When we arrived, they had no non-smoking rooms available, so they put us in a smoking room in the Retreat Center with the promise to move us the next day to the room of our choice in the tower (main hotel). They also gave us tickets for complimentary breakfasts in the hotel restaurant for our entire stay. True to their word, they found us a room in the tower the next morning and moved all of our belongings for us. The staff is not exactly gregarious or chummy, but they all did their jobs well, quickly, and courteously without being obsequious.
Dining options are limited (Finn and Porter in the lobby), but good. There's not much in walking distance, so prepare to drive if you want to eat anywhere other than Finn and Porter. There are many very good restaurants in Alexandria, which is a lovely town that makes you forget you're so close to DC. The gift shop had outrageously expensive snack items, but reasonable priced gifts.
The room was comfortable and the amenities were as described. Be warned, the walls in the tower were paper thin. There were times that the folks next door to us would talk and it almost sounded as if they were in the room with us - it was creepy at times. Thankfully, this was never a problem at night. The air was not easy to control - it was either too hot or too cold, but never to a great extreme.
Housecleaning did a great job and were very prompt when we had any needs.
- Official Description (provided by the hotel):
- Located in Alexandria, VA this Alexandria hotel is convenient to, Downtown DC, attractions, Reagan airport and Old Town. Upscale guest rooms and suites overlook a botanical preserve. This luxury Alexandria hotel offers onsite restaurants, business center, over 55,000 sq. ft of flexible event & meeting space, fitness center and pools. ... more less
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- Also Known As:
- Hilton Alexandria Mark Hotel Alexandria
- Hilton Hotel Alexandria
- Mark Center Alexandria Hilton
- Alexandria Hilton