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“Close to Old Town without the hassle” 4 of 5 stars
Review of SpringHill Suites Alexandria Old Town Southwest

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SpringHill Suites Alexandria Old Town Southwest
3.0 of 5 Hotel   |   2950 Eisenhower Avenue, Alexandria, VA 22314   |  
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Ranked #11 of 50 Hotels in Alexandria
Oklahoma
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Close to Old Town without the hassle”
4 of 5 stars Reviewed November 15, 2013

I met a friend here for a quick overnight. I wanted to show her around the area and be somewhat close to the sites.

The room is the newer configuration of the Spring Hill Suites. The bathrooms remind me of cruise ships with the split bath, it is nice when we were getting ready for bed and each had a sink to use.

I appreciate the free parking, free wifi and free breakfast. The parking was covered or open, which I appreciated. There was a shuttle to the nearest metro station, we did not use but I felt this was a nice touch.

Alexandria can be a tricky part of town with safety etc. As two young women, I felt very safe in this area and would recommend this hotel to anyone including those with small children. The entry way is pretty but if you have large suitcases, a stroller, wheelchair, etc you will want to take the elevator.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 19, 2014
We are pleased that you experience this first hand and thank you for taking the time to write a review. We look forward to welcoming you back to our beautiful hotel soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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259 reviews from our community

Traveler rating
    140
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    23
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Prescott, Arizona
Top Contributor
115 reviews 115 reviews
6 hotel reviews
Reviews in 37 cities Reviews in 37 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed November 10, 2013

Stayed here 6 nights. One of the nicest chain hotels I have stayed at in several years. Rooms were spacious but not too big. Breakfast was one of the best "free" ones I have seen in a long time. Many extras not normally found in the free breakfast hotels. Only additional thing it needed was a make-your-own waffle iron. Very friendly and helpful staff. Prompt, on-demand shuttle service to the Metro (about 1.1 miles) and nearby restaurants, etc. For those driving, right on the beltway, yet excellent sound proofing made my room (which faced the highway) very quiet.

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 19, 2014
We are pleased that you experience this first hand and thank you for taking the time to write a review. We look forward to welcoming you back to our beautiful hotel soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fitchburg, Massachusetts
Top Contributor
69 reviews 69 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 9, 2013

Spent a week here recently. The rooms are decently sized with modern styling. Unfortunately modern doesn't always translate to quality as many of the details indicate this is a budget hotel. For examples, the shower door didn't shut properly leaving the bathroom floor wet every day, lights don't always turn on/off, lots of noise from the hallway and the sofa bed mattress is horrible. The positives would be the free daily breakfast, room floor plan and location.

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 19, 2014
Providing our guests with the best possible hospitality and service has always been our mission. We hope to have another opportunity to welcome you back to our property.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 9, 2013 via mobile

This hotel has treated me very nicely in the past when visiting the Dc area....close to metro station with a shuttle service..nice room and esp the complimentary breakfast. There is also olde towne for shopping and dining out with a movie theatre. Great area to connect to surrounding Dc. My issue is with their customer service, after using their shuttle for the metro I was delayed due to metro service. Their only solution when I called the front desk from the metro was"I will give you a number to a taxi company." No other options, this probably wont keep me from future stays but I didn't care for the lack of assistance.

  • Stayed November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 19, 2014
Providing our guests with the best possible hospitality and service has always been our mission. We hope to have another opportunity to welcome you back to our property.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savage, Maryland, United States
Top Contributor
70 reviews 70 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 29, 2013

From the moment you walk in. The open space and spiral staircase to front desk is so appealing. Of course you can take the elevator up but the entrance is so clean and neat. I love the rooms. Large, standard, simple and Super Clean. The staff are All so friendly and helpful. There are plenty of restaurants, coffee shops around along with a movies theaters. The breakfast area is clean and has a large selection of both hot and cold dishes. I will have this my hotel of choice when I revisit this location.

Room Tip: I had a very comfortable sleep in one of the King rooms on the 2nd floor.
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  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 19, 2014
Thank you for taking the time to write such a thoughtful and gracious review. We are delighted to hear that you had an exceptional stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed October 28, 2013

Loved the hotel. I like the Springhill Suites for family travel because the rooms are spacious and the breakfast is usually pretty good. This place is no different. It is clean, modern and in an excellent location. If you are traveling to the DC area, this is a great option. There were lots of rowdy kids during my stay, but this is not the management's fault. The place was a bit difficult to reach because of some road changes that were not on my GPS. Be aware of this if you are using a GPS. The reason this hotel lost 1 point for me was because the parking lot was too small. I had some difficulty finding a space.

Stayed August 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 19, 2014
Our hotel staff strives to provide unparalleled services and memorable experiences to all our guests. I apologize that your stay was anything less than flawless. Thank you for bringing these details to our attention. It allows us to improve and I have shared your feedback with our leadership.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancaster, New York, United States
Senior Contributor
49 reviews 49 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 11, 2013

The room was very nice and the beds comfortable, however the room location was not. We were facing out toward the metro train, which ran all night and kept us awake! Since it was only one night and the rate was reasonable we did not complain. The breakfast was not worth getting up early for!

Room Tip: avoid rooms that face out toward the metro.. very noisy!
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  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, October 22, 2013
Thank you for your feedback! We apologize for the noise from the metro maintenance track across the street. We will ensure you receive a quiet room during your next stay. We typically recommend rooms at the end of the halls for light sleepers. Glad you enjoyed your visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Alexandria Old Town Southwest

Address: 2950 Eisenhower Avenue, Alexandria, VA 22314
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Alexandria
#10 Family Hotel in Alexandria
#18 Business Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Alexandria Old Town Southwest 3*
Number of rooms: 155
Official Description (provided by the hotel):
Visit SpringHill Suites Alexandria Old Town/Southwest located off I-95 and just minutes from our Nation's Capital. Enjoy our hotel's complimentary shuttle service, providing quick and easy access to the Eisenhower Metro Rail Station, part of the yellow line. Our hotel also offers complimentary breakfast and Wi-Fi. ... more   less 
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Also Known As:
Springhill Suites Alexandria Tech Hotel Alexandria

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