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“Out-of-the-way gem” 5 of 5 stars
Review of SpringHill Suites Alexandria Old Town Southwest

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SpringHill Suites Alexandria Old Town Southwest
3.0 of 5 Hotel   |   2950 Eisenhower Avenue, Alexandria, VA 22314   |  
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Ranked #10 of 50 Hotels in Alexandria
Certificate of Excellence
Rochester, NY
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Out-of-the-way gem”
5 of 5 stars Reviewed July 4, 2012

The hotel was fantastic! The staff was friendly, very pleasant, and very helpful. The rooms were clean (spotless), comfortable, and quite spacious. The bed was excellent. The room has a refrigerator and a microwave. Our room also had a separate seating area and a large desk. It is a livable and workable room.

There is not only Wi/Fi internet access but also a wired connection - great if you are there on business of if you have multiple tech gadgets. Another fantastic thing is that there were many accessible plugs (this may seem like a minor thing but you will know what I mean if you have even had to move a dresser to get at a plug to charge your phone).

Breakfast was included and quite good. Fruit, meat, and eggs were available, as well as regular continental fare.

The hotel is out-of-the-way. It is within a 15-20 minute walk of restaurants and shops but there is nothing closer. However, the hotel provides a shuttle to the Eisenhower metro station. It is a five minute shuttle-ride to the station so the shuttle is frequently available. On evenings and weekends, the shuttle also goes to King Street metro station, which is on the edge of Alexandria's Old Town. There is easy access to the metro and it takes 30 minutes to get to the Smithsonian from the hotel. So, even though the hotel is not near anything, the shuttle makes things quite accessible.

I would recommend this hotel.

Room Tip: Location is not great but regular shuttle service makes for easy metro access.
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  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 5, 2014
Thank you for choosing the SpringHill Suites Alexandria Old Town SW, for your visit to the Alexandria area. I am thrilled that it was a success! Also, thank you for pointing out our great services and suggestion to improve! We value our traveler’s feedback and always use it to provide better services. Hope to see you again soon.
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318 reviews from our community

Traveler rating
    169
    110
    28
    6
    5
See reviews for
139
63
13
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Alden, New York, United States
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 3, 2012

It's a new place so everything is updated. Very clean, comfortable, and convenient. They have a free shuttle to the metro station and everyone is very helpful and friendly. The rooms are spacious and the beds comfortable. We stayed 5 nights and were very happy with everything. I'd highly recommend this to anyone.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 5, 2014
Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 3, 2012

The hotel has a great lobby for breakfast and relaxation. The breakfast has a good decent selection of fruits, cereals, scramble egg, and some meat, i.e. hot breatfast. The waffle is also great. The view is beautiful. The hotel room is clean, the beds are comfortable, and the separate seating area from the beds is nice. The aircondition works well and quiet, very helpful for a quality night sleep.

However, the quality of the reception area, especially the attitude of the male receptionist, can definitely be improved to complement the overall quality of the hotel experience.

Because certain parts of the hotel face the railway, don't forget to ask and demand a quiet room.

Room Tip: Always ask for a quiet room not facing the railway.
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 5, 2014
Thank you for taking the time to write such a thoughtful and gracious review. We are delighted to hear that you had an exceptional stay.
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Raleigh, North Carolina
1 review
3 of 5 stars Reviewed July 3, 2012

Common sense : the fact that we are getting double beds mean, we dont want to see each other nude. The toilets and bathrooms dont have a LOCK . A big NO NO for this hotel if you are travelling with family.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSTechCenter, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, August 6, 2012
Thank you for your feedback. Our guestrooms are 25% larger than traditional hotel rooms and offer a privacy wall to provide separation of the living and sleeping areas. Our double queen suites have everything you need to work and play comfortably. We provide a large, spacious work desk connected to our complimentary high-speed Internet, a living area populated with comfortable seating, 37-inch flat-screen television, microwave, and a mini-refrigerator. Every room comes with comfortable pull out sleeper sofa as well.
View our hotel website click on Photo Gallery to view pictures.
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Aiea, Hawaii
Level Contributor
101 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed July 3, 2012

My husband and I stayed here during a house hunting trip to DC. We liked the freebies (parking, wifi, and breakfast). The rooms were clean and modern. However there really wasn't any place to hang your towels in the bathroom and the shower door almost fell out of the track. Other than that I have no complaints. The breakfast was busy but the attendant was willing to refill whatever you needed. I'd stay here again in a heartbeat.

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSAlexandriaSW, Guest Relations Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, June 5, 2014
Thank you for your feedback! We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lenoir, North Carolina
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed June 18, 2012

This is a nice property that is very clean and well decorated. I liked the set up with the split bathroom (toilet and sink in one room/ shower and sink in another room). It worked especially well for us since we were traveling with my Mother in Law. Having 2 queens and a pull out sofa worked for us too without having to make our son bunk with Grandma. We used the shuttle to the metro and that was great. There are not any restaurants within walking distance and there were no fast food options around the hotel which was a little frustrating.

The breakfast was very disappointing. There was standard continental fare but the setup doesn't work for an abundance of guests. We found the breakfast area to be crowded and frustrating. There was one waffle maker and two toasters which was too few for the number of people eating while we were there. There were hot breakfast options, turkey sausage or ham and eggs but not very tasty.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSTechCenter, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, August 6, 2012
Thank you for your feedback. Our complimentary continental breakfast includes the following: Three types of bagels, english muffins, four types of cereal, whole fruit, scrambled eggs, two types of muffins, breakfast protein, oatmeal, yogurt, milk, waffle makers, juice and coffee. Waffles are one of our guest favorite breakfast item, the hotel does offer two waffle makers.
In addition, the hotel offers a complimentary shuttle service which can drop off at local restaurants within a five mile radius.
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Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 14, 2012

The hotel was clean and breakfast was ok. I wish there was a pool for the kids. I didn't really like the set up of the bathroom being in one room and the shower in another. Yet that wasn't too bad. The location wasnt Great. Had to drive to get to anywhere. There isnt much to offer at the hotel other than a room and breakfast. What got me was the sounds. I could hear the Metro and cars all night. I couldn't sleep due to the noise.

  • Stayed June 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSTechCenter, General Manager at SpringHill Suites Alexandria Old Town Southwest, responded to this review, August 6, 2012
Thank you for your feedback. Our complimentary continental breakfast includes the following: Three types of bagels, english muffins, four types of cereal, whole fruit, scrambled eggs, two types of muffins, breakfast protein, oatmeal, yogurt, milk, waffle makers, juice and coffee. The hotel offers a complimentary shuttle service which can drop off at local restaurants within a five mile radius as well as the metro station. There is also a public water park located ½ mile from the hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Alexandria Old Town Southwest

Address: 2950 Eisenhower Avenue, Alexandria, VA 22314
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Alexandria
#8 Romantic Hotel in Alexandria
#18 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Alexandria Old Town Southwest 3*
Number of rooms: 155
Official Description (provided by the hotel):
Visit SpringHill Suites Alexandria Old Town/Southwest located off I-95 and just minutes from our Nation's Capital. Enjoy our hotel's complimentary shuttle service, providing quick and easy access to the Eisenhower Metro Rail Station, part of the yellow line. Our hotel also offers complimentary breakfast and Wi-Fi. ... more   less 
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Also Known As:
Springhill Suites Alexandria Tech Hotel Alexandria

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