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“Embassy Suites Alexandria - Excellent Location!” 4 of 5 stars
Review of Embassy Suites by Hilton Alexandria-Old Town

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Embassy Suites by Hilton Alexandria-Old Town
3.5 of 5 Hotel   |   1900 Diagonal Road, Alexandria, VA 22314 (Old Town)   |  
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Special Offer
Up to 65% Off Parking
Ranked #15 of 50 Hotels in Alexandria
Certificate of Excellence
Dallas, Texas
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Embassy Suites Alexandria - Excellent Location!”
4 of 5 stars Reviewed September 27, 2013

I recently took my wife to Washington DC to see friends and attend her first Redskins game. After speaking with friends who travel to the area often we decided to stay at this property. The location is great. The metro to downtown DC is across the street, Old Town Alexandria is very close and the hotel offers a free shuttle to anywhere within 2 miles of the hotel which covers most of Old Town which has very little parking if you choose to drive.
Room was comfortable and all the appliances worked without issue. The free breakfast buffet and evening receptions were great and staff was very polite/helpful. There were only a couple of negatives:
1) Parking - the parking was $26 a day the spaces were extremely small! We rented a Hyundai Genesis and we spent a fair amount of time trying to find a space which wouldn't result in door dings from people just trying to get into their cars.
2) Housekeeping - We stayed 3 nights and brought drinks back to the room from the evening reception but housekeeping never took the glasses out of the room.
Overall the negatives were minor and I would recommend this hotel to anyone. The location and free amenities more than make up for any of the issues.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review, October 4, 2013
Thank you for your review. I am pleased that you decided to stay with us on the recommendation of your friends and that your stay was pleasant. I will forward your review to our Executive Suitekeeper, in order for her to review the proper procedure for retrieving glassware from the rooms. Thank you for bringing this to our attention. Best Regards…MaryAnne Russell General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,316 reviews from our community

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TROY, United States
1 review
4 of 5 stars Reviewed September 24, 2013

Awsome location. Directly across from the King St. Metro station. Trains run on a continuing schedule. About a 15 minute ride to DC. Two blocks from King Street, with all kinds of resturants, pubs and entertainment.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review, October 1, 2013
Thank you for your review of our hotel. We appreciate that you took the time to inform other travelers of your observations and we hope to see you again soon. Best Regards…MaryAnne Russell General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dartmouth, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 23, 2013

If you would like a comfortable, spacious, clean hotel with a complimentary cook to order breakfast you should consider this Embassy Suites. Parking is available below the hotel and the King Street Metro stop is across the street.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review, September 24, 2013
Thank you for your review. I am pleased that your business travels have brought you to us and that your stay was pleasant. I hope to be able to welcome you again soon. Best Regards…MaryAnne Russell General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 23, 2013

We have stayed at this well located property on a number of occasions. The hotel is adjacent to the Metro and Amtrak stations while Old Town can be reached on foot or by free trolley.
The rooms are spacious and comfortable. One us is interested in railroads and so enjoyed the view overlooking the tracks. Breakfast and a Manager’s Reception in the early evening are included in the room rate which therefore represents excellent value. On each occasion that we have booked to stay, the prices and the range of available deals have been different. An excellent new innovation on this occasion was the premium rooms on the top floor which have 24 hour access to drinks/ snacks. Those who book their accommodation at a relatively early date would be well advised to check back nearer the time of their stay to see if a better deal is available. By doing this, we were able to change to a premium room with car parking and internet access and save a significant sum of money in the process. We hope to return!

Room Tip: A high floor room away from the elevators is best.
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review, September 24, 2013
Thank you for your review. I am pleased that you had an enjoyable stay and that you were able to find availability for the premium floor and enjoyed what was offered. I thank you for your patronage and hope to be able to welcome you again soon. Best Regards…MaryAnne Russell General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laurel, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 18, 2013

In a crowded city like Alexandria one of the biggest issues is getting around. This Embassy Suites offered a free shuttle service to hot spots around town and the driver Wagner was amazing. He moves you from one location to another effortlessly and was very kind to all on board. I would stay here over and over again!

  • Stayed September 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Embassy Suites Hotels

Helpful?
3 Thank Pamela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review, September 20, 2013
Thank you for your review. I am pleased that you were able to avail yourself of our shuttle and that Wagner provided you with exceptional service. I look forward to sharing your comments with him. I thank you for your continued patronage and look forward to your return. Best Regards…MaryAnne Russell General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Old Town Alexandria, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed September 18, 2013

The hotel was great and the room was large and nice. I have read a lot of bad reviews about the free breakfast and evening reception with free drinks but it was great. I paid extra for the snack bar and it paid off as there were great snacks and well stocked

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Greg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review, September 20, 2013
Thank you for your review. I am pleased that staying with us, has provided you with a positive impression of our hotel and of what the Embassy Suites brand has to offer. I hope to be able to welcome you again soon. Best Regards…MaryAnne Russell General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mechanicsville, VA, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 17, 2013

Excellent service and great complimentary breakfast. I had trouble seeing Embassy Suites on the building from the street in front of the building. I have never encountered such excellent customer service from Everyone at this establishment.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank H L H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review, September 18, 2013
Thank you for writing this most pleasant review. Our staff is the best and I am pleased that you acknowledged them! I will look forward to your next visit. Best Regards…MaryAnne Russell General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
#9 Family Hotel in Alexandria
#11 Business Hotel in Alexandria
#15 Romantic Hotel in Alexandria
Price Range (Based on Average Rates):
Hotel Class:3.5 star — Embassy Suites by Hilton Alexandria-Old Town 3.5*
Number of rooms: 268
Reservation Options:
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites

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