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“Great stay, efficient staff, willing to accomodate” 5 of 5 stars
Review of Hilton Alexandria Mark Center

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Hilton Alexandria Mark Center
3.5 of 5 Hotel   |   5000 Seminary Road, Alexandria, VA 22311   |  
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Ranked #25 of 49 hotels in Alexandria
Greenville
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Great stay, efficient staff, willing to accomodate”
5 of 5 stars Reviewed September 23, 2013

When we arrived, they had no non-smoking rooms available, so they put us in a smoking room in the Retreat Center with the promise to move us the next day to the room of our choice in the tower (main hotel). They also gave us tickets for complimentary breakfasts in the hotel restaurant for our entire stay. True to their word, they found us a room in the tower the next morning and moved all of our belongings for us. The staff is not exactly gregarious or chummy, but they all did their jobs well, quickly, and courteously without being obsequious.

Dining options are limited (Finn and Porter in the lobby), but good. There's not much in walking distance, so prepare to drive if you want to eat anywhere other than Finn and Porter. There are many very good restaurants in Alexandria, which is a lovely town that makes you forget you're so close to DC. The gift shop had outrageously expensive snack items, but reasonable priced gifts.

The room was comfortable and the amenities were as described. Be warned, the walls in the tower were paper thin. There were times that the folks next door to us would talk and it almost sounded as if they were in the room with us - it was creepy at times. Thankfully, this was never a problem at night. The air was not easy to control - it was either too hot or too cold, but never to a great extreme.

Housecleaning did a great job and were very prompt when we had any needs.

Room Tip: Avoid the Retreat Center. The higher the floor the better because the views are good. Ask for a room...
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
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Orlando, Florida
Senior Contributor
35 reviews 35 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 22, 2013

Stayed here for 2 nights in June 2013. First of all a huge thank you to the lovely woman at the front desk who upgraded us to a corner room on the 21st floor - it was amazing! Two walls of the room had huge windows and we had an incredible view of Washington DC. The room was very spacious, comfortable and clean. Staff was very professional. We had breakfast at the hotel every morning - only disappointment was one morning there did not appear to be enough staff and we were ignored for about 15-20 minutes before our order was taken and the waitress did not apologize. But the food was good.
We rented a car so the distance from transportation was not an issue. However, we did also take advantage of the free shuttle to the Pentagon City Metro which was a short ride away, which we didn't mind. We didn't feel inconvenienced at all.
Would definitely stay here again!

Room Tip: Ask for a corner room, they are large and have excellent views!
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Appleton WI
Top Contributor
61 reviews 61 reviews
22 hotel reviews
Reviews in 31 cities Reviews in 31 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed September 21, 2013

Recently stayed two night at this hotel. The staff was exceptional. It seemed as though they were trained to say, "Good morning ...afternoon...evening." However, it might just be part of their nature. The room (23rd floor) view was spectacular. The conference facilities were quite good. Best of all, if there was a problem, they tried to correct immediately. While the Finn and Porter restaurant food was very good, there are literally no other options available to hotel guests (unless the food trucks are parked next door during the noon hour). On a positive note, the hotel provides regular shuttle service to both DCA airport and Old Town Alexandria. Overall, this is a great hotel if you don't need to walk to local sites or restaurants.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Basseterre, St. Kitts
Top Contributor
79 reviews 79 reviews
25 hotel reviews
Reviews in 39 cities Reviews in 39 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 21, 2013

The Hilton Alexandria is a well appointed, upscale property located near the fairly new Department of Defense buildings. If you are working in one of the buildings, you will find it very easy to walk to work. The rooms are spacious and comfortable and the on-site restaurants/bars are very nice. They offer government travelers (perhaps others) a free breakfast which seems like a great deal. The only downside to the property is the lack of direct access to public transportation (the Metro). The Hilton runs a free shuttle on the half hour to the Metro and to Reagan National Airport (usually a $20 cab ride) and as long as you can work within those time frames, you should be fine.

Room Tip: If booking on-line and traveling on behalf of the government, don't forget to select the rate th...
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Dallas, United States
1 review
5 of 5 stars Reviewed September 20, 2013

Although this hotel was a bit inconvenient to most of our weekend activities, it was so comfortable and had such a beautiful location that each night it felt like coming home. I would stay here again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 19, 2013

Excellent property, price, comfort, and service TOPS.... Location is Perfect, close to all the monuments. As President of Honor Flight Southern Colorado our group spends extensive time searching for the right hotel to honor our WWII Heroes, We found it in the Mark Center Hilton. We had a large group 45 total, 3 day event / prices were great, breakfast, and dinner banquets. Our WWII Veterans and guardians were Super impressed with the entire visit. Food was amazing, flavor, variety, temperature, presentation, the service all around the hotel was Well ABOVE average and I've traveled extensively.

Room Tip: 11th floor was perfect, no extraneous noise, perfect.
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed September 19, 2013

Excellent hotel. Good service, nice pool, quality exercise equipment, great sushi bar, excellent information booth. The only negative is you're not close to other restaurants. However the hotel provides shuttle service to airport, public transportation, Amtrak and old town Alexandria.

  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Alexandria Mark Center

Address: 5000 Seminary Road, Alexandria, VA 22311
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Romantic Hotel in Alexandria
#23 Business Hotel in Alexandria
#23 Family Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Alexandria Mark Center 3.5*
Official Description (provided by the hotel):
Located in Alexandria, VA this Alexandria hotel is convenient to, Downtown DC, attractions, Reagan airport and Old Town. Upscale guest rooms and suites overlook a botanical preserve. This luxury Alexandria hotel offers onsite restaurants, business center, over 55,000 sq. ft of flexible event & meeting space, fitness center and pools. ... more   less 
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Also Known As:
Hilton Alexandria Mark Hotel Alexandria
Hilton Hotel Alexandria
Mark Center Alexandria Hilton
Alexandria Hilton

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