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“Great Hotel for Business” 4 of 5 stars
Review of Hilton Alexandria Mark Center

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Hilton Alexandria Mark Center
3.5 of 5 Hotel   |   5000 Seminary Road, Alexandria, VA 22311   |  
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Ranked #24 of 50 Hotels in Alexandria
Jakarta, Indonesia
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Hotel for Business”
4 of 5 stars Reviewed January 26, 2013

I stayed here for almost 2 weeks for conference. The hotel looks old, but well maintained. I got big room with large comfy bed. Located at the quiet area, it has good view to garden.The room has ironing facility, coffee maker and wifi. Breakfast were good, service and cleanliness were never an issue during my stay. Hotel provide free shuttles every half an hour to Pentagon City and Old town where we could connect to the city.
Good for long stay guests and business event.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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944 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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English first
Newport News, Virginia
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 25, 2013

Had a super, well-appointed suite. It was immaculate and very up-to-date. The front desk staff was excellent . The restaurant (Finn and Porter) was their typical delicious and the wait staff were helpful and efficient. As were the Bell Captains. This was an excellent stay!!!!

My only regret is that their club lounge was not open at all the entire week. I am beginning to think that this may now be a trend as the last 3 Hiltons I have visited over the past two months have not had a lounge open. Maybe they are doing away with them across the system??

Room Tip: Higher floors have no traffic noise.
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
60 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed January 24, 2013

Great stay here for business. Pretty large hotel and conference center. Parking($20- which isnt too bad) is in the back of the hotel and then you have to walk through the conference area. Check in was easy and quick. 30 floors of rooms and elevators were always quick. Walls did seem a little thin as i could hear the people next to me coughing and sneezing. However the way its setup, all of the rooms are outside facing, so while you have neighbors on the sides, no neighbors across the hall which cuts down and hall noise. Had a nice distant view of the Washington Monument. Rooms were very nice, good size (corner rooms look huge), and modern. I liked how there was outlets in all the tables, so easy to be plugged in. At at the bar and they have some good happy hour specials, and the menu was reasonable priced even after HH. Workout room was average size, but they did have new touchscreen monitors on all their equipment. Only downside is there is nothing within walking distance to do. They did have several shuttles running people around though. Its a big self sufficient hotel i would recommend for business, but not for leisure. Also, as a Gold member it was nice to get the bonus points and free breakfast, which was above average and very similar to an Embassy Suites.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Burbank, California
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed January 23, 2013

Staff completely unresponsive to complaints. Be prepared to pay $20 per night to self-park. I had people in the next room making so much noise all night that at first I thought they were having a fist fight. Staff were slow to respond. Then they only knocked politely on the door, when the occupants did not respond, they just left.

  • Stayed January 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bantac, General Manager at Hilton Alexandria Mark Center, responded to this review, January 25, 2013
Thank you for taking the time to write a review about your stay at our hotel. I'm very sorry that your visit was not a more pleasant one. Your experience was not a typical one, and we hope to have the opportunity to better demonstrate the abilities of our team.

Thanks again for the opportunity to respond to your concerns.

Sincerely,

Charlie Banta
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingston, Canada
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 18, 2013 via mobile

The Hotel is a very nice, clean and friendly facility. The location however is a little strange given it is located in a residential area. There are no conveniences in the immediate area but there is a good shuttle to the shopping mall. Great staff and great rooms.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dunellen, New Jersey
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 17, 2013

This Hilton Property SOARS to the top of my list of EXCEPTIONAL Hotels of the world. We're talking, "of the world" here! This Hilton property is a standout for so many reasons -- location, decor, services, and facilities, however the reason it is so far above the competition is the Management and the Staff. You know immediately upon entering the lobby it is a different class of Excellence and it never stops. The Night Manager, Walter, is the perfect choice for resolving problems and ensuring the Hilton commitment to Guest Satisfaction is achieved. The restaurant on site, Finn and Porter and The Sushi Bar at Finn are so amazing, and the food so creative, fresh, expertly prepared and presented and delicious. If you can only stay one night, this experience will change your life for the better, if only for a day.

Room Tip: The rooms are all quiet but ask for one away from the elevators.
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  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 16, 2013

Despite some of the lukewarm reviews I read, this hotel was a great addition to my personal itinerary. Great staff, nice rooms, good service. Room service was excellent (very good sushi!) and the level of guest attention was just right!

Nice, clean room with good views. The recent renovation was money well spent on this property.

Will definitely stay again!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Alexandria Mark Center

Address: 5000 Seminary Road, Alexandria, VA 22311
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Alexandria
#20 Family Hotel in Alexandria
#21 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Alexandria Mark Center 3.5*
Number of rooms: 495
Official Description (provided by the hotel):
Located in Alexandria, VA this Alexandria hotel is convenient to, Downtown DC, attractions, Reagan airport and Old Town. Upscale guest rooms and suites overlook a botanical preserve. This luxury Alexandria hotel offers onsite restaurants, business center, over 55,000 sq. ft of flexible event & meeting space, fitness center and pools. ... more   less 
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Also Known As:
Hilton Alexandria Mark Hotel Alexandria
Hilton Hotel Alexandria
Mark Center Alexandria Hilton
Alexandria Hilton

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