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“High Quality Rooms” 5 of 5 stars
Review of Lorien Hotel and Spa, a Kimpton Hotel

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Lorien Hotel and Spa, a Kimpton Hotel
4.0 of 5 Hotel   |   1600 King Street, Alexandria, VA 22314 (Old Town)   |  
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Ranked #3 of 50 Hotels in Alexandria
Certificate of Excellence 2014
GreenLeadersPlatinum level
San Francisco
Top Contributor
181 reviews 181 reviews
105 hotel reviews
Reviews in 66 cities Reviews in 66 cities
70 helpful votes 70 helpful votes
“High Quality Rooms”
5 of 5 stars Reviewed March 3, 2013

Positive: The rooms are modern, aesthetically pleasing, filled with new electronics, and well-cleaned. Very high quality. The location is also very good: close to the metro and walkable to the heart of Old Town.
Neutral: The staff is professional and efficient. Above-average relative to the industry, but only average relative to Kimpton standards. Minor example: I check in at 1 AM after a long day traveling, and during the process, the front desk staff member answers a phone call. I would have loved to get to a shower and bed as soon as possible, but instead I had to wait a minute. It was just a minute, and the front desk was otherwise efficient, but sometimes I think it's the little things that matter.
Negative: Slight industrial noise from the center courtyard if your windows face that direction.

This is really a 4.5 star review, but since I have to round to a whole star, the Lorien earns 5 mostly on the basis of the quality of the hotel. The rooms are wonderful. I did not experience the same stellar staff interactions that others have written about (and that I'm used to at other Kimptons), but that could have been for any number of reasons.

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Lorien Hotel and Spa, a Kimpton Hotel, responded to this review, March 4, 2013
Hi mirandajjl,

I am glad you enjoyed the décor and cleanliness of the hotel. I am sorry our Front Desk agent did not do a better job managing the phone call during your check-in process. I appreciate you sharing this, as we will use it for training purposes. I am certain we can get you a quieter room during your next visit.

Cordially,

Thomas
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933 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
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English first
Top Contributor
64 reviews 64 reviews
15 hotel reviews
Reviews in 33 cities Reviews in 33 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 3, 2013 via mobile

Spent the weekend here for a friend's birthday/couples' weekend. The check-in process was super simple, valet was very quick, and our bags were in the room within 5 minutes. Workout facilities were adequate, we didn't get a spa treatment but plan to use the steam room next time! On two separate visits we have tried both Brabo and the Brabo tasting room. At the tasting room this weekend we were seated promptly, waitstaff was very knowledgeable. We would definitely stay here again. Ask for an upgrade at check-in!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Lorien Hotel and Spa, a Kimpton Hotel, responded to this review, March 4, 2013
Hello Missleslib,

Thank you for returning to the Lorien Hotel & Spa, for another relaxing visit. I see you had a seamless arrival experience and had the opportunity to utilize our Fitness Center and have an excellent meal in the BRABO Tasting Room.

We hope to welcome you back soon,

Thomas
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Virginia Beach, Virginia
Senior Contributor
34 reviews 34 reviews
22 hotel reviews
Reviews in 25 cities Reviews in 25 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 1, 2013

Truly outstanding service! They make you feel special from the moment you arrive and nothing is ever too much trouble! These guys get customer service!
Fantastic hotel and location. We stayed in a midsized suite which was decorated in a minimalist style and the worlds most comfiest bed!
We didn't eat in the restaurants but they looked classy

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Lorien Hotel and Spa, a Kimpton Hotel, responded to this review, March 4, 2013
Dear KS5050,

I was pleased to note you received a wonderful welcome and amazing service from our staff. I look forward to sharing your comments with everyone. I am glad you enjoyed our location and some great sleep.

We look forward to your next visit,

Thomas
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Bowie
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 26, 2013

I was treated to Lorien for my wedding almost two years ago, and this weekend, I had an absolutely superb prenatal massage at Lorien Spa. This was my second one since I've been pregnant (the other was at another spa), and by far, the superior experience. Maria had magical hands, with the right amount (a lot) of pressure in all the right places. I was as close to asleep as I've ever been during a massage treatment. I hope someone gets me a certificate for my baby shower, because I want to go back soon! Hubby got a Swedish and I could barely drag him out of the relaxation room afterward. We both thoroughly enjoyed ourselves.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Lorien Hotel and Spa, a Kimpton Hotel, responded to this review, February 27, 2013
Hello TravelingKey,

Hey, wake-up! Congratulations on your pregnancy. I am glad that Maria had the Midas touch during your massage experience, and that your husband enjoyed his too.

I hope you will find a way to come back and join us soon,

Thomas
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Utrecht
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 25, 2013

Fifteen years of business travel, my best hotel experience so far. Fantastic hotel: quiet and well kept, good design, very clean, good beds, good facilities in the room.
And at least as important: extremely friendly staff, very helpful and alert when there are problems or for special requests.
Spa is great, very good massage, very nice steam room.
Highly recommended.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Lorien Hotel and Spa, a Kimpton Hotel, responded to this review, February 27, 2013
Dear Frans-on-wheels,

Thanks for putting us at the top of your hotel list! I am glad you appreciated the basics we provide, but it’s even more rewarding to read the complimentary feedback about our team members.

We are ready to welcome you back,

Thomas
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Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2013

The Lorien is a Kimpton property located in central Old Town Alexandria. It's a charming building in a great location. They have the standards amenities you can expect from a Kimpton: Wine happy hour, Free internet for In Touch members, and beautiful rooms with large bathrooms. The staff was friendly and helpful. I ordered room service and it came in 30 minutes and the food was great. Please not that the room service menu is quite pricey as the food is from BRABO the excellent restaurant downstairs. Overall the rooms was clean, quiet and there are no restrictions on the heat and AC. The staff also go out of their way to make sure you have everything you need. The room and hotel as a whole were a great value for the price I paid.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Lorien Hotel and Spa, a Kimpton Hotel, responded to this review, February 27, 2013
Hello Shelli P,

Thank you for sharing your feedback about our excellent location, beautiful guest rooms, and the helpfulness of our entire team. It sounds like it was a nice experience for you to have a wonderful meal from BRABO delivered to your room.

We look forward to your next visit,

Thomas
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Washington DC
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed February 25, 2013

The Lorien is in the middle of charming Old Town Alexandria and an easy walk to the King Street Metro for access to DC. Our room was plush and we splurged for the walk in shower room (which had a huge rain style walk in marble shower the size of most hotel bathrooms). The staff was very friendly and efficient. At the complementary nightly wine reception the staff took the time to check each guests happiness with their room and their stay thus far. The room rate itself was cheaper than hotels of the same caliber nearby, but I only gave the hotel a 4 for value because the parking was very expensive compared to comparable hotels.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas F, General Manager at Lorien Hotel and Spa, a Kimpton Hotel, responded to this review, February 27, 2013
Dear HighEndTravel,

I am thrilled you were “living it up” in your walk-in rain shower, and that you found our staff inquiring with all guests about their satisfaction during our nightly wine reception. In the future you can check if one of our parking inclusive packages is available.

I look forward to welcoming you back,

Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Lorien Hotel and Spa, a Kimpton Hotel

Address: 1600 King Street, Alexandria, VA 22314
Phone Number:
Location: United States > Virginia > Alexandria > Old Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Alexandria
#1 Green Hotel in Alexandria
#1 Business Hotel in Alexandria
#3 Family Hotel in Alexandria
#4 Romantic Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Lorien Hotel and Spa, a Kimpton Hotel 4*
Number of rooms: 107
Official Description (provided by the hotel):
Centrally located in Old Town Alexandria, our luxury boutique hotel is a collaborative dream. Renowned interior designer Vicente Wolf created a space that is reflective of the past and grounded in modern sensibilities. Combined with the stylish calm of our spa, our destination restaurant, BRABO by Robert Wiedmaier, a striking environment and the amenities expected of a Kimpton Hotel, Lorien Hotel & Spa unites the elegance of yesteryear with the comforts of modern-day living. ... more   less 
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Also Known As:
Lorien Hotel Kimpton

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