This is an old hotel. It really is a hit and miss with this one. Occassionally I get a good room with a good bathroom. For example, today I was put in a room that has physically handicapped bathroom that was not cleaned well. While the PH room may be good for the disabled, I don't need it. I didn't have a choice but to accept it. I was offered this in lieu of the room with a "jacuzzi". But they didn't tell me that having jacuzzi in your room also means that you have to bear the smoking smell!! I think all their rooms with jacuzzi permit smoking which effectively means to that they are livable to me.

I stay here 2-3 weeks a month on government rate. May be its because of the rate or whatever, this one doesn't really stand up to the "Hilton" brand.

There are better choices around that offer free breakfast, free wifi, and better cancellation policy if those are important to you.

Oh, by the way, they try to price gouge you whenever they can.

I really wanted to stay here because of the points I already have with Hilton. But can't take it anymore. I'll be switching to a different hotel for all my future reservations.

This is a great hotel for business. It is close to major highways, has parking, has a business center, and plenty of conference rooms. As far as traveling here for pleasure, the location is not great. It is inconvenient to get into the city and there is nothing nearby to walk to. There is a pool and one restaurant but not much else for a vacationer!

My family and I stayed at the Hilton Alexandria Mark Center. Overall the stay was wonderful. All the service we received was so polite and friendly. The best was Eric in the Finn and Porter restaurant. The restaurant has a wonderful buffet breakfast, sushi bar for dinner and a limited dinner menu.
The hotel was beautiful. The fitness center did not have wonderful weights for weight lifting, but they had plenty of treadmills with tvs. The pool had a lifeguard for the half inside and half outside pool with plenty of tables and lounge chairs. You were welcome to sit in any of the inside or outside table areas without anyone bothering you. The rooms were spacious with a coffee maker, coffee, creamer and tea bags. We also had a small refrigerator.
The hotel was perfectly located for us tourists. 5 minutes from the hotel was a TGI Fridays, 7-11, Popeye's, Mc Donald's, but it was so close to go to Washington or Old Town Alexandria for dinner too. The hotel is right off the highway (you don't hear the noise) and it takes you directly to Washington and past the Pentagon. The closest exit is King Street which takes you into Old Town. Mount Vernon is easy to access and well worth spending the day. It helps to look on the websites to obtain Washington Monument tickets in advance and the Holocaust Museum as they suggest you get on line at 8 am to have a chance of getting tickets for the day.
Overall, we could not have asked for a better hotel, service was great, the location was safe with on the site parking garage, and we would recommend the hotel to anyone.

As Hiltons go this has to be the worst I’ve ever stayed in. The rooms were dingy, the carpet worn and outdated, the overall hotel layout dismally inefficient, and the pool and gym were unbearably small for such a large hotel but none of that can compare with the rude, inefficient, and uncaring service. Upon check-in, the type of room I had reserved was not available so, after some rigmarole, I was ‘installed’ in what they had left – a handicap accessible room. Normally this would be fine but the bathroom was horribly laid out and there was essentially no vanity or counter space. The room was dark and rather dingy and the carpet in the halls and the room was outdated and faded. The room also had a funny smell and the hall smelled like cigarette smoke. There was no hair drier in the room.

Generally, I am not a really nit-picky traveler but when you call the front desk they should answer. In the course of my stay I had several occasions to call the front desk. I was hung up on once, put on hold for minutes and minutes every single time, and often the staff mumbled so much I had to ask them to repeat themselves several times. When asking for directions at the concierge the old coot was not only impolite and argumentative he was downright rude and anything but helpful. Another evening I spent half an hour waiting for the concierge to call me a cab and, when one finally came, he failed to notify me even though I’d been hanging around his desk the entire time. I was late for dinner reservations. The food at the hotel restaurant , Finn and Porter, was dismal and expensive, my towels were randomly replaced or not and there was no correlation to whether or not I followed the directions to leave them on the rack for re-use. Wireless internet is not free but $9.95 per day and is very slow while the business center is not free either. You are charged a flat fee of something like $2.99 to logon plus a per minute charge - all this, if you just want to print your boarding pass. I felt nickel and dimed to death. If you are paying Hilton prices your shouldn’t have to pay $3 to print your boarding pass.

Overall the experience was dismal and I would go out of my way to never stay at that hotel again. In fact, I will be re-thinking any potential Hilton stays in the future.