Stayed for 6 days for a family vacation in DC. Never had to wait for shuttle more than 5 minutes. Breakfast was great and room was spacious and very comfortable. Very close to old town Alexandria if you have a car and the staff was always polite and gracious. I think her name was Priscilla, but she works at the front desk...she was always so nice and helpful. Give her a raise !! Would ABSOLUTELY recommend this hotel!!