This hotel is an excellent place to stay, esp. For long term business or pleasure. The hotel has been totally remodeled I and provides a clean, comfortable place to stay whether it is for a business trip, or the '' non-cherry '' blossom festival this year.... This is not an upscale amenity driven hotel as many are in this area, but the price will reflect it. It does include all your basic needs such as a very comfortable bed, Wi - Fi , flat screen cable TV, grab and go breakfast and in a quiet neighborhood with close proximity to the City of DC, Downtow Alexandria, many restaurants, upscale shopping, The Pentagon and too much more to list....
But what sets this hotel apart from others is the awesome customer service. With extensive travel experience to go by,
Nasir the hotel manager is one of the best and most personable hotel managers I have ever seen! He is always out and about, making himself available to his guests needs. He and his staff especially Veronica make themselves available to the guests and let themselves be seen... They do not hide in a backroom all day letting others do their jobs. Any problem or question was promptly handled with a smile during my 2.5 month stay here. All the staff deserves a mention for good customer service, and seeing some new ones I hope Nasir will be able to train them his way of customer service. Service means a lot when utilizing a venue long term, sometimes more than price, and for my next trip I shall be staying at this hotel for my stay.
Most of the third floor is for smoking. If you do not smoke, try to get a room on the second floor.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 8, 2013
I truly appreciate you taking the time to write such a wonderful review. We are so glad to have met you and so pleased that you choose to stay with us when there are so may options. Thank you again for sharing your experience with us. We look forward to seeing you again after the hustle and bustle of the cherry blossom festival is over. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.