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“Good Stay...” 3 of 5 stars
Review of SpringHill Suites Alexandria Old Town Southwest

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SpringHill Suites Alexandria Old Town Southwest
3.0 of 5 Hotel   |   2950 Eisenhower Avenue, Alexandria, VA 22314   |  
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Ranked #10 of 49 Hotels in Alexandria
Cleveland
Top Contributor
92 reviews 92 reviews
43 hotel reviews
Reviews in 37 cities Reviews in 37 cities
45 helpful votes 45 helpful votes
“Good Stay...”
3 of 5 stars Reviewed October 14, 2012

I like Marriott properties. This was an OK stay, but next time I'll probably look for something a little different.

It wasn't that the hotel or the service was bad. It's just it's location isn't great. It is located between the Beltway and the area where they service the Metro trains. Our room faced the Metro trains. Both mornings, we were awakened about 6 a.m., and the trains were prepared for the day. It's not exactly like a rooster.

We had one minor problem the first day. I returned to my room at 3 p.m. (we left at 8 a.m.) and found it had not been cleaned. I wanted to relax in the room, and watch a football game. I ended up leaving before my game was over.

There was another "problem," but it involved people staying there. About 10:30 p.m., some middle schoolers, who were there for some sort of hockey tournament or game, decided it would be OK to set up goals in the hallway and play hockey in the hall. Some parents are just braindead stupid to allow things like this. Anyway, we called, and the hotel staff took care of it.

Again, the hotel was good, the service was great. We want something a little less noisy at 6 a.m.

Room Tip: You have two choices: Metro train center or interstate. You just can't win.
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSTechCenter, Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, October 16, 2012
Greetings! Thank you for your feedback. The hotel offers a complimentary shuttle service that can drop off and pick up guests at local restaurants and business with in a five mile radius. The shuttle also goes to the Eisenhower Metro station which can take you directly into Washington D.C. If you are a light sleeper I would suggest a room on the parking lot side of the hotel that does not face the metro repair station. You cannot hear any noise from the station on the parking lot side. We hope to see you again soon!
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250 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Harwich, Massachusetts
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 25 cities Reviews in 25 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 13, 2012

Good location, easy access to Arlington and DC. Rooms are comfy and clean with frigs and microwaves. Self serve breakfast is included, which is adequate, in a nicely appointed area. Staff was friendly and helpful. Plenty of parking. Could not ask for more for this price. Always a fan of Marriott properties, this place did not disappoint.

Stayed October 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 17, 2014
Thank you for your feedback! Hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 27, 2012

I stayed September 24th for one night in a King Bedded room. Very helpful front desk staff, and FREE car parking, FREE WIFI in the rooms and lobby AND FREE breakfast. Good location on Eisenhower Ave near the Alexandria Old Town, Duke Street shopping area. 15 minutes drive in to Union Station in DC, and 20 minutes to Potomac Mills Malls. 5 minutes to Kingstowne shops or Landmark mall. 15 minutes drive toTysons Corner. Laundry room with coin operated washing machine and clothes dryer. Very quiet rooms, with non smoking policy throughout the hotel. You need a car when staying at this hotel as it is not within walking distance to the Metro, but if you have a car, then this hotel is ideal. Would highly recommend it. Plenty of European and US guests when I stayed here.

Room Tip: Laudry room is just off the lobby near the 'free coffee station'
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSTechCenter, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, September 29, 2012
We also offer a complimentary shuttle to the Eisenhower Metro Station and local restaurants. Thank you for staying with us! Hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fredericton, Nb
Top Contributor
104 reviews 104 reviews
70 hotel reviews
Reviews in 51 cities Reviews in 51 cities
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed September 13, 2012

We booked this hotel for our quick visit to DC on our way to Florida. As a family the first thing that we discovered (because I didn't do my homework) was that the hotel does not have a pool. This is a deal breaker normally for my family travels but alas we were close to DC and the benefits associated with the location offset the lack of a pool. Upon arrival, we were very quickly greeted by the friendly front desk associates, including one who immediately stopped midway through balancing his cash to serve us and when I offered to wait he immediately said "oh, no that's not necessary you're more important" and that was great! The front desk folks were ready and willing to assist with directions and advice on local restaurants, etc. We found the room comfortable and very clean. We were pleased with the selection at breakfast and impressed with the staff working in that general area. The hotel itself is very nice and modern and feels more business like than family friendly but they certainly dealt well with the children just the same. If I were there on business I would definitely stay again, however, the lack of a pool would send me up the road to the other Springhill Suites.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 17, 2014
Thank you for your feedback! Hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, Rhode Island
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 3, 2012

My wife and I stayed here for our visit to DC with another couple last week. Let me just say, within 30 minutes of being there we decided to add another day to the trip. The hotel is that good. We booked with Expedia and paid $89/night. An incredible bargain, especially considering how close it is to the Metro Station. Getting in to DC is a piece of cake. You can walk to the Metro, or just take the free shuttle (which runs until 10:45 PM, and is very timely).
The rooms are amazing. Very comfortable bed (choose your own pillow!), a sectional sofa, a desk with a floor to ceiling divider so if you need to work late you won't be bothering anyone, and the bathroom is split into two different rooms! One for a toilet and small sink, the other for the shower (great pressure and adjustable head) and large sink area.
There's no pool, and as far as I can tell that's the only downside.
The lobby is immense with comfortable furniture everywhere, and there's a really great free breakfast each morning. Tons of options to choose from. The staff is friendly and accommodating, and the shuttle drivers are clearly familiar with the area and are quick to pick you up or take you to the metro (special shout out to Armando, who was fantastic).

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 17, 2014
Thank you for your feedback! Hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beckley, West Virginia
Top Contributor
51 reviews 51 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 27, 2012

Very clean, well set up and friendly staff. If I tried real hard I could not find anything bad. I would sudjest that the fitness room be regularly attended to, there was nothing to wipe off the equipment after use, water was non-existant. so bring your own towel and water to work out. This is a great place to stay and would not hesitate to stay there again. Also very quiet had no issues on a Friday night. Just want to say thanks, it is hard to find a great hotel that doesn't kill the pocket book.

Room Tip: AAA discount is very usefull bring towels/water to workout
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 17, 2014
Thank you for your feedback! Hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chadds Ford, Pennsylvania
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 24, 2012

I've stayed here a couple of times now and the property is still brand new. The rooms are fresh, modern and nicely laid out. I used to stay at the Holiday Inn just down the street but this will be my new favorite. The staff were friendly and courteous all week and my room was fresh at the end of each day. The location is great with easy access to major highways and Metro. If I had to name one thing bad it would be the signage to find the place.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 17, 2014
Thank you for your feedback!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Alexandria Old Town Southwest

Address: 2950 Eisenhower Avenue, Alexandria, VA 22314
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Alexandria
#12 Romantic Hotel in Alexandria
#18 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Alexandria Old Town Southwest 3*
Number of rooms: 155
Official Description (provided by the hotel):
Visit SpringHill Suites Alexandria Old Town/Southwest located off I-95 and just minutes from our Nation's Capital. Enjoy our hotel's complimentary shuttle service, providing quick and easy access to the Eisenhower Metro Rail Station, part of the yellow line. Our hotel also offers complimentary breakfast and Wi-Fi. ... more   less 
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Also Known As:
Springhill Suites Alexandria Tech Hotel Alexandria

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