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SpringHill Suites Alexandria Old Town Southwest
3.0 of 5 Hotel   |   2950 Eisenhower Avenue, Alexandria, VA 22314   |  
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Ranked #11 of 50 Hotels in Alexandria
Certificate of Excellence 2014
Chesapeake, Virginia, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Excellent”
5 of 5 stars Reviewed July 27, 2014 via mobile

Often we take time to write complaints but fail to complement good service. The service was exceptional. The staff went out the way to accommodate our youth basketball team. The rooms were clean. The hotel was in great proximity to everything. I have never stayed at a hotel where the service was so great. While I don't know everyone name. Thank you CJ and Lorraine. See you next year!

  • Stayed July 2014
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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286 reviews from our community

Traveler rating
    150
    99
    27
    7
    3
See reviews for
124
58
10
41
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Fredon, New Jersey, United States
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 27, 2014

We had a great night sleep here! It was great for a family traveling with 3 teens and 1 child, especially with the toilet & 2 sinks not in the same room as the shower. The man at the front desk was very pleasant. The breakfast was good, the only downfall was that the line was extremely long!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hammonton, New Jersey
Top Contributor
145 reviews 145 reviews
10 hotel reviews
Reviews in 40 cities Reviews in 40 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed July 23, 2014

It's proximity to local attractions was perfect and having the metro close by, with transportation to it provided by the hotel was a bonus. Free on site parking was another added bonus. Sadly, there was no on site bar/restaurant, so you have to either purchase beer/wine from the convenience store in the lobby. The breakfast was okay and allows for a quick bite without an additional expense, but the area can become overly congested with people waiting for food. Having outdoor seating during warmer weather is a bonus and eliminates over crowding. The rooms were clean, spacious, and having a separate bathroom and toilet added privacy and additional convenience. I would suggest a hand towel rack be installed as there's currently nowhere to place one for hand drying. I can't say there's a better side of the hotel to stay one, but the odd numbered side faces the metro and the sound of the trains can be a bit annoying. The local is a little hard to access from the highway even with a GPS, so pay keen attention when approaching the hotel. The staff was welcoming and friendly, greeting you each time you were in the lobby. All in all, we enjoyed our stay and would use it again for future trips to the area.

Room Tip: The odd numbered rooms face the street and metro and the even numbers face the highway. There really...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, September 15, 2014
Dear Caroline,


Thank you for your comments regarding your stay at our location.

I am so pleased that you thought the room pleasant. As you noticed out complimentary breakfast can be challenging as it is very popular. We have recently opened up an alternative seating area on busy days to supplement the existing seating that has really helped alleviate the wait times. Thanks for the suggestions. We take all into consideration.

Please come and see us again soon.

Best Regards,

Danielle Marie Hood
General Manager
SpringHill Suites by Marriott Alexandria Old Town South West
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waxahachie, Texas
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 22, 2014

We spent 3 nights in the SpringHill Suites in Alexandria, VA, last week and had a wonderful
stay. The hotel was very reasonably priced, clean, the staff friendly and the complimentary
breakfast and shuttle to the Metro made it an outstanding value.

Room Tip: Some of the rooms do face the Metro station which didn't bother me but did my husband who is a l...
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, August 6, 2014
Thank you for your feedback! We are glad you enjoyed your stay with us. Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torrance
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 18, 2014

My husband and I stayed here on a recent trip to DC. Great location for people traveling to DC. It was close enough to see everything but away enough to get away from it as well. Very nice hotel. Love that they have a separate sink/toilet and sink/shower. Gives you extra space. Also hotel offers complimentary shuttle service to area restaurants ad well as subway. I would recommend this hotel to anyone visiting the DC area.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, July 21, 2014
Thank you for your feedback! We are delighted to hear you have a wonderful stay. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 16, 2014

The hotel was new, clean, conveniently located (about 3 miles from the action on King St), and the workers at the hotel, right down to the maid service, were super friendly. They offered a shuttle to the Metro station (Eisenhower-yellow line) which helped us access DC without having to drive. Free breakfast was typical... unspectacular, but sufficient. No lounge (in case you like to have a night cap), but they sold beer and snacks and you were allowed to lounge in the lobby area if you so desired. Overall, a pleasant experience and we would use them again. One complaint would be that the hotel is difficult to locate at first (due to sign ordinances in Old Town). I would suggest using your GPS at least at the beginning of your stay. In case you have children, I noticed that there was a water park right down the road (may be a nice option on a hot summer day).

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, July 17, 2014
Our hotel staff strives to provide unparalleled services and memorable experiences to all our guests. I apologize that your stay was anything less than flawless. Thank you for bringing these details to our attention. It allows us to improve and I have shared your feedback with our leadership.
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Cleveland
Top Contributor
107 reviews 107 reviews
43 hotel reviews
Reviews in 40 cities Reviews in 40 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 15, 2014

We stayed at this Springhill Suites in the past, and returned. That should say something.

It's got a strange layout. It's first floor is up some stairs. The check-in was quick. We got to our room quickly. We stayed there four days, and enjoyed it.

The location is not within walking distance of Old Town, but there is a shuttle to take you there. If you need to go to the Metro, there is a Metro stop about .75 mile from the hotel. There is a large pay parking area, and some meters. It's actually not a bad walk.

Each room has a small microwave and a frig.

The workout room was pretty decent. However, there is no pool. There is a water park less than a mile away, but there is no hotel pool.

My only complaint is that whoever painted the lines for parking must have been painting them for motorcycles. The spaces are very narrow.

Will we stay again? Yes. It's a good hotel.

Room Tip: There isn't a scenic view unless you enjoy looking at the Metro trains.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, July 17, 2014
The hotel is conveniently located .7 miles from the Eisenhower Metro station which is located across from the Hoffman Center. Here you can find seven different restaurant options and a movie theater. Our complimentary shuttle service can quickly transport our guests upon request daily until 10:45PM. Hope this information will help for your next visit to the area. Thank you again for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Alexandria Old Town Southwest

Address: 2950 Eisenhower Avenue, Alexandria, VA 22314
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Alexandria
#11 Romantic Hotel in Alexandria
#18 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Alexandria Old Town Southwest 3*
Number of rooms: 155
Official Description (provided by the hotel):
Visit SpringHill Suites Alexandria Old Town/Southwest located off I-95 and just minutes from our Nation's Capital. Enjoy our hotel's complimentary shuttle service, providing quick and easy access to the Eisenhower Metro Rail Station, part of the yellow line. Our hotel also offers complimentary breakfast and Wi-Fi. ... more   less 
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Also Known As:
Springhill Suites Alexandria Tech Hotel Alexandria

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