The Lorien Hotel and Spa was amazing. The customer service was second to none we have ever experienced. Everyone from the people who parked our car to the person who poured us wine during the complimentary wine hour was friendly and helpful. The modern decor has a warm touch. It felt like home, only a home we dream of having. The bathroom was so luxurious. We got the deal that included breakfast, which was delicious. We can't say enough about how great this place is. Although we didn't bring a pet, they are welcome. If you've never been to Old Town Alexandria, definitely go soon and stay at the Lorien. I've heard good things about the other Kimpton Hotels in DC and Alexandria as well.