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“Comfortable Property” 4 of 5 stars
Review of Hilton Alexandria Mark Center

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Hilton Alexandria Mark Center
3.5 of 5 Hotel   |   5000 Seminary Road, Alexandria, VA 22311   |  
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Ranked #23 of 50 Hotels in Alexandria
Honolulu, Hawaii
Level Contributor
193 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Comfortable Property”
4 of 5 stars Reviewed August 14, 2013

The hotel property is nice and comfortable. The rooms are quiet, the beds are comfortable and the hotel staff are friendly. It's a nice venue for a conference. There are several large common meeting spaces close to large and moderate sized meeting rooms. The hotel is a shuttle ride away from either Pentagon City metro or the Alexandria metro. Once you're on the metro you can navigate through most of the metro DC area.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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919 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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san diego, ca
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed August 13, 2013

For a very busy business hotel in an urban setting and a Hilton high-rise, it is very clean and
well run.
Lots of public areas for seating.
Nice staff.
Would not recommend for families. Is really set up as a business hotel destination.
Parking expensive.
Had room on the 27th floor looking towards Washington DC. Nice!
Very easy DCA access.

Room Tip: HIgher rooms on the corner if you can.
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  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ayr, Scotland
Level Contributor
66 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed August 12, 2013

I stayed in the hotel for 6 nights while visiting a friend in Alexandria. My room was spacious and clean. Waiting staff at breakfast were very friendly and remembered my preferences each day. The public areas are very pleasant with plenty of seating to relax and watch the world go by.

One downside was the cost for parking, it's $14 for 2 hours which meant my friend couldn't really come in for a drink without incurring a big parking fee. There is also a $1 charge for making a local phone call.

Hotel is really handy for Reagan airport and they run a free shuttle. There is a small row of shops about 10 minutes walk away with some food outlets and CVS pharmacy/convenience store and a 7/11 across the road.

When I was checking out there was a discrepancy in my bill but it was sorted out straight away.

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Keyser, West Virginia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 10, 2013

We stayed at the Hilton at Mark Center In July and this hotel was very nice! We stayed for two days while visiting Alexandria. Our room was a corner room and the view was amazing! We were up on the 28th floor. We could see over into D.C.. The higher up, the better! We used the pool at the property. It was a bit small, but nice. Lifeguard was on duty at all times. Very nice, clean, big and accommodating! Will definitely book at this hotel in the future when we come back to the area!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Columbia, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 6, 2013

The hotel staff got attitude when told about their mistakes. Front desk charge a call they made to my bill and charged our credit card for first night stay upon arrival (we stayed 7 nights total). Bell staff was not aware that the business center had been relocated and continued to send us to the old location with an attitude.

  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralph P, General Manager at Hilton Alexandria Mark Center, responded to this review, August 7, 2013
Dear Zoraida W

I appreciate your review of your recent experience at our hotel. I'm very sorry your experience did not meet your expectations. I have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again for sharing your observations.

Sincerely
Ralph Priesing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 6, 2013

The Hilton Alexandria offers an easy-access location to the DC Metro area. The high-rise hotel offers great views as well as a Retreat area for a serene experience. Indoor/Outdoor heated pool will be enjoyed by all...

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Coast, Florida
2 reviews
4 of 5 stars Reviewed August 4, 2013

This hotel was busy and fast paced, but professional and service focused. The parking fee was a bit much, but the shuttle to the metro made it less painful. The room was clean and comfortable, but my only comment is the TV lineup was less than expected. Great service throughout stay.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Alexandria Mark Center

Address: 5000 Seminary Road, Alexandria, VA 22311
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Family Hotel in Alexandria
#21 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Alexandria Mark Center 3.5*
Number of rooms: 495
Official Description (provided by the hotel):
Located in Alexandria, VA this Alexandria hotel is convenient to, Downtown DC, attractions, Reagan airport and Old Town. Upscale guest rooms and suites overlook a botanical preserve. This luxury Alexandria hotel offers onsite restaurants, business center, over 55,000 sq. ft of flexible event & meeting space, fitness center and pools. ... more   less 
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Also Known As:
Hilton Alexandria Mark Hotel Alexandria
Hilton Hotel Alexandria
Mark Center Alexandria Hilton
Alexandria Hilton

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