We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Service” 5 of 5 stars
Review of SpringHill Suites Alexandria

Save Saved
You added SpringHill Suites Alexandria to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
SpringHill Suites Alexandria
3.0 of 5 Hotel   |   6065 Richmond Highway, Alexandria, VA 22303   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Free Parking
Ranked #9 of 49 hotels in Alexandria
Blairsville, Georgia
1 review
“Service”
5 of 5 stars Reviewed August 22, 2013

I haven't even spent the night yet and already I can say it was excellent. I had some confusion with my reservation and due to Morgan's kindness, patience, and being clearly spoken I can say that I will enjoy this stay (Maybe even extend my stay).

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, May 24, 2014
Dear Guest,

Thank you for taking the time to share your feedback. The comments provided by our guests help us to constantly enhance the quality service we strive to provide. We look forward to creating a memorable experience for you throughout your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

251 people have reviewed this hotel

Traveler rating
    148
    78
    16
    8
    1
See reviews for
124
29
7
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
2 reviews
5 of 5 stars Reviewed August 15, 2013 via mobile

Fantastic place to stay! The front desk was very helpful, especially Tori. She provided very useful information about the metro, Smithsonian, and monuments.
The rooms are large and easily held our family comfortably (3 kids 2 adults). Breakfast was good and lots of it.
This is a very good place to stay, the price is right, the location is great and the staff is awesome. Go there!!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, May 24, 2014
Dear Guest,

All of your kind words are genuinely appreciated. We are happy to hear that you and your family were comfortable in our modern decor suites throughout your stay. We always encourage our guests to take full advantage of all the amenities Spring Hill Suites has to offer and are pleased to know you had the opportunity to do so. Thank you for taking the time to share your feedback and we look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2013

First, the staff was fantastic. The front desk associate, Estella, helped me more I ever expected. She was able to check me in early (even though I said I could wait as my plane got in way earlier than stated). She then provided excellent information on how to easily get into DC and how to use the Metro. Without her help, I wouldn't have had the great day exploring that I did. The breakfast was okay but I never have high expectations with a free breakfast in hotels. The room was fantastic. I love the setup and everything was very nice. This is not my first stay at a Springhill and their modern-style rooms are one of the reasons I stay with them. The shuttle was great in the morning hours to the Metro, but like someone else, I did wait a bit in the evening. But there were others waiting with me so I felt a bit safer. All in all, a great place to stay.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, May 25, 2014
Dear Guest,

Our staff here at Spring Hill Suites is delighted to hear that you were pleased with your stay and that you took advantage of some amenities we have to offer. We apologize for the inconveniences you experienced in relation to the shuttle and are constantly working on enhancing the quality of service delivered to each guest. Thank you for staying with us and we look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Millersville, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2013

Kudos to Mr. Rick Lutchman, General Manager, for a warm welcome, professional disposition and smooth check-in. The staff is very friendly and made me feel at home. Kudos to the cleaning staff. When I walked into my room, it was nicely decorated and very clean. You all do an outstanding job cleaning the suites and you also made me feel at home. Kudos and thanks breakfast staff for the awesome breakfast each morning. A front desk staff gave me information on places to eat and shop. I love to shop. I also enjoyed my time at the pool. Check-out is 12:00, I checked out at 11:45. I think you all get the message, I did not want to go home. I felt at home. Kudos and thanks to you, Ms. Estela for your smile and a smooth check-out.
Parker

Room Tip: I always request the top floor. Just don't care to have people above me and it's much quiete...
See more room tips
  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, May 25, 2014
Dear Guest,

We genuinely appreciate all of your kind words in regards to your stay. It gives us great pleasure knowing that all our efforts to provide comfort and quality service are difficult to ignore. It is also a priority to us to continue to find new and improved ways to enhance our quality of service. We are looking forward to the opportunity to make your next experience as memorable as the last. Hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 31, 2013 via mobile

The room was very nice and the hotel was clean and accommodating. A shuttlecock the Metro is available weekdays until 10 pm.The shuttle ran on time in the morning, but kept us waiting at the Metro stop for over 25 minutes each evening.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, May 25, 2014
Dear Guest,

Thank you for taking the time to share your feedback. We're happy to know that you enjoyed our modern decor and amenities. Please accept our apologies for any inconveniences you experienced throughout your stay as we are in the process of making improvements. We look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Girard, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2013

My husband and I just returned from our DC trip which included ourselves and our 2 teenagers. This hotel was perfect for us. The suite had 2 queen sized beds as well as a pull out couch that could have slept 2. Our room had a microwave, fridge, sink and eating area. The sink was separate from the shower/toilet. This was convenient in that someone could get ready while another was showering. The room and bathroom was extremely clean and we had enough space to easily move around one another with all our belongings too. I also liked that the A/C had a thermostat so that even though it ran frequently, it wasn't on constantly.This is not a luxury hotel, it's more family oriented, but it truly deserves a perfect rating for the quality of the room, the free breakfast and the very friendly and helpful staff. A shuttle bus is provided to get one to the nearest subway station and there is free parking and Internet. We decided to extend our stay one extra night and had to take a king suite rather than 2 queens. But before we (re)checked in, they looked for cancellations and got us the 2 queens. We will most definitely stay here again in the future.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, May 31, 2014
Dear Guest,

We appreciate your feedback. Delighted to hear that you and your family were comfortable and had the opportunity to become familiar with a few of our amenities. Spring Hill Suites is the perfect hotel for a family get away. Thank you for all of your compliments and we look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 22, 2013

We choose DC as our family vacation this year and stayed here over the 4th of July for 4 nights. The room was wonderful, very spacious and nicely decorated. The staff was very helpful and friendly, always happy to help out with anything we needed. Good breakfast in the morning, lots of variety. My only negative would be the pool, it was small and the hours are odd because there has to be someone on duty so it wasn't open until 5pm during the week but 10am on weekends.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, June 1, 2014
Dear Guest,

We appreciate your compliments regarding our modern decor suites, complimentary breakfast, and staff. Spring Hill Suites is a great selection for family vacations. We apologize for any inconveniences you experienced during your stay as we are in the process of making improvements. Thank you for staying with us and look forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Travelers also viewed these Alexandria hotels
Quiet, Mid-rang...
Show More
SpringHill Suites Alexandria Old Town Southwest
Free Parking, P...
Show More
Candlewood Suites Alexandria - Fort Belvoir
Free Breakfast...
Show More
Residence Inn Alexandria Old Town/Duke Street
Show Prices
Show Prices
Show Prices
Free internet...
Show More
Holiday Inn Express & Suites Alexandria-Fort Belvoir
Budget, Pool, F...
Show More
Hampton Inn Alexandria/Pentagon South
Suites, Mid-ran...
Show More
Eisenhower East
Residence Inn Alexandria Old Town South at Carlyle
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites Alexandria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Alexandria

Address: 6065 Richmond Highway, Alexandria, VA 22303
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Alexandria
#11 Family Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Alexandria 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Orbitz, Marriott, Tingo, Travelocity, HotelsClick, BookingOdigeoWL, Agoda and Venere so you can book your SpringHill Suites Alexandria reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Alexandria Hotel Alexandria

Owners: What's your side of the story?

If you own or manage SpringHill Suites Alexandria, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.