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“Perfect Location!” 5 of 5 stars
Review of Embassy Suites Alexandria-Old Town

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Embassy Suites Alexandria-Old Town
3.5 of 5 Hotel   |   1900 Diagonal Road, Alexandria, VA 22314 (Old Town)   |  
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Rates from $119!
Ranked #14 of 49 Hotels in Alexandria
Lancaster, Pennsylvania
Top Contributor
73 reviews 73 reviews
13 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
“Perfect Location!”
5 of 5 stars Reviewed September 25, 2012

Excellent staff and service. They were eager to please and to correct problems that we had with our room (which was minor, 1 king instead of 2 queens). Free hot breakfast was above average. Atrium in the hotel was beautiful and a nice place to hang out and relax in the evening. Bed and even pull out sofa were comfortable. Great location with free weekend parking across the street at the King St. metro station (though they'll try to get you to park in their garage for $26 per night, but be warned that the clearance is pretty low). Less than a mile walk to the Old Town and all of the bars and restaurants there. A free trolly dropped us off right across from the hotel on our way home. Pool, hot tub, and fitness room were good too.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review, September 27, 2012
Thank you for your taking the time to write this review. I am pleased that you enjoyed your stay and that our staff was accommodating and provided you with “excellent” service. Please come see us again soon. Best Regards…MaryAnne Russell General Manager
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873 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
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English first
Los Angeles, California
Top Contributor
109 reviews 109 reviews
44 hotel reviews
Reviews in 66 cities Reviews in 66 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 24, 2012

The travel guru at Channel 70 Video Productions picked this hotel because she knows I prefer Embassy Suites. And, this one was literally steps away from the client located on Prince Street. So, great hotel and close by hotel. Well, great except our grip truck wouldn't fit into the hotel's underground garage. By the way, no free parking here - a whopping $26 day for self-parking in not-New York, not DC, not London, but, Alexandria VA. The assistant manager suggested the Amtrac parking lot some distance away, but Amtrac was having none of that. Magically, a space sort of across from the hotel opened up and there went the truck. But, this was the DC area and no way we were going to leave super expensive video unattended overnight. So, we lugged the most valuable gear from the truck and into our rooms. There was a charge for internet, but we all use 3G/4G phones and netbooks so it wasn't an issue. 3G/4G speeds were very fast in this town. The rooms were quiet despite the railroad across the street. Breakfast, as I've come to expect, was very good. We all packed in the chow since it was already known it would be a very late lunch do to our shooting schedule. This is a busy hotel, but the staff handled everything with ease - except for the switchboard. Slow service from hotel switchboards at larger hotels seem to be a US-wide problem. (never at Ritz Carlton, though) We ate at Joe's next door (would have preferred Sonny's) and had a fine time.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review, September 27, 2012
Thank you for your taking the time to write this review. I can appreciate that parking a large truck can be an issue, for the convenience of our guests, the spaces are located closest to the hotel main entrance and tend to be smaller in size. We do have larger spaces available for guest vans or trucks, but I understand that your truck might not have fit in any of the available spaces. I am pleased that a space became available for you on the street, although I do remain certain, that we would have accommodated your truck somewhere. Best Regards…MaryAnne Russell General Manager
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Chesapeake, Virginia
Top Contributor
110 reviews 110 reviews
41 hotel reviews
Reviews in 61 cities Reviews in 61 cities
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed September 24, 2012

Stayed here to see the Nats play. The hotel is across the street from the Metro, change lines once to get to the stadium. Self park is $25/day -- spaces are tiny. This is an older Embassy that is not well set up for computer use -- no computer desk, few easily accessible electric plugs. Breakfast was very good -- cooked to order omelets, pancakes, and real oatmeal (not instant) with nuts, cranberries, and brown sugar, as well as fresh fruit.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review, September 27, 2012
Thank you for your review. As mentioned before in other reviews, we will be updating our case goods for our rooms in 2013 which will provide a more conducive area for computer work. We presently have 20 new rooms that were completed in 2012 which offer what you are looking for. Perhaps on your next visit you can request one of these newly appointed rooms? I look forward to your return. Best Regards…MaryAnne Russell General Manager
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Detroit, Michigan
Top Contributor
121 reviews 121 reviews
103 hotel reviews
Reviews in 68 cities Reviews in 68 cities
227 helpful votes 227 helpful votes
4 of 5 stars Reviewed September 23, 2012

The Embassy Suites has been undergoing renovations for quite a while now, and it seems to be almost done. Overall, well done. The lobby bar looks great, a huge upgrade over the prior setup back in the corner. The restaurant has been rebranded into Mediteranean cuisine. They closed the Duke’s restaurant, which I think is a loss.

As always, the people here make the difference. I needed to get a couple of pieces of bamboo cut (long story: see my Hilton Shanghai review), and was quickly and happily assisted. I also met the GM, who actually works in the glassed in office in the lobby… I was impressed that she was there, and actually talking with guests. Ten points!

You can still expect this property to attract large groups of families with students… lots of student traffic. They handle it well, and the morning breakfast scrum is well equipped to manage the groups. That said, if you’re looking for Zen and Quiet, this might not be your best bet. The Westin Alexandria could be a better choice. If you value the convenience of landing at DCA, grabbing Metro two stops, and being 100metres from your hotel, then this is a great place.

I’ve been here before, will certainly return, and look forward to my next visit.

  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review, September 27, 2012
Thank you for your review. As always we appreciate any review that involves “our staff”, and how they make a difference in your stay. It is important that the hotel be clean comfortable and pleasant for a “good” stay, but the employees who work there make it a “great” stay and I am glad that you were able to experience our hospitality. I look forward to your return. Best Regards…MaryAnne Russell General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mahwah, New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 22, 2012

We had booked ten rooms at this hotel for a family celebration. I tried to get in touch with the hotel, in advance, to discuss some special arrangements. Was never able to get through to anyone. I checked the website for an email address -- none provided. I tried calling the main number....kept being put on hold interminably. Tried leaving a voicemail for the sales dept -- no one called back. Tried filling out the "form" on the website -- it never went through.

Stayed September 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review, September 27, 2012
Thank you for your review. I am so pleased that we were able to chat and take care of your needs. We feel honored that you chose our hotel for this momentous event of your moms 75th birthday. Please let us know if there is anything else we can do to assist. Best Regards…MaryAnne Russell General Manager
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Gloucester, Virginia
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 19, 2012

Late post, but better late than never. My husband, myself, and another couple stayed at the Embassy suites while we were in town to see the Yankees play the Nats. We had a great time. The hotel was typical Embassy Suites, great as ususal. The atruim was big and clean. The manager's reception was great. So you pay $2 for liquor, go next door to Joe Theisman's and you pay $7 (which that place is great as well). The breakfast truly makes the reason we stay here. You can't beat it. We were right across the street from the metro and train and within walking distance to most places in old town (or catch the trolly on the corner).

  • Stayed June 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review, September 27, 2012
Thank you for your review. We appreciate that you took the time to let us know about your stay and look forward to your next visit, perhaps the next Yankees game? Best Regards… MaryAnne Russell General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 5, 2012

We arrived for our stay very early in the morning and were met by very friendly, welcoming and professional staff. We were given a suite that met all of our expectations and was extremely quiet. Just what we hoped for! The complimentary breakfast was more than we expected. Fresh omelets that are made-to-order, scrambled eggs, sausage links, diced potatoes, fruit, bagels, muffins, juice, yogurt and more. Very, very nice! The management staff even pitches in to clean empty tables so that they can be used by the next guests.
The metro is directly across the street with EASY access to Reagan National Airport (two stops away), Arlington National Cemetery, Nationals Park and all other Washington, DC attractions.
We wanted to catch a game for the Washington Nationals and it was about a 40 minute Metro ride away taking the yellow line to the green line and stopping at Navy Yard where the ballpark is located. We got discount tickets for the game at www.stadium-advisor.com using promo code TA1012 and received a 10% discount.
Enjolique who works at the front desk assisted us with our check-in, directions to shopping and restaurants, let us know about the hotels free shuttle within 2 miles of the hotel, how far the farmers market was from hotel and was just wonderful that made our trip that much more enjoyable and stress-free. Thank you Enjolique for all of your help, it was much appreciated!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wasot_gm, General Manager at Embassy Suites Alexandria-Old Town, responded to this review, September 14, 2012
Thank you so much for your review and especially for the acknowledgement of our front office agent Enjolique. We appreciate when our guests enjoy our property and what we have to offer, but believe that without our staff assisting and taking care of our guests, that we would be, just another place to stay. I will copy Enjolique on this review and look forward to your return to our property. Best Regards…MaryAnne Russell General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Alexandria
#10 Romantic Hotel in Alexandria
#12 Family Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Alexandria-Old Town 3.5*
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites

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