What a great place to stay! The hotel itself is elegant and well appointed, with clean rooms, comfortable beds and soft linens, but what really distinguishes the Lorien is its staff. They were friendly and helpful and treated us like royalty even though we arrived looking flustered and disheveled with multiple bags, baskets, and random items for my daughter's wedding. They patiently assisted us and were always pleasant and helpful. When we needed some special help on the morning of our departure, they went above and beyond to make it possible. I can't recommend this hotel highly enough. I've stayed in beautiful hotels all over the world, but it isn't easy to find the combination of class, luxury, courtesy, and attention that the Lorien offers.