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“Great stay” 5 of 5 stars
Review of SpringHill Suites Alexandria

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SpringHill Suites Alexandria
3.0 of 5 Hotel   |   6065 Richmond Highway, Alexandria, VA 22303   |  
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Ranked #8 of 50 Hotels in Alexandria
Certificate of Excellence
Richmond, Va
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great stay”
5 of 5 stars Reviewed July 28, 2011

We stayed here for a sightseeing trip to DC. It was a new hotel and everyone in the hotel was very hospitable. The room was clean and sleek. It was a quiet location despite being right off of 95. We used the free shuttle service to the metro which was only about .5 mile away, so it is very convenient for metro riding into DC. The only minor problem was that it took 3 calls and 30 mins. to get someone from the hotel to pick us up from the metro upon our return. Being the metro is about 1-2 minute drive, that seemed excessive. Anyway, overall we were very happy and would stay here again!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, August 8, 2011
Dear Jimmaw, thanks for the comments about your stay with us.
It's nice to hear that you enjoyed our hotel.
As for the shuttle van times to the metro, we're working on adding a second van to our runs,
the demand has grown much faster, and greater than we expected.
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337 reviews from our community

Traveler rating
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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English first
Enola, PA
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 23, 2011

The room kept cycling between roasting and freezing, and every time the air conditioner kicked on it woke us up because it was so loud.

Stayed May 2011, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 27, 2011
Dear PSD_57,

Thank you for your comment, and feedback..........
As a new hotel, we haven't had any other complaints about our A/C.
Hopefully you mentioned your room number to the front desk, so we
can have Engineering take a look at it, and service that unit.
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Columbus, Ohio
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed July 20, 2011

We stayed here for 4 nights in order to be close to Washington and Mount Vernon (George Washington's house). Like all Springhill suites we found this one to be clean and comfortable. It looks just like the picture on the website. There is a king bed and a partition dividing the sofa bed. You have a mini fridge and micro. It was comfortable for a family of four. There is a shuttle to the train you take to Washington, although we used our car. To Mount Vernon it is a short drive. We did not check out the indoor pool this time or try the bkfst. Wifi is complimentary and so is pkg.
We would definitely stay here again.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 25, 2011
Dear trakme7. Thank you for choosing the Springhill Suites Alexandria.
We are so delighted to hear that your four nights stay with us was an enjoyable one.
Guest really love our spacious rooms, with free WiFi, and complimentary breakfast.
We look forward you having you back soon.
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Wilmington, Delaware
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed July 19, 2011

First and foremost, I always chose Marriott because I have always had great experiences with Marriott hotels. I checked in on a Saturday night, and stayed through Wednesday. We were placed in a room on the ground floor which smelled like chlorine, probably because the pool was on the same floor. However, I don't believe the chlorine made it into the pool because the water was cloudy and murky. The pool was quite possibly the smallest I have ever seen at a hotel. On Monday morning when we woke up, we noticed ants on our nightstand. We called the desk and they sent someone in with a 'Raid' can. I asked her if there was anything else they could do because I did not want to inhale pesticide. She didn't understand what I was saying because she didn't understand English. Someone else knocked on the door, they spoke for a minute and then they came back with a rag and wiped the nightstand down. At this point we left and went to the front desk and asked for a manager who was not there. I spoke with a young man named Joshua, who was extremely friendly and helpful, who wanted to help but stated that all the rooms were occupied. We contacted multiple hotels in the area, and they were all booked, probably because we were attending a conference at the Gaylord that 3500 people plus were attending. So we stayed. We went back to the conference for a few hours and when we returned so had our ants. This time they were along the baseboards of the room, including behind the bed. We called the front desk and Josh sent the cleaning woman up again and she sprayed all along the floor. I asked to have the manager call me, which he did, super friendly, but not very helpful. I was offered a comp but why would I want to stay in another Springhill Suites if I had issues with this one. Long story short, the ants came back again on Tuesday night. When we called the front desk this time at 9:30pm, I was told the maintenance and housekeeping people were gone for the evening. In addition, the beds were not very comfy and the room was noisy at times. Overall this is a shame, because the rooms are large and spacious, and the hotel is only a few months old. Springhill was a great value - nice bathrooms, and overall friendly staff, however that is all void when you have to share your room with bugs.

  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 25, 2011
Dear DomenicaP, thank you for your comments, and feedback. During that time period, every hotel in the area, including us were sold out, which made is challenging when we're at full capacity.
We respected your privacy by not entering the room during your stay since you placed a do not disturb sign on your door. I understand to have valuables in the room, and was not comfortable with us entering in your absence.
Since you departure , our local pest control company has enter the room, and treated it for ants.
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Iuka, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 29, 2011

This is a great place to stay especially for the price. The only problem that we had was that when you use a debit card there is an additional fee.We were charged 70.00 that would be returned after 5-7 days.The hotel did not tell us ahead of time about this charge. There is a sign at the very end of the counter that explains this but it is not where it should be. There was a wonderful Ruby Tuesdays whithin walking distance from the hotel and it seems to be a very safe neighborhood. The shuttle will take you a short drive to the Metro or to the free trolly on King Street. This hotel has a great hot breakfast. The rooms are really nice, new and super clean.This hotel has also has a great exercise room that is very modern. We would stay in this area again when we return to DC.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 25, 2011
Dear Tinabug54. It's always nice to hear that our guests love our hot breakfast, clean rooms, and other amenities like the exercise room. and yes , having the Restaurants like Ruby Tuesdays near-by, and the free shuttle in Old Town Alexandria definately is a plus.
We so happy to hear that when to return to the DC area, we would be your hotel of choice.
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Level Contributor
83 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed June 19, 2011

First time at a Springhill Suites property. Old Town Alexandria was all sold out, so I stayed at this property on Marriott points.
Nice greeting by fron desk staff. Very nice spacious room. Notified front desk that a light bulb was out in the room. Do not know if it was out when I checked in.
Free Coffee all day and evening long was a nice added touch. Clean lobby/eating area.
Breakfast was ok. Self made waffles were ok, as were cold cereals, fresh fruits and bagels. Did not eat the flat pancake like scrambled eggs or the sausage patty
Cinnamon danish looked stale. Muffins were cold. Juices were good.
A "do not disturb" sign was in not in the room, so I was unable to put it on the outsdide of the door. Accordingly, the maid only wanted to make up the room, three times in the morning before ten o'clock, as in every ten minutes.

Room Tip: Ask for a room on the second floor.
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  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 25, 2011
Dear Penguinitis. Thank you for your feedback from your stay with us.
Breakfast meats, and eggs are rotated daily. The choices are bacon, sausage patty, or breakfast links. The eggs are either scrambled, egg patties, or omelette.
I'm glad to hear that you enjoy our hot coffee 24 / 7 in the lobby, friendly staff, and spacious rooms.
It's good to hear your stay was on points, and we welcome you back anytime at the Springhill Suites Alexandria.
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Williamsburg, Virginia
Level Contributor
481 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 275 helpful votes
5 of 5 stars Reviewed June 14, 2011

Very new, sleek hotel near the government center in west Alexandria. The staff is enthusiastic, everything is sparkling clean. There are no shops or restaurants nearby, but many are springing up about a 12 minute walk away. This is not a place to stay if you're hoping to walk to Old Town, but if you're here on business, or have a car, it's one of the best values in a pricey area.

Room Tip: Good rates online through Orbitz or Expedia
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  • Stayed June 2011, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlutc300, General Manager at SpringHill Suites Alexandria, responded to this review, July 25, 2011
Dear RichardinOhio, We're glad to know you love our hotel.
As a new hotel, we do try to keep everything sparkling clean, and an enthusiastic staff.
It is a great hotel if you're on business. The METRO is conveniently located near-by,
and yes, our online partners like Expedia, and Orbitz do offer special rates.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Alexandria

Address: 6065 Richmond Highway, Alexandria, VA 22303
Location: United States > Virginia > Alexandria
Amenities:
Free Breakfast Shuttle Bus service Suites Wheelchair access
Hotel Style:
#5 Family Hotel in Alexandria
#12 Romantic Hotel in Alexandria
#15 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Alexandria 3*
Number of rooms: 91
Official Description (provided by the hotel):
Our Alexandria, VA hotel's guestroom suites are furnished with a light, contemporary touch, maximizing comfort and style. Take our complimentary shuttle to Huntington Metro, just one mile away, and explore Washington, DC's monuments, museums and top attractions. At our all-suite Alexandria hotel, guests enjoy many modern amenities, including free hot breakfast, shuttle service to Old Town Alexandria, WiFi and parking. ... more   less 
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Also Known As:
Springhill Suites Alexandria Hotel Alexandria

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