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Hawthorn Suites by Wyndham Alexandria: Traveler Reviews

3.0 of 5
420 North Van Dorn Street, Alexandria, VA 22304 (Landmarks / Van Dorn)
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Hawthorn Suites by Wyndham Alexandria
Ranked #26 of 50 hotels in Alexandria
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475 reviews from our community

Traveler rating
    151
    166
    81
    44
    33
See reviews for
Families
187
 
Couples
109
 
Solo
31
 
Business
86
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
West Palm Beach
1 review
4 of 5 stars Reviewed March 17, 2013

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Hawthorn Suites by Wyndham

Ask David L about Hawthorn Suites by Wyndham Alexandria
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Walter B, General Manager at Hawthorn Suites by Wyndham Alexandria, responded to this review
March 18, 2013
Dear David,

Thank you so much for the nice comments. I am glad that you enjoyed the hotel and the staff did a great job for you. I hope we can serve you again in the near future.

Best regards,

Walter Burton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Oakville, Canada
1 review
“Family visit to DC”
5 of 5 stars Reviewed March 17, 2013

We stayed for 4 nights in mid March. Hotel was great for our family of 5, with kids aged 8, 12 and 16. King size bed with sofa pull out and we also requested a roll away bed. Room was clean, although a bit older. However there was a full size fridge, oven, and microwave. Not that we needed it, though as the free breakfast was very good and the manager's reception each weeknight provided dinner and drinks for free. The hotel operates a shuttle to the metro which was very well run. It runs every 30 minutes during the day and after you can call for pickup drop off. They actually have a 2 mile radius that they service and will pickup/drop off anyway in this radius. We used it everyday to visit the Washington DC area. Metro was easy to get around on, but a bit pricey for a family of 5 during peak hours. It may have been cheaper to drive into DC and park for the day, but again Washington DC rush hour traffic is a bit of a mess.

One point is that the walls are quite thin in the building and voices can be heard in adjoining rooms. However we were lucky to have quiet neighbors and this was not an issue whatsoever.

Our sink in the bathroom was not draining properly and once we told the front desk, a maintenance worker was at our room within 3 minutes and fixed it. Overall the staff are very friendly and accommodating. We were very pleased with our stay and would definitely stay here again.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BrentD62 about Hawthorn Suites by Wyndham Alexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 16, 2013

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Review collected in partnership with Hawthorn Suites by Wyndham

Ask Wendej R about Hawthorn Suites by Wyndham Alexandria
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Walter B, General Manager at Hawthorn Suites by Wyndham Alexandria, responded to this review
March 17, 2013
Dear Wendej,

Thank you for taking the time to share your highlights about the experience you had during your stay at our hotel. Please accept our apologies for the housekeeping issues that you mentioned.We value your feedback and will share your comments with our Executive Housekeeper and chief Engineer to address accordingly.
your experience was not a typical one, and we hope to have the opportunity to better serve you and demonstrate the abilities of our staff and the great service we have to offer.

Best Regards,

Walter Burton
General Manager
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New York
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Good Location but Dingy & Hot”
3 of 5 stars Reviewed March 16, 2013 via mobile

This is my 3rd time staying there...location works great for me...I wish there was something nicer in the area....this is an old apartment building transformed into a hotel...hallways are somewhat dingy...rooms are tightly spaced...check-in was easy...went up to my room on the 9th (top) floor....key did not work...back to front desk...apologies, new key and a promise to send an engineer...back to 9th floor...new key does not work, waited for engineer, noticed handwritten sign taped on another apartment door, "Warning! Cat Inside"....no engineer...went back to front desk...got room on 2nd floor...key worked!!!...room hot...heat coming up...turned switch from heat to AC...heat keeps coming...later found out switch is useless...cannot get AC in heating season...did not open window because 2nd floor is ground floor by that room...slept with no covers...will be back unless something nicer goes into that area....

Stayed March 2013, traveled with friends
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Ask Breuklyn-Boy about Hawthorn Suites by Wyndham Alexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walter B, General Manager at Hawthorn Suites by Wyndham Alexandria, responded to this review
March 17, 2013
Thank you for being a valued repeat guest, I'm very sorry that your visit was not a more pleasant one. Please be advised that our property switch the system to offer the heath daring the winter season with the option to turn the fan off, high or low. Your experience was not a typical one, and we hope to have the opportunity to serve you again in the near future.

Thanks again for the opportunity to respond to your concerns.

Best Regards,

Walter Burton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Point, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“If you want to stay with reasonable price, good choice.”
3 of 5 stars Reviewed March 15, 2013

I stayed with my family and my dog.
The room had enough space with kitchen, microwave and fridge.
They offered breakfast and dinner(only weekdays) for free.
The location is also good. There are some supermarkets and shopping mall. A metro station is located near the hotel(a few minutes drive from the hoel),too.
Actually, its facility looks old and not renovated.
But, if you do not expect fancy hotel, and want to stay with reasonable price, this hotel should be a good choice.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask thyogo about Hawthorn Suites by Wyndham Alexandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hawthorn Suites by Wyndham Alexandria

Also Known As:
Hawthorn Suites By Wyndham Alexandria Hotel
Hawthorn Suites By Wyndham Alexandria Hotel Alexandria
Hawthorn Suites Dc Area
Hawthorn Suites Alexandria
Alexandria Hawthorn Suites
Address: 420 North Van Dorn Street, Alexandria, VA 22304
Phone Number:
Region: United States > Virginia > Alexandria > Landmarks / Van Dorn
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotels in Alexandria
Price Range: $
Hotel Class:3 star (3*)
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