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“Great for families!” 4 of 5 stars
Review of SpringHill Suites Alexandria

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SpringHill Suites Alexandria
3.0 of 5 Hotel   |   6065 Richmond Highway, Alexandria, VA 22303   |  
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Ranked #10 of 49 Hotels in Alexandria
Toronto, Canada
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Great for families!”
4 of 5 stars Reviewed November 16, 2012

My family went on a driving trip in mid-August to Washington. My husband and I and our 3 children (ages 6-11) had a great time at this hotel as our home base to visit all the wonderful Washington museums. My husband found the prices reasonable compared to the much higher priced hotels in downtown Washington. We all loved the complimentary breakfasts, the modern clean comfortable rooms, and the pool. Carlos and all front desk staff (including the new trainee) were simply super and helped us with all our questions during our stay. We have become fans of the SpringHill Suites chain. Would definitely stay here again.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 13, 2014
Dear Guest,

Thank you for taking the time to share your feedback. Your compliments regarding our staff, modern decor, and amenities are more than gratifying and are greatly appreciated. We hope that you and your family enjoyed your trip and that you'll visit with us again soon. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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274 reviews from our community

Traveler rating
    160
    87
    16
    10
    1
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135
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Spanish first
  • Any
English first
Washington, District of Columbia, United States
1 review
5 of 5 stars Reviewed November 12, 2012

SpringHill Suites is awesome... The atmosphere here is very relaxing! There's a gym, pool and jaccuzzi along with the most convienent service around. Great breakfast in the morning and the staff is nice especially Mona, she's really helpful!! Also the lobby is a cool hangout spot with everything you might need!!!

Room Tip: Friendly environment
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 13, 2014
Dear Guest,

Your feedback is appreciated. We're happy to hear that you enjoyed your stay and took advantage of some of the complimentary amenities Spring Hill Suites has to offer. Please visit with us again soon so that we may have another opportunity to create another memorable experience for you. Hope to see you again soon. Thank you.
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Springfield, Virginia
1 review
5 of 5 stars Reviewed November 12, 2012

the front desk clerk mona was very helpful and friendly this was me and my brothers first time in the nova area . i honestly wish more hotel clerks and staff were as helpful as alot of the people i have encountered and interacted with during my short stay at the spring hill suites. i look forward to staying at the springhill suites the next time we are in town which will probably be around the chrismas new years time

Room Tip: 1st floor is the most convenient pool , jacuzzi , weight room and laundry its like a home away from...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 13, 2014
Dear Guest,

Thank you for taking the time to share your feedback. Each staff member here at Spring Hill Suites is eager to assist you in anyway they can to provide the level of quality service our guests deserve. It is an absolute delight to know you enjoyed your stay and your compliments are greatly appreciated. We're excited to hear about your plans to return for another visit and are enthusiastically looking forward to the next opportunity to assist you. Thank you.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 8, 2012

We've hosted multiple meetings at this property and have stayed onsite. Our company will continue using the Springhill Suites due to the staff's positive and responsive service, value of the meeting space, and the convenient location of the hotel. The hotel also offers free parking which is a huge benefit for meeting attendees.

Michael in Sales, Carlos and Tori at the Front Desk, and David and Angel in Operations, and the General Manager Rick all deserve a special thank you for their service and continuously going the extra mile to make our meetings successful! THANKS AGAIN!!

Stayed November 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 13, 2014
Dear Guest,

Thank you for sharing your feedback. Your kind words in relation to our staff is greatly appreciated as it is our mission to provide quality service to each of our guest no matter what the needs may be. We are looking forward to you next visit. Thank you.
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Houston
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2012

We stayed here over Christmas 2011 while visiting our family in Mt. Vernon. We specifically chose the SpringHill because we know what to expect and like what we get. Even when space became available for us to stay with family, we elected to stay on for the comfort, peace, and quiet of our own room. I love the spacious rooms, comfortable beds, clean bathrooms that I have encountered at every single Springhill Suites we have stayed at, in numerous states across the US, and this location easily met the standards. The location was a few minute's drive from where we needed to be. The breakfast is standard fare, which is fine for us. Cereal, oatmeal, English muffins, toast, yogurt and fruit, plus very decent coffee. They did have some hot dishes available, plus the ever-present waffle iron.

Room Tip: I always prefer a higher floor away from the elevator doors.
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 18, 2014
Dear Guest,

Thank you for all your kind words regarding our modern suites, convenient location, and amenities. Your appreciation for Spring Hill Suites encourages our staff to continue to provide the quality service our guests deserve. We hope that you will visit with us again soon and look forward to seeing you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Top Contributor
146 reviews 146 reviews
99 hotel reviews
Reviews in 82 cities Reviews in 82 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed November 3, 2012

On the good side, this property is very new, sparking clean and within a (long) walking distance to Metro - they do have a very reliable shuttle as well. Parking is free and indoors; Internet is free and no silly codes to enter!

The issues: breakfast starts at 6:30, not 6 like almost all other places. They also have a nice curtain blocking the food which stops you from simply grabbing a bagel. This meant: I had to skip the breakfast because there must have been 20+ people in line at 6:30. This is easily fixed.

The room layout is in the new Springhill Suites format: 2 little bathrooms: a little toilet bathroom and a shower bathroom. Weird layout: I don't care for it, but it works. It might be better if you are traveling with multiple people.

Shower only - not that bad, but worth pointing out. The bathroom ventilation was really, really weak (maybe it wasn't working? It made a noise...)

The living room and the shower-bathroom are separated from the bed by frosted glass: this means, if you turn on a light, the bed lights up. If someone is still trying to sleep, this isn't a good thing.

It would be a fine place to stay, especially if you were not saying with someone and needed to park. Note - if you are driving there, look closely for the sign! It's not on the road.

Good AAA rate for the area.

The breakfast thing probably cost one 'dot' on the rating, but it was pretty inconvenient.

Kudos to the general manager - I got an email promising Marriott points asking for feedback. That's a nice touch - as long as the points show up :-)

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 18, 2014
Dear Guest,

Thank you for sharing your feedback with us. We appreciate your kind words regarding modern decor and would like to apologize for the inconveniences you experienced during your stay. We are currently in the process of making improvements in these areas. Thank you for staying with us and we look forward to seeing you at your next visit.
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1 review
5 of 5 stars Reviewed October 28, 2012 via mobile

Have stayed at many hotels in DC area and keep coming back to this one for the value, clean newly renovated rooms and friendly service (like that from Mona from the front desk).
The includes breakfast is descent. While its not surrounded by top end restaurants like National Harbor there's plenty to choose from and Old Town is quick couple of turns.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 19, 2014
Dear Guest,

It pleases us to hear about your appreciation for Spring Hill Suites. Thank you for your kind words in relation to our staff, convenient location, and amenities. We hope that you'll visit with us again soon so that you may enjoy more of what our hotel has to offer. Looking forward to seeing you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Alexandria

Address: 6065 Richmond Highway, Alexandria, VA 22303
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Alexandria
#10 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Alexandria 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Springhill Suites Alexandria Hotel Alexandria

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