We stayed here for 3 nights on a trip while house hunting over a weekend.
First problem, we were supposed to get a room that had 2 beds....we only got one. While my husband was downstairs trying to sort things out I had my boys (ages 6 and 12) sit in the chairs, as to not mess up the beds, and watch some tv...remote control didn't work...my guess, the batteries were just dead because we were able to turn it on manually...no biggie.
Second, since there is a kitchenette in the room I decided to rinse out my water bottle and refill it since there was a water filtration system on the faucet. The filter indicator was red and needed to be replaced....it happens.
Hubby comes back up and we go from 3rd floor (oh forgot to mention the awful smell of cigarette smoke) down to the 2nd. We finally got a two bed room and begin to settle in. Of course, one of the first things to happen....the tv needs to go on.
Again, the remote isn't working!
Next, we noticed that the toilet is running. After a look at it and a little messing around with it, trying to get it to stop....it doesn't. Problem....running toilet.
By now, it's nearly midnight and we put the boys to bed. I am still thirsty since I didn't get the filtered water from the other room so I go to get that. Wouldn't you know it....the filter in this room also needs to be replaced!
Problem ANOTHER bad water filter.
By now, I'm just laughing because it's late, I'm exhausted and I can't believe my luck so I decide I just need to turn in for the night. I wash up for bed then go to plug in my cell phone. I had already plugged in my cord in to the wall so all I had to do was fish the cord out from under the bed. When I go to grad it I noticed it was kind of heavy and though, hmmm, that's odd for such a light wire, so I look under the bed to investigate. Oh my goodness...
Problem SEVERAL (full size) alcohol bottles, and shoes left under the bed!!!
I was astonished! I guess housekeeping didn't look under the beds in this room. WOW. My husband called down to the front desk to address everything I just wrote about and all we got was a long awkward silence then, "we don't have any replacement filters". Really?!
Since we had already paid for the 3 nights upfront and we already knew we were not going to be in the room very much (which we were not at all) we decided to make the best of a bad situation and hopefully housekeeping would come in one of the 3 days we were there and would fix the issues but they never came in....not ever once!
Needless to say we will NOT be recommending this hotel or chain of hotels for that matter to anyone. Obviously, we will never stay in one ourselves either.
The only good things I have to say about this hotel is the person working at the front desk was polite and the landscaping was clean.....that's about it.
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- Also Known As:
- Homestead Washington Dc - Alexandria Hotel Alexandria