This particular hotel receives an excellent rating from our family. From the moment we arrived, everyone was very courteous, friendly, and helpful. It is hard to find great customer service and they had it here. Tori and Estela at the front desk provided service with a smile and did anything they could to help with our stay, it was done. David and Fred also did the same by making sure we ate at the right restaurants, used the correct Metro line to get back and forth into DC, and simply some good conversation whenever they saw my family. So ask for Tori, Estela, Fred, and David....They will answer any questions you may have to enjoy your stay!! The rooms were great...spacious, clean, and can not mention spacious enough...especially when you have a family of four. The gym was good enough for working out while traveling, they have dumbbells that go up to 50lbs, two very good tread mills, one elliptical, and two stationary bikes. The indoor pool was clean and adequate, I did not use the whirlpool only because we chose to utilize the pool. We would definitely stay here again simply because of the staff mentioned above.