This is a great small hotel and another gem in the Kimpton family. My first impression upon walking into the lobby was of utter relaxation. The subtle fragrance combined with the airy light blues and white color palette blended to create a soothing ambience. Hotel staff were friendly all the way. The valet always welcomed me back and even offered to carry my one shopping bag of food. Reception staff were equally friendly. One way to measure service is by 1) the meeting of your request 2) doing so promptly, and 3) doing so with a smile. All this was done. For example, the night prior I ordered a wakeup call at 7:00am, followed by breakfast at 7:10am, and a cab at 7:35am. Everything arrived within 2 minutes of the requested time.
Rooms: I had a double room. Beds are amazing. Linens super soft. Complimentary robes for use. Bathrooms are massive. Also a range of complimentary bathroom amenities such as toothbrush and toothpaste. The decor of the rooms were again in an airy light blue and white palette. Once again, very soothing. Large flat screen TV included with free internet if you are a Kimpton member.
If you are looking for a 5-star experience for not a 5-star price, I recommend this hotel. It is not the norm, and in a good way at that.
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