Having stayed at many Embassy Suites hotels across the country, I have come to expect a high level of quality and service and this location did not disappoint. I can't say enough about how friendly and helpful Jackie, at the front desk, was in making our trip an enjoyable one. She really went above and beyond in helping my group of 13 students & adults get settled in comfortably. Although the hotel was fully booked with several very large groups, we were given side-by-side rooms as requested. We had ~4 children and 2 adults per room and Jackie made sure we had enough blankets, pillows and linens for everyone. Housekeeping delivered all of our items quickly. The rooms were clean and the beds were very comfortable. The cleaning service did a great job each day. Although the pool was small, the kids had a great time playing in it. Breakfast was hot and delicious. I had room service for dinner one night and the food was delivered quickly and was still hot. :o) As noted by the other reviewers, this hotel's location is fantastic. It's right across the street from the Metro and it was very nice to have such a short walk to and from each day. I highly recommend this hotel and will definitely stay here again on a future trip to DC.