy but manageable. The weekdays were not very busy. That may have been due to timing.

Overall I would recommend this hotel to others going on a family trip. I may also head back on a future busines trip to try out some of the restaurants that we couldn't go to with kids.

  • Stayed June 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SylV_10, Admin Asst at Embassy Suites Alexandria-Old Town, responded to this review, July 29, 2010
Thank you for taking the time to review our property. I am pleased that you had a pleasant stay at our hotel. We strive to provide the freshest food quality possible and for that reason our staff prefers to make the pancakes to order, as we have found that in the past they harden on the buffet line. Our goal is to accommodate our guests with special requests and hope that on your next visit we can provide you with your desired fruit choice. With regards...Sylvie Venne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,055 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
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English first
Portland, Oregon
Top Contributor
81 reviews 81 reviews
62 hotel reviews
Reviews in 50 cities Reviews in 50 cities
206 helpful votes 206 helpful votes
4 of 5 stars Reviewed July 4, 2010

Metro blue and yellow line are across the street and take you into DC -- don't drive! National Airport stop is only two stops from King Street station where ES are located. Plus, you are walking distance to restaurants, bars, pubs and shops in the charming old town area of Alexandria. Downsides -- parking is $24 a night, which is absurb for a suburban hotel. The place was packed when we were there and very noisy. Breakfasts are excellent though. Room rates are high and they charge you for the Internet, which is ridiculous. .

  • Stayed June 2010, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
va beach va
Top Contributor
97 reviews 97 reviews
30 hotel reviews
Reviews in 36 cities Reviews in 36 cities
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 3, 2010

This was an excellent hotel staff very helpful & friendly. Breakfast in the morning was very good. Eggs & omlets made to order. Lots of food, fresh fruit, asstd. of breads & sweet buns. Cereal, potatoes, fresh made pancakes. Coffee, tes mil jucies.
Rooms were clean. When we arrived the fridg in the room was making a noise, called the front desk & Mantinence had it change with in 30 min.
Across the st. from Metro. Two blocks from Whole Foods & abou 6 blocks from Trader Joe's & they have a parking garage that is free.
Furniture in the sitting room could of been more comfortable & parking is $24 a day & tight spaces. They need to work on that & they need to give free internet in the rooms.
Would sty ther again.

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grantcdc
1 review
4 of 5 stars Reviewed June 28, 2010

We just visted Washington DC and stayed at the Embassy Suites in Old Town. We got an awesome rate that included a very nice made to order breakfast each morning and the manager reception each night. They did not offer free cocktails however they were offered at a discounted rate of $1 beer and $2 mixed drinks, and had just been in NYC believe me they were "like free". The hotel was directly across from the Metro which was our mode of transportation(very user friendly). Great dinning down on the river. Oh and they offer a free shuttle within the Old Towne Area. Just pick it up out in front of the hotel and let the driver know when you want to come back. Just that easy. Thumbs up. The only thing that was lacking was the front desk help. I asked for several things and each time I was told they didnt know or would send me out in search of someone who seemed to care just a bit more than they did.

  • Stayed June 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, Alabama
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 12, 2010

I booked this hotel because of it's location across the street from the Metro. short walk after a day of sightseeing in washington, DC. On check in the staff was friendly enough but short on information. I was told to park in the adjacent garage but they left out the where part. The garage $24/day proved to be the worst part of the stay. It is used by a number of other businesses and restaurants with desginated spaces for each. The area for the hotel parking was poorly marked and the spaces extremely tight. Getting in and out was a challenge. The room was ok but nothing special. The couch and chair were hard and uncomfortable. The breakfast buffet was consistently bad but the cooked to order breakfast was ok if you have the time to wait. The manager's reception in the evening was a disappointment. There was a charge for the complimentary drinks, reduced but still not complimentary as advertised. Internet service at $12.95/24 hours was also a disappointment. Overall this is average hotel charging way too much for what you get.

  • Stayed June 2010, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington Heights
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 31, 2010

We stayed here to tour the DC area. Great hotel across the street from the Metro Blue and Yellow lines. Easy access to everywhere and only 2 stops from Regan National Airport. Never heard the Metro at night.

The hotel was clean and comfortable. If you have stayed at Embassy Suites before, you will know what to expect. Front desk staff was awesome. Helpful and full of tips and information.

There is a free trolley to travel up and down King Street that you can catch in the Metro parking lot. There are many places to eat and shops on King Street. Or you can walk the couple of blocks to the one end King Street.

A great location for visiting the DC area.

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2010

We truly enjoyed our stay and would highly recommend it to others! From what I understand, the suites have recently been redone - and they are very beautiful and the staff keeps them very clean. The hotel itself is just across from the King Street Metro station and from the King Street trolley, so it is very easy to travel into DC or head down to the cute little shops and restaurants on King Street if you decide not to head into the city. (The hotel also has a shuttle that will take you down King Street or anywhere within a 2 mile radius.) The staff at the hotel were extremely helpful also - my husband recently had knee surgery and was hobbling around all week. One morning, he decided to head downstairs earlier than the rest of us. The staff came over where he was reading the paper and offered to help him with breakfast before the rest of us came down. Absolutely wonderful customer service!

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
#10 Business Hotel in Alexandria
#12 Family Hotel in Alexandria
#15 Romantic Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Alexandria-Old Town 3.5*
Number of rooms: 268
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites

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