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“We'll definitely be staying here again.” 5 of 5 stars
Review of SpringHill Suites Alexandria

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SpringHill Suites Alexandria
3.0 of 5 Hotel   |   6065 Richmond Highway, Alexandria, VA 22303   |  
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Ranked #8 of 50 Hotels in Alexandria
Boston, Massachusetts
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
“We'll definitely be staying here again.”
5 of 5 stars Reviewed April 20, 2012 via mobile

Extremely clean, appears new. Very spacious. Love the separate sitting area. Close enough to DC. We've stayed at other places in DC over the years and thus far this is my favorite and with free breakfast you can't go wrong!

  • Stayed April 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, November 23, 2014
Dear Guest,

Thank you for sharing your feedback. We are pleased that you enjoyed your stay and appreciate your kind words in relation to our modern suites and amenities. We look forward to that return visit. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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292 reviews from our community

Traveler rating
    172
    93
    16
    10
    1
See reviews for
140
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Norwegian first
  • Spanish first
  • Any
English first
Forest Hills, NY
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2012

I thought that the SpringHill Suites was a great place to stay for several reasons. Our first day was spent at Mount Vernon and SpringHIll Suites was very close. The service was very friendly and accommodating and having the free shuttle to the metro was a great perk. Fred, our driver both mornings, was extremely friendly and helpful and tried to accommodate in any way possible. The director of sales, general manager and the rest of the staff was always smiling even when things were very hectic. This was a very busy week with spring break but they handled it and hopefully we can get down again soon.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, November 23, 2014
Dear Guest,

Thank you for taking the time to share your feedback. Smiling is easy for each staff member here at Springhill Suites because we are all eager to assist every guest in anyway possible. It is a pleasure knowing you enjoyed your stay and we appreciate all your kind words. We are looking forward to your return visit. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Wilkesboro, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2012

While staying here at the SpringHill Suites we received service with a smile! Beginning as you walk through the front door to check in with people such as Danielle, who helped us tremendously with booking an extra night to finding us batteries to helping us get a wheelchair. The shuttle service is the best around with happy smiling, caring, helpful drivers. When we called either from the hotel to get a ride or from the Metro, they were very prompt and there within minutes!! Also, Hector, the Lifeguard, was very nice and watched our kids as they were his own. He was always smiling and willing to help. The breakfast they serve is top of the line and you couldn't find better going out to purchase it somewhere else. If we needed anything, the very helpful staff was there and assisted us anyway they could. We highly recommend staying here at the SpringHill Suites!! We will come back for sure!!

Room Tip: We stayed in room 313 & 315. Great for families!! Close to elevator and ice machine.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, 4 weeks ago
Dear Guest,

Thank you for sharing your feedback. We are delighted to hear that you enjoyed your stay and genuinely appreciate all the kind words you've shared regarding our staff members. Each and everyone of us here at Springhill Suites is committed to providing our guests with any assistance needed to create a memorable experience throughout each stay. Looking forward to seeing you at your next visit. Hope to see you soon.
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Burlington, NC
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2012

We had a great stay at the SpringHill Suites in Alexandria, VA. Everyone was very friendly and helpful with all our needs during our 4 day stay. We will definitely be staying at this hotel again same time next year! Kyle and all the other front desk associates were extremely helpful with all our needs including extra towels, toothpaste, and extra shampoo.

Room Tip: Higher floors have less noise.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, 4 weeks ago
Dear Guest,

Thank you for taking the time to share your feedback. It is always a pleasure to hear that our guests intend on returning for another visit. Our entire staff is willing to do anything they can to make each stay as pleasant as possible. Looking forward to your next visit. Hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 6, 2012

When checking in to the hotel with my family we were welcomed by Danielle and made to feel very comfortable with our choice to stay here. She not only was efficiency, but very helpful with information needed to use the metro system for our trip to D.C. The next day. She fielded all of the questions that we had and either had the answer we needed, or looked up the answer for us. I was very impressed with her customer service ability. I wish I could hire 10 people just like her.
Thank you!
Rob

Room Tip: Great for clean, comfortable accommodations if activities are not needed. Nice Hotel with great staf...
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, 4 weeks ago
Dear Guest,

Thank you for sharing your feedback. We appreciate your kind words regarding our staff. It is always a delight to hear that our guests enjoyed their stay. We hope to see you and your family again soon. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reading, Pennsylvania, United States
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 2, 2012

The Alexandria Springhill Suites is clean and very comfortable. The Staff is outstanding, Like Audrey who fixed me up with two queen size beds in each of the two rooms I reserved, when the national phone clerks couldn't help me. Kyle the desk clerk did an outstanding job getting us checked in and comfortable and made sure we had extra towels and wash clothes and Dave the maintenance guy who knew I had my hands full with a cart full of luggage and two 84 year old in-laws and the elevator was temporarily out of order an wouldn't come to the 3rd floor so he went down and brought it up to us, thanks Dave you saved me a lot of steps. So, I came to the conclusion that the staff at the Alexandria Springhill suites will do whatever it take to make your stay as comfortable as possible. Thank You!

Room Tip: Stay close to the elevators, it's not as long of a walk
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, 4 weeks ago
Dear Guest,

Thank you for taking the time to share your feedback. And yes, you are absolutely right... the entire staff here at Springhill Suites will do anything we can to make your stay as comfortable as possible! It is a delight knowing that you enjoyed your stay and we appreciate all of your kind words regarding our modern decor as well as staff members. We hope that you will visit with us again soon. Looking forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Disputanta
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2012

I have been on Government Travel for the past 15 years. I must admit, my business stay at the Marriott, SpringHill Suites, In Alexandria, Virginia, was the best. I come to this conclusion based on the Professionalism of the Hotel Staff I had contact with. When I arrived at the Hotel, the Front Desk Personnel, (Rose), greeted with a smile, she was genuine as she made it appoint to ensure all my needs were met. everyday, as I passed by the front desk she greeted me by name, asked how was my stay and asked if I needed anything. Early, every morning, I had the pleasure of meeting the cook (Thelsanya). Thelsanya, would say hello as she continued to sanitize and inspect the food that was displayed ensuring the area was cleaned and well presentable. From a distance she observed guest as they would consume their meal to ensure everything was at expectations. Not one time did I ever observe her not caring for the customers needs as she smiled, greeted, and sanitize the dining area. Additionally, I had the pleasure of meeting Thelsanya's, Supervisor, (David), who obviously has a lot of previous supervisory experience. I observed David, providing expertise to the cooks, and kitchen help. He provided his expertise to those under his supervision with a smile, in such away calm human manner, the employees appeared pleased and remained focused to his advise. David and Thelsanya, make the Hotel have the vacation at ease feel. In my opinion, Rose, Thelsanya and David, are truly an asset to the Marriott Hotel Franchise, they should be commended and I recommend they be considered for positions of greater responsibilities.

K. Vaughan

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, 4 weeks ago
Dear Guest,

Thank you for taking the time to share your feedback. Knowing that your stay with us was the best in 15 years is a pleasure. Our entire staff is committed to creating memorable experiences for each guest and we are grateful to have the opportunity to accommodate you. We genuinely appreciate your compliments in relation to our modern decor, staff members, and complimentary amenities as we constantly look for new and improved ways to better serve our guests. We hope to see you again soon. Thank you for staying with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Alexandria

Address: 6065 Richmond Highway, Alexandria, VA 22303
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Alexandria
#7 Business Hotel in Alexandria
#16 Romantic Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Alexandria 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
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