We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good deal at fair price” 4 of 5 stars
Review of Embassy Suites Alexandria-Old Town

Save Saved
You added Embassy Suites Alexandria-Old Town to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Embassy Suites Alexandria-Old Town
3.5 of 5 Hotel   |   1900 Diagonal Road, Alexandria, VA 22314 (Old Town)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Rates from $119!
Ranked #14 of 49 Hotels in Alexandria
Danville ca., United States
1 review
“Good deal at fair price”
4 of 5 stars Reviewed August 15, 2013

Good hotel for business or leisure travel with Metro right across the street and good restaurants up the street. Very quite at night even in room near the street,Metro and train traffic across the street.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review, August 27, 2013
Thank you for your review of our hotel. I am pleased that you were able to appreciate the hotel location and that it was a peaceful, quiet retreat. Best Regards…MaryAnne Russell General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

874 reviews from our community

Traveler rating
    388
    340
    100
    31
    15
See reviews for
414
121
21
191
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Korean first
  • Spanish first
  • Any
English first
New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 14, 2013

The value for your dollar is excellent at this hotel. Our rate for a premium room was $146.
This included breakfast, the afternoon reception (which included wine/beer), a spotless, comfortable two-room suite, free internet and access to a snack bar. We stayed here with our two boys, ages 4 & 6. The location is superb -- right in historic Old Town, an easy walk to all the restaurants/shopping/waterfront. A free trolley runs on King Street, and the hotel also offers a free van shuttle around town. Our train-loving boys were thrilled to have a metro stop right across the street, and it gave us easy access to DC. Did I mention that the indoor pool has a lifeguard? This is so unusual for a hotel pool, and a very nice feature. Only drawback: the expensive parking garage. However, we were able to snag a parking spot on the street on Saturday and stay there overnight for free.

Room Tip: We were on a high floor. Also, we had a "premium" room which may have been larger than oth...
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review, August 30, 2013
Thank you for your review. I am pleased that your advanced reservation was able to allot you that wonderful rate on our premium floor and that you and your family were able to enjoy all that is available, both at the hotel and in the Alexandria Old Town and DC areas. Please come back and see us soon. Best Regards…MaryAnne Russell General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed August 12, 2013

don't even think of taking anything other than a minicooper-sized vehicle into this garage. the spots are very very small and the distance between the rows also quite small. many drivers were taking 8-10 tries to make it into these parking spaces. only on the second day did we discover that we could go UP another level and park there more easily; wished I'd noticed that when we first arrived -- it could have saved a lot of angst. evening reception OK; very little snack food; morning breakfast not up to usual Embassy Suite standards. as they say, location, location, so that is the reason I gave 3 stars, not 1 or 2.

Room Tip: go to the second floor to park -- it's less crowded and much easier
See more room tips
  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review, August 27, 2013
Thank you for taking the time to write this review. As you stated, the parking garage the hotel uses, does possess tighter spaces on the P2 level. These spaces were originally given, so as to facilitate access to the hotel with luggage carts. As you mentioned, we do have a few larger spaces located on the next level up, that we will offer guests who possess larger vehicles. I hope that this will not be a deterrent for your return to our property. Best Regards…MaryAnne Russell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 12, 2013

I will sum this up with the good and the bad and then provide some additional color:
THE GOOD: Hotel staff was fantastic and very accommodating (our room had a power failure and they called before we checked in and comped us at the Residence Inn because this hotel was sold out...they also did not charge us for parking), breakfast was great, location great...across the street from the Metro station.
THE BAD: Dirty room (white socks turned brown after walking on the carpet), tattered/worn cabinets in bathroom, mold on shower curtain, sheets that were stained and worn....the room was just old and in desperate need of updating....and just did not feel very clean.

The reviews I read on Trip Advisor were glowing which makes this all the more disappointing. When I see a random negative review here and most are all very positive, I typically would ignore that review and assume the reviewer just likes to complain and/or is ridiculously picky. I am NOT one of those people. It was not worth the price and I highly recommend that you find another hotel.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review, August 30, 2013
Thank you for your candid review of our property. I am pleased that the staff was amiable and that you enjoyed our location and complimentary breakfast. We will be updating the case goods in our rooms in the latter part of 2013 and hope that you may be able to return when it is completed. Best Regards…MaryAnne Russell General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton
Top Contributor
91 reviews 91 reviews
39 hotel reviews
Reviews in 45 cities Reviews in 45 cities
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed August 12, 2013

Standard Embassy Suites hotel, including breakfast (which can get busy) and manager's reception. The underground car park has narrow bays and is badly laid out, and they charge for it! Metro is straight across the road, 20-30 mins to city centre. Many restaurants nearby, next door to the hotel is good value and friendly service.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review, August 27, 2013
Thank you for your review. Our location, as you stated, is hard to beat and does provide a variety of options for both transportation (Metro to DC – trolley into Alexandria Old Town) and numerous restaurants to choose from. I hope your travels will bring you back to our hotel. Best Regards…MaryAnne Russell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deerfield, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 9, 2013

We stayed 4 nights. All the staff were helpful and seemed to enjoy working there which then rubs off on the guests. The location next to the King Street Metro stop is great for getting to the sights in DC. The complimentary public trolley leaves every 15 minutes from the Metro stop to take visitors to Old Town Alexandria. You can also walk there. The hotel is strategically located.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review, August 30, 2013
Thank you for writing this review. I am pleased that our staff was able to add to your experience at our hotel and will be looking forward to your return. Best Regards…MaryAnne Russell General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gallatin, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 9, 2013

The hotel is clean, extremely convenient to Metro and old town,has a great complimentary breakfast, and is quiet. However, what sets it apart are the people that work here. They were amazing. Everyone we met was warm and friendly and willing to go out of their way to help us in any way possible. They were truly the nicest group of hotel staff I have ever met and we travel a lot. This is the place to stay!

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review, August 27, 2013
Thank you for writing this review. I am always pleased to hear that our staff is the reason our guests like to return to our property and agree wholeheartedly that they are,” The Best”! I hope to welcome you again soon. Best Regards…MaryAnne Russell General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Embassy Suites Alexandria-Old Town? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Alexandria
#10 Romantic Hotel in Alexandria
#12 Family Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Alexandria-Old Town 3.5*
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Travelocity, Orbitz, Booking.com, Expedia, Tingo, BookIt.com, Hotels.com, Priceline, Reservation Counter, getaroom.com, Cheap Tickets, Venere and Otel so you can book your Embassy Suites Alexandria-Old Town reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites

Owners: What's your side of the story?

If you own or manage Embassy Suites Alexandria-Old Town, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.