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“An excellent hotel in Alexandria, VA” 5 of 5 stars
Review of Hilton Alexandria Mark Center

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Hilton Alexandria Mark Center
3.5 of 5 Hotel   |   5000 Seminary Road, Alexandria, VA 22311   |  
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Ranked #22 of 49 hotels in Alexandria
New York, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“An excellent hotel in Alexandria, VA”
5 of 5 stars Reviewed June 28, 2013

We have stayed at this hotel for one night. We felt comfortable, the room was spacious, clean and quiet. The grounds are beautiful, and the staff are professional, helpful and kind. The pool is good, but it has no showers or changing room. Also, the water was not as transparent as we would have liked it.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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593 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 26, 2013

This hotel is a very nice one. It has many amenities for business travelers. I, however, was traveling with a pre-teen and the only thing that was available was a pool. No hot tub, or other children activities.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ralph P, General Manager at Hilton Alexandria Mark Center, responded to this review, June 27, 2013
Dear cjewel04
Thank you for sharing your observations and experience the Hilton Mark Center. As a business hotel we do offer an indoor/outdoor pool, fitness center and we have running and walking trails by the hotel . On your next trip the concierge can recommend many museums and other preteen friendly places to visit that are close by.
Again thankyou for sharing your experience and please know we value your business and look forward to being your host in the future.
Sincerely
Ralph Priesing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed June 25, 2013

Their website mentions a convenient shuttle service. There's nothing convenient about it. They do not post or provide an information regarding the shuttle stops or times of departure. We didn't find out until the 3rd day of our stay about the different routes and times. We spent most of our time waiting for the shuttle during our stay and eventually got so fed up, forked over $20 for a cab ride to avoid an hour long wait.

The housekeeping was lazy and sporadic. Our towels were removed but not replaced. Warm water from the previous occupants was left in the ice bucket. The refrigerator leaked onto the floor leaving the floor wet.

The carpet in the lobby was frayed and I tripped over it which could have caused problems if I were an elderly person. The bellhops outside spent more time talking with each other on the other side of the driveway than helping the cars in the driveway. I saw one guy load up a rolling carrier, asked the bell hop if he had to take the stuff in and the bellhop said yes! Isn't that what the bellhop is supposed to do?

Anyway... will not stay here again.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ralph P, General Manager at Hilton Alexandria Mark Center, responded to this review, June 27, 2013
Dear Karin R
Thank you for taking the time to share your experience. . Your comments indicate that you had an issue with the shuttle, for which I sincerely apologize. Please know that the shuttle schedule is posted in the guest directory. The concierge desk at the front of the hotel has shuttle information as well. I have forwarded your comments to our transportation manager who is certain to look into other options needed to improve in this area.
Again, thank you for your sharing your observations and please know that we value your business and we look forward to being of service to you in the very near future.

Sincerely
Ralph Priesing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
temple hills, United States
1 review
3 of 5 stars Reviewed June 24, 2013

Not overall bad hotel to stay. Rooms are spacey, the ones on 22nd floor at least - we had one with balconey. However, rooms are old and the one we stayed in the wet bar cabinetry was deteriorated and appeared the refrigerator drained on the floor as the carpet was sturated. Elevators for this hotel are very slow - we spent most of the time waiting for the elevators.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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Lake Geneva Wi, United States
1 review
4 of 5 stars Reviewed June 20, 2013

Bathroom very small for two adults. View is great and amenities of hotel are fine. Stayed there for Family Wedding onsite. Staff was great thruout hotel. Breakfast Buffet staff overwhelmed when restaurant was full. Rooms are very commodious

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenbelt, United States
1 review
5 of 5 stars Reviewed June 20, 2013

I recently got married and had most of the guest, as well as the entire wedding party, stay at the Hilton Mark Center in Alexandria, Va. It was very convenient for us since the wedding ceremony and reception was within 10mins drive. The hotel was great! From the moment you walk in you are greeted with kind faces. The lobby has a very modern look and there is a great bar. The hotel also offers a great spot for the bride and groom to take great photos by a gazebo as well as a fountain. Initially when we checked in there was a bit of confusion with the rooms, but the manager quickly took care of the situation and got us settled in a great room with an even better view!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Alexandria Mark Center

Also Known As:
Hilton Alexandria Mark Hotel
Hilton Alexandria Mark Hotel Alexandria
Hilton Hotel Alexandria
Hilton Alexandria
Mark Center Alexandria Hilton
Alexandria Hilton
Address: 5000 Seminary Road, Alexandria, VA 22311
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Alexandria
#22 Business Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Alexandria Mark Center 3.5*
Official Description (provided by the hotel):
Located in Alexandria, VA this Alexandria hotel is convenient to, Downtown DC, attractions, Reagan airport and Old Town. Upscale guest rooms and suites overlook a botanical preserve. This luxury Alexandria hotel offers onsite restaurants, business center, over 55,000 sq. ft of flexible event & meeting space, fitness center and pools. ... more   less 
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