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Embassy Suites Alexandria-Old Town: Traveler Reviews

3.5 of 5
1900 Diagonal Road, Alexandria, VA 22314 (Old Town)
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Embassy Suites Alexandria-Old Town
Ranked #18 of 50 hotels in Alexandria
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474 reviews from our community

Traveler rating
    193
    191
    58
    19
    13
See reviews for
Families
229
 
Couples
58
 
Solo
17
 
Business
91
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Clearwater, Florida
Top Contributor
61 reviews 61 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
“A Good Option”
4 of 5 stars Reviewed December 8, 2012

As mentioned by prior reviewers, the location is great for those wanting to catch the metro into DC. The metro also stops at the airport, making it really convenient for those flying in who may not want to rent a car. The hotel is classic embassy suites, with central atrium, cooked to order breakfast, and managers reception. This style of hotel in my view is a little dated, but its well maintained. For those driving in, be advised that parking costs $26 per day - which is not unusual in cities. The hotel is near the start of King St where many restaurants are located, however it can be a long walk to some of them and the free King St. Trolley which you may read about, fills up very quickly - so don't count on it. In bad weather that could be a consideration. All and all I would recommend the Embassy and would stay here again.

Stayed December 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review
December 12, 2012
Thank you for taking the time to write this review. You are right, the King St. Trolley can get busy at times and as an alternate option we do have our hotel shuttle that is available. Please note that our shuttle is also on a first come first serve basis, but nonetheless offers an alternate means of transportation, should it be needed. Best Regards…MaryAnne Russell General Manager
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Akron, Ohio
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Really impressed”
4 of 5 stars Reviewed December 4, 2012

After reading reviews and tips from other guests we decided to do what someone suggested and asked for one of the newly remodeled rooms. We were very satisfied with the room we received which was decorated nicely and very comfortable. The beds are very comfortable and the sheets are really soft. The breakfast in the morning was surprisingly good. The omelet I had was one of the best I have ever had. I would highly recommend this hotel and look forward to going back. Also, in great location.

Room Tip: Ask for one of the newer rooms.
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  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review
December 6, 2012
Thank you for your review. It is most gratifying to know that not only were you pleased with your stay, but that you would recommend and return to our property. As a hotel, there is not much more we could hope for. I will copy the breakfast staff on your review. I am sure that they will be pleased that they surpassed your food expectations and thrilled that your omelet was one of the best you ever had! Best Regards…MaryAnne Russell General Manager
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Fresno, California
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Best place for families and friends!”
5 of 5 stars Reviewed November 25, 2012

Stay at Embassy Suites whenever I can! It is the best for families. It offers plenty of space and privacy for a family. There is a hot cooked to order breakfast in the atrium...with lots of seconds! There is a free happy hour every night, even Thanksgiving! We ordered food from the local Boston Market and Whole Foods(across the street) an had a Thanksgiving dinner in our room! This hotel is also right across from the Metro which takes you everywhere you need to go. Oh and King St., Old Town is in walking distance with lots of great local boutiques!
My only minor complaint is the front desk staff can be a little difficult but end up coming through in the end!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
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wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review
November 26, 2012
Thank you for taking the time to write this review. It concerns me that you had difficulty with our front desk staff and would have appreciated knowing what issue you encountered. I am however, pleased that whatever it was, it was taken care of and resolved in the end. Best Regards…MaryAnne Russell General Manager
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Boxworth, United Kingdom
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
“Great location for transportation”
5 of 5 stars Reviewed November 24, 2012

This hotel is perfectly sited if your DC-area travels can be done by metro, as the King Street metro stop is right across the street. Also, the Old Town free trolley leaves from right across the street as well. Finally, the Whole Foods a block away out the back door is great, as is the pizza place right outside the back door (try the greek salad!). Breakfast cooked to order, free business room, they scanned something for me that I needed in digital form and emailed it to me, no charge or bother. Agree with other reviews saying that parts of it are a bit dated - the bathroom cabinets in particular - but I love the extra space gained by having a separate living room and bedroom, and the fridge. Don't forget to bring some money down to breakfast so you can tip the short order cook. Didn't try the pool or gym.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask espritnumber5 about Embassy Suites Alexandria-Old Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review
November 26, 2012
Thank you for taking the time to write this review. As mentioned before, our rooms will be updated with new case goods sometime in the latter part of 2013 and I hope that you will be able to visit us again to witness the changes. Although our staff appreciates any “goodies” left for them, I can assure you that “tipping” is not expected or warranted. Best Regards…MaryAnne Russell General Manager
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Virginia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“Embassy Suites Alexandria VA”
5 of 5 stars Reviewed November 24, 2012

Great location - across the street from the Metro into DC and a Trolley into Old Towne. Even with a group of over 250 high school students who were visiting the Capitol during Thanksgiving, the hotel didn't seem overcrowded. My room was great: very comfortable bed, just installed new LG TV's and new microwave. All the comforts of home while you're traveling.

Room Tip: I was on fourth floor away from elevators, on a corner overlooking atrium.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask gtrpilgrimage about Embassy Suites Alexandria-Old Town
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review
November 26, 2012
Thank you for staying with us and for your review. Please come back and visit us soon. Best Regards…MaryAnne Russell General Manager
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Additional Information about Embassy Suites Alexandria-Old Town

Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Embassy Suites Alexandria-Old Town Hotel
Embassy Suites Alexandria Old Town
Embassy Suites Alexandria
Alexandria Embassy Suites
Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Region: United States > Virginia > Alexandria > Old Town
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotels in Alexandria
#21 Business Hotels in Alexandria
Price Range: $$
Hotel Class:3.5 star (3.5*)
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