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“Value in Alexandria” 5 of 5 stars
Review of SpringHill Suites Alexandria Old Town Southwest

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SpringHill Suites Alexandria Old Town Southwest
3.0 of 5 Hotel   |   2950 Eisenhower Avenue, Alexandria, VA 22314   |  
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Ranked #11 of 49 Hotels in Alexandria
Macungie, Pennsylvania
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Value in Alexandria”
5 of 5 stars Reviewed June 17, 2013

What else could you want? A very clean, modern room that sleeps 4 comfortably...free breakfast...free parking...free WiFi...a 1/2 mile walk to metro-they have a free shuttle but we walked each day. I requested a Pack & Play for my grandson online and it was already set up when we arrived. Big walk-in shower in separate room from toilet. My only complaint was the lack of locks on both rooms as my daughter almost walked in on me thinking I was in the other room. Breakfasts were good. Staff did a good job of keeping up with crowds. I will stay here again when visiting Alexandria.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 25, 2013
Thank you for taking the time to share your feedback on trip advisor following your recent stay at the SpringHill Suites We are delighted to read your review, also it gives us great pleasure to know that we could fulfill your vacation expectations. Yours in Hospitality – General Manager
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253 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • Spanish first
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English first
Charlotte, North Carolina
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 31, 2013

The layout of the room is indeed a bit odd, but it didn't bother us at all. Being that it was just my wife and I, we did not mind that your privacy in the shower/restroom is limited by the sliding doors with no locks. The breakfast was spectacular, and the staff were all top notch. We couldn't get over how clean the facilities were, and how nice the hotel staff was. There was a particularly friendly gentlemen that we dealt with on a couple of occasions that was without a doubt the nicest, and friendliest person we met the entire trip. At one point we were low on toilet paper, we asked this gentlemen at the front desk if we could get some, they literally took off in a sprint to get us what we needed. It is very close to a metro stop, and right off of many of the main roads that feed into DC. My wife will have a hard time trying to talk me into staying anywhere else when we go back to DC in the future. Again, these rooms are extremely clean and modern, especially for the price we paid! Did I mention that I slept GREAT?

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 17, 2014
Thank you for your wonderful review and we fully agree with the title! We love having you stay with us and are always excited when our guests make a return visit. Thank you so much and we will see you again soon.
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Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2013 via mobile

Well worth $$, Fabulous breakfast. Complimentary shuttle to metro always there when needed. Staff friendly, pleasant, and helpful. Very cleanly. Extremely happy with our stay! We will definitely recommend and use again. Rooms so nice and really modern.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 17, 2014
Thank you for your wonderful review and we fully agree with the title
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Dallas, Texas
Top Contributor
114 reviews 114 reviews
18 hotel reviews
Reviews in 45 cities Reviews in 45 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 30, 2013

We booked this hotel for our trip to Washington DC. The room rate included free parking ,free metro shuttle , breakfast and WiFi.
The rooms have a different layout unlike other hotels. There is a large L shaped sofa and writing desk which is partitioned and there are 2 sections of the bathroom. The shower room is separate.
which is helpful if you have more people staying with you like family or friends.I loved the layout.

The shuttle to Eisenhower metro is to be requested at the front desk. When you want to come back, you have to call the hotel and they will send you the shuttle.

The one odd thing was ,when you enter the building there is a huge staircase and some wasted space but no where is it mentioned and highlighted that the Lobby is upstairs. One will automatically go upstairs but a signage can help.

Overall very good value hotel to stay for a visit to Washington DC.

Room Tip: We stayed in room facing the metro trains, so there is some noise that one hears . If you are bother...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 17, 2014
It's great to hear that you enjoyed another stay with us and we hope to have you back many more times! Thank you for taking the time to let us know of your experience. We'll see you soon!
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San Juan, Puerto Rico
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2013

Recently went to visit for a weekend in Alexandria and stayed here. The rooms are very comfortable, well decorated and the king bed was just great. The space is great and you have a minifridge and microwave for convenience. The staff was very helpful and enjoyed my stay. Would highly recommend for the price/value.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, May 30, 2013
We are so glad you enjoyed your stay! We look forward to your return!
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Richmond, Texas
Top Contributor
64 reviews 64 reviews
33 hotel reviews
Reviews in 49 cities Reviews in 49 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed May 28, 2013

This is a very oddly configured hotel. There are two parts to the bathroom, one for the toilet and one for the shower. No problem, but weird.

The room was large with a division between the sitting area and the bedroom area. Unfortunately, the partition is an opaque sliding panel that allows light to shine in from one side to the other even when the partition is closed. For someone who arises earlier than her mate (like me), this is not a good thing.

There is the same type of panel in the shower area door, allowing light to shine on the bed. I’m not sure why the architect decided to do the bath area this way, but it does create some problems.

Another problem is the air conditioner is right next to the bed, allowing the air to blow directly in the face of the person on that side. It also creates a cold area on the bedroom side and a warm area on the sitting room side where the thermostat is located.

Finally, there is no ice machine on the first floor, and the elevator is off the lobby on one end. We had a room on the other end and it was a long distance.

The staff was friendly and efficient. We had an important FedEx package being delivered and they took extra care to see that we got it safely. They were always pleasant and ready to help, and very personable. They are the reason I give this an extra star.

The shuttle to the Metro station worked very well. It seems to run a route almost constantly from the hotel to the station and back again. It also serves the Courtyard down the street. This was a godsend since traffic in DC and parking is almost impossible. The van was on call 24 hours a day and we rarely waited more than 10 minutes.

Not a bad place to stay for the cost, but the architect must have been punch-drunk!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 17, 2014
Our hotel staff strives to provide unparalleled services and memorable experiences to all our guests. I apologize that your stay was anything less than flawless. Thank you for bringing these details to our attention. It allows us to improve and I have shared your feedback with our leadership.
The hotel is conveniently located .7 miles from the Eisenhower Metro station southwest of Old Town Alexandria. Our complimentary shuttle service can quickly transport our guests to the Metro and Old Town Alexandria is a short five minute metro ride away to the King Street Station. There is a free trolley service that runs up and down King Street as well.
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Mount Joy, Pennsylvania
Top Contributor
88 reviews 88 reviews
18 hotel reviews
Reviews in 44 cities Reviews in 44 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed May 28, 2013

We stayed at this hotel over Memorial Day weekend - I booked it for it's proximity to the Metro Station, as well as the value for a King-size suite. Through Orbitz, I was able to get this room for $100/night. The hotel is located conveniently off the highway, making it easy to find. There is a walking trail along Eisenhower Avenue that many people seemed to use for running, biking, and walking their dogs. The Eisenhower Metro Stop (yellow line) is about 1/2 a mile down the road, and while we drove there, it seemed as though you could walk on the path to get there if you didn't have access to a car. Parking at the Metro stop was listed as $7 during the week, and it was free for the weekend. This lot can also be used to access a nearby shopping center and movie theater. We almost didn't notice this since it was so tucked away, but there's an AMC, several restaurants and cafes located at the same intersection as the Metro stop.

The rooms were spacious and clean. We found the bed to be comfortable, with plenty of extra blankets and pillows. The space over the heater/AC can be used as a luggage rack, and there was an additional rack in the closet. The sitting area of the room had a fairly comfortable couch where we could watch the flat-screen tv. We were hoping for a dvd player, but there wasn't one. Free wi-fi was available.

My only complaint was the setup of the bathroom. There is one small room with a toilet/sink, and a second with a sink/shower. While this is a convenient setup, both rooms are located directly at the foot of the bed, and both had the quietest fans I've ever heard, so not much "privacy" was provided in that aspect. A louder fan would go a long way towards making the atmosphere of these suites a little nicer.

Our room was on the highway side, but we didn't notice much noise. We could occasionally hear other people opening and closing their doors and talking in the hall, but it wasn't any worse than at any other standard hotel I've stayed at. I would definitely book this hotel again for our next DC trip.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 17, 2014
Thank you for taking the time to write such a thoughtful and gracious review. We are delighted to hear that you had an exceptional stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Alexandria Old Town Southwest

Address: 2950 Eisenhower Avenue, Alexandria, VA 22314
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Alexandria
#12 Romantic Hotel in Alexandria
#18 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Alexandria Old Town Southwest 3*
Number of rooms: 155
Official Description (provided by the hotel):
Visit SpringHill Suites Alexandria Old Town/Southwest located off I-95 and just minutes from our Nation's Capital. Enjoy our hotel's complimentary shuttle service, providing quick and easy access to the Eisenhower Metro Rail Station, part of the yellow line. Our hotel also offers complimentary breakfast and Wi-Fi. ... more   less 
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Also Known As:
Springhill Suites Alexandria Tech Hotel Alexandria

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