Overall, this hotel is a good choice. We stayed in the two bedroom suite. The room was very spacious and the beds were VERY comfortable. The breakfast and dinner were good and a great value at free. The rooms were quite and the staff was nice. Even though this is a pet friendly hotel, the pets were not a problem. When we first arrived, none of our remote controls would work. We discoved it was the batteries and happened to have some extra batteries with us. I called the front desk to get replacement batteries (because I didn't want to donate our batteries to the hotel) and it took three calls over three days to finally get someone to bring batteries. I even tried to go to the front desk for batteries and they wouldn't give me any, they said they would bring them up. My main complaint would be the housekeeping. The bathrooms were small and not very clean with hair and dirt/grime in the corners. The bathrooms were dated with a poor attempt to update (the bathtub had been painted and the paint was chipping off). The towels had lots of stains on them and I found hair (not mine) in several of the towels/washclothes. The housecleaning schedule was very unreliable. During our stay, we came back to the room at around 3:00- 4:00 and on 4 of the days the room had not been cleaned. 3 of the days, the staff came in after our return and cleaned the room. 1 of the days, they never came and I called the front desk and was told the cleaning staff had left for the day. The brought fresh towels but did not offer to make the beds or empty the trash. The final 2 days, it was cleaned at a more reasonable time (I guess because I made such a fuss). There is a shuttle to the metro (which is not in walking distance). That was nice and for the most part we didn't have to wait too much for the shuttle. We really enjoyed Sam (one of the van drivers), he was very engaging and made our son his co-pilot.
I gave the review a very good because, despite the housecleaning issues, the room was comfortable (beds were amazing), and it was really nice to have a full breakfast and dinner for free.
For the price, the two bedroom suite really is a good value.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.