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“Beautiful room - but trains... all night.” 4 of 5 stars
Review of SpringHill Suites Alexandria Old Town Southwest

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SpringHill Suites Alexandria Old Town Southwest
3.0 of 5 Hotel   |   2950 Eisenhower Avenue, Alexandria, VA 22314   |  
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Ranked #11 of 50 Hotels in Alexandria
Davenport, Iowa
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
31 helpful votes 31 helpful votes
“Beautiful room - but trains... all night.”
4 of 5 stars Reviewed April 15, 2013

Wow what a wonderful hotel... the rooms are beautiful and very European. The beautiful use of glass is great. Swell hot breakfast too... JUST ONE THING.. Get a south facing room... the rooms on the north (ours) face a commuter train area. We heard trains all night..

Room Tip: Get a room on the south Side.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, May 4, 2013
Thank you for your feedback! We apologize for the noise from the metro maintenance track across the street. We will ensure you receive a quiet room during your next stay. We typically recommend rooms at the end of the halls for light sleepers. Glad you enjoyed your visit!
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258 reviews from our community

Traveler rating
    139
    87
    23
    7
    2
See reviews for
118
49
10
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Rockland, Massachusetts
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 10, 2013

The decor was very modern. The room was better than we expected, very comfortable and large. The staff were very nice and helpful. The pricing was excellent for the DC area. It is a short drive to Old Town for the shops and restaurants. The Metro (very user friendly) is a half mile away from the hotel but the hotel provides shuttle service. They should probably consider a second shuttle bus at peak time since it services another Marriot and local shops. A few times there were way too many folks who had to wait for the return of the van.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, May 4, 2013
Thank you for staying with us! We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, New Mexico
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 8, 2013

This hotel is located near the Potomac River and has quick easy access to both the interstate and the metro line. You can be in Maryland from here in about 5 min and in DC in about 20 min if you drive or you can take the metro line to DC and be there in 15min. You can also take a ferry from here to Maryland and be across the Potomac in min.
If you want to see DC and not pay some of the outrages prices that other hotels in the area want to charge, then I recommend staying at the SpringHill Suites Alexandria Tech Center. The staff was great, the rooms were clean and modern, breakfast was ok, and they have a shuttle that will take you to and from the metro until 10pm. You could be at Ronald Reagan airport in 10min, the Pentagon memorial in 12 min, and Pennsylvania Ave in 15.
There is no restaurant in the hotel, but shuttle will take you were ever you want to go, I recommend Murphys Irish Pub.
The money you save by staying here you can spend on all the good food they have in the DC area. I stayed here for work, but plan to stay here when my family and i come to visit the DC area.

Room Tip: See if you can get a room facing either the Washington Masonic Temple, or the Patomac River.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, May 4, 2013
Thank you for staying with us! We look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Staten Island, New York, USA
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 1, 2013

Everything was very modern, and clean. not far from D.C. Fitness center was excellent. Staff very helpful. Breakfast was ok. we will definitely stay again. The modern decor was extremely appealing. I have no complaints at all.

  • Stayed July 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, May 6, 2013
Thank you for staying with us! We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 31, 2013

Very accomodating! Operations Supervisor Roberto Perez will service you to death. Whether I needed an extra blanket or wanted to be on a certain side of the building--the guy does it all. The shuttle bus is handy and can get you to metro station stop and they have several restaurant choices right at that particular stop. The only thing I would try to do to further enhance guests experiences--have the shuttle take guests directly to King Street where they have even more choices of restaurants. I understand that the shuttle takes you to Eisenhower Avenue stop and King Street is one more exit from there. But by the time you hop on the King Street trolley, it is too many transfers between the hotel shuttle, getting on the train, and then the trolley.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 17, 2014
Thank you for taking the time to write such a thoughtful and gracious review. We are delighted to hear that you had an exceptional stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westerville, Ohio
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
Reviews in 31 cities Reviews in 31 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 27, 2013

We stayed for two nights recently and found the hotel to be clean, comfortable and with accommodating staff. When we forgot a critical power supply cord and the staff allowed me to look through the lost & found for a loaner. The breakfast was fine, just crowded and sometimes short on supplies. I know my way around Alexandria, so the location was not an issue and it is very close to the Metro, but if you are unfamiliar with the area it can be a little challenging to access. However, the pros far outweigh any cons.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 17, 2014
Thank you for taking the time to write such a thoughtful and gracious review. We are delighted to hear that you had an exceptional stay. We look forward to welcoming you back to our hotel for your next visit to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, VA
Top Contributor
61 reviews 61 reviews
41 hotel reviews
Reviews in 46 cities Reviews in 46 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed March 26, 2013

Nice modern hotel with the typical somewhat weird layout that newer Springhill Suites have. As some of the reviews have noted I detected a slight mildew smell but a look inside the HVAC unit showed it was clean; not the mold you sometimes see in those units at many hotels. If you’re lucky to get one there are some nice covered parking spaces underneath the hotel; great in inclimate weather. No restaurants are within walking distance; I had a car so no worries but they do offer a shuttle. TV had a decent number of channels and several were HD. Front desk was very friendly and they seem genuinely interested in your having a good stay. Breakfast was fine; nothing special, did have bananas and light and regular yogurt. . One complaint; the high speed internet was anything but; download speeds were an awful 0.86 Mbps per speedtest.net. Almost takes you back to the days of dial-up. I mentioned that when I was checking out and they said they were soon to get the internet upgraded. This is a relative bargain and good value compared to some other Marriott properties in the area. I assume as this hotel picks up momentum its rates will rise as well.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 5, 2014
Thank you for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Alexandria Old Town Southwest

Address: 2950 Eisenhower Avenue, Alexandria, VA 22314
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Alexandria
#11 Romantic Hotel in Alexandria
#18 Business Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Alexandria Old Town Southwest 3*
Number of rooms: 155
Official Description (provided by the hotel):
Visit SpringHill Suites Alexandria Old Town/Southwest located off I-95 and just minutes from our Nation's Capital. Enjoy our hotel's complimentary shuttle service, providing quick and easy access to the Eisenhower Metro Rail Station, part of the yellow line. Our hotel also offers complimentary breakfast and Wi-Fi. ... more   less 
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Also Known As:
Springhill Suites Alexandria Tech Hotel Alexandria

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