This is easily the best hotel stay I have ever had. Right from the start, the customer service lady was very polite and courteous over the phone, while assisting me with my reservations. When I arrived, the valet driver was a delight and very patient. The warm welcome at the front desk was endearing, and since it was my birthday, I received a "Happy Birthday", and a bag of goodies. A wonderful gentleman insisted on helping me with my bags to my room. He also told me the layout of the hotel and what there is to do in the area. A delightful surprise of champagne and chocolate covered strawberries awaited me in the room, as well as a ticket to enjoy items from the minibar. The room was beautiful, unique, and perfect. The cleanliness of the entire hotel was wholly spotless. The atmosphere of each part of the hotel and dining areas were inviting and artistically mapped out.
It's alwalys a delight to see travelers with their pets welcomed just as warmly, and the care options for pets are very comforting. I know that I can bring my puppy here and feel secure about it.
The servers in the restaurants are just as delightful as those in the hotel. Two of the bartenders for the night were very charistmatic upon giving me my two glasses of birthday champagne and dessert. (It really pays to become an Intouch member, with such great perks).
The team at the Lorien will bend over backwards for you. One of the staff members even recovered a much needed item for me from my car, in the middle of the night. The following day, a very gracious gentleman offered to take my bags to my car, while I explored Old Town Alexandria on foot (The Lorien is in an ideal location for this luxury). Later on, the valet driver brought my car around, with all of my bags all packed in neatly in the back. WHAT A PERFECT STAY! A gorgeous place and an outstanding staff made my birthday night extraordinary. Couldn't have asked for anything better because better than this just doesn't exist. :D
- Official Description (provided by the hotel):
- Centrally located in Old Town Alexandria, our luxury boutique hotel is a collaborative dream. Renowned interior designer Vicente Wolf created a space that is reflective of the past and grounded in modern sensibilities. Combined with the stylish calm of our spa, our destination restaurant, BRABO by Robert Wiedmaier, a striking environment and the amenities expected of a Kimpton Hotel, Lorien Hotel & Spa unites the elegance of yesteryear with the comforts of modern-day living. ... more less
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- Also Known As:
- Lorien Hotel Kimpton