There is no hot tub in the pool area and the swimming pool was too cold for us to enjoy. Management of the pool is outsourced to a third party, and the employee present at the pool (lifeguard) stated that although guests have complained about the cold pool for a month, nothing is done. Children shivering with blue lips and pool empty of any guests as a result. Disappointed.

Seeking a safe haven from Hurricane Sandy, we stayed at the Hampton Inn Mt. Vernon in Alexandria, VA. As soon as we walked into their lobby, we were warmly greeted by several staff members. Checking in was easy and friendly. We were invited to participate in their pumpkin carving. A hot meal (lasagna, potato salad, sandwiches, Halloween cookies, etc) was provided, as well as, large pumpkins and carving tools. Everyone was having fun. You couldn't tell there was a dangerous storm outside! Our room was large and very clean. We got a good night's sleep and no worries about the storm. In the morning, a warm breakfast with happy hotel guests, reinforced our idea that we made the right selection in seeking refuge during this dangerous storm. Kudos to the hotel staff who made every effort (successfully!) to make us feel safe and happy!!

This nice hotel, I'm sorry to say, has bed bugs. My room and bedding looking nice and clean. However, when I woke up at 2:30 am to use the bathroom I noticed about 10 reddish-brown bugs of various sizes in between the sheets and under my pillow. I reported the problem to the manager in the morning when I checked out. We both went into the room so I could show him the bugs and he said they looked like bed bugs and would contact the exterminator. Other than that, the hotel and staff were fine!

My wife and I stayed there for a wedding, as did my daughter and her SO. The rooms were average. We had a small plumbing problem, but my daughter's failed completely. There were indicators that the room cleaning between guests was not a thorough as it could be. Several of us had problems reserving rooms at the block rate as the sales staff had not well communicated with the front desk. The breakfast scrambled eggs were the worst I have ever had. Was it all bad? No, the hotel is serviceable, but management needs to start paying attention.