First, the staff was fantastic. The front desk associate, Estella, helped me more I ever expected. She was able to check me in early (even though I said I could wait as my plane got in way earlier than stated). She then provided excellent information on how to easily get into DC and how to use the Metro. Without her help, I wouldn't have had the great day exploring that I did. The breakfast was okay but I never have high expectations with a free breakfast in hotels. The room was fantastic. I love the setup and everything was very nice. This is not my first stay at a Springhill and their modern-style rooms are one of the reasons I stay with them. The shuttle was great in the morning hours to the Metro, but like someone else, I did wait a bit in the evening. But there were others waiting with me so I felt a bit safer. All in all, a great place to stay.