We booked this hotel for our quick visit to DC on our way to Florida. As a family the first thing that we discovered (because I didn't do my homework) was that the hotel does not have a pool. This is a deal breaker normally for my family travels but alas we were close to DC and the benefits associated with the location offset the lack of a pool. Upon arrival, we were very quickly greeted by the friendly front desk associates, including one who immediately stopped midway through balancing his cash to serve us and when I offered to wait he immediately said "oh, no that's not necessary you're more important" and that was great! The front desk folks were ready and willing to assist with directions and advice on local restaurants, etc. We found the room comfortable and very clean. We were pleased with the selection at breakfast and impressed with the staff working in that general area. The hotel itself is very nice and modern and feels more business like than family friendly but they certainly dealt well with the children just the same. If I were there on business I would definitely stay again, however, the lack of a pool would send me up the road to the other Springhill Suites.