We had stayed here before and had a great experience, so we decided to stay for my husband's birthday. Even though the location is nice to walk around and the spa and restaurant/bar are quite nice (plus the rooms are comfortable and very clean), the staff could really use some training. Of course, some staff members were good, but others made our stay a bit unpleasant. The woman who checked us in was particularly arrogant, couldn't care less about the kind of room that we were looking for, and doesn't even greet people when they walk into the lobby right in front of her (most other staff does, though). For breakfast, there was nobody at the door when we came into the restaurant and picked our seat, but then someone came trying to move us to a different section of the restaurant (seriously? walking an extra 6 steps to reach our table is such a big deal?). We love Old Town Alexandria and will definitely spend some time there in the future, but probably in a different hotel.
- Official Description (provided by the hotel):
- Centrally located in Old Town Alexandria, our luxury boutique hotel is a collaborative dream. Renowned interior designer Vicente Wolf created a space that is reflective of the past and grounded in modern sensibilities. Combined with the stylish calm of our spa, our destination restaurant, BRABO by Robert Wiedmaier, a striking environment and the amenities expected of a Kimpton Hotel, Lorien Hotel & Spa unites the elegance of yesteryear with the comforts of modern-day living. ... more less
- Reservation Options:
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- Also Known As:
- Lorien Hotel Kimpton