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“In Alexandria for business” 5 of 5 stars
Review of Residence Inn Alexandria Old Town South at Carlyle

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Residence Inn Alexandria Old Town South at Carlyle
3.0 of 5 Hotel   |   2345 Mill Road, Alexandria, VA 22314 (Eisenhower East)   |  
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Ranked #9 of 50 Hotels in Alexandria
Certificate of Excellence 2014
Bealeton
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“In Alexandria for business”
5 of 5 stars Reviewed December 16, 2013 via mobile

I stayed at the residents inn for two nights during a business trip to Alexandria. I stayed on the 13th floor and was very impressed with my room.Clean and very quiet even facing the metro tracks. the room had a lot of things that were nice but I did not use such as the kitchen or flat screen. I walked to my business appointment both days and walked to dinner. The parking was $18 dollars a day however, everyone at my seminar at the Embassy Suites said they were charging $26 dollars a day.
It had nothing to do with the hotel but I had a very hard time getting 3G service for my cell phone around the area.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, December 17, 2013
Thank you for sharing the wide breadth of positive experiences you received from staying at my hotel. So many travelers such as yourself are discovering the close walking distance our hotel is to popular destination spots, along with the tremendous value of low parking prices, sound proof windows, and a multitude of in-room amenities. Combining all of this with my staff’s consistent ability to uphold impressive cleanliness is what makes our hotel the first choice for a growing number of travelers when they visit the DC area. Once again thank you and I look forward to accommodating you again on your return visit.
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321 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
Contributor
16 reviews 16 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 15, 2013

Stayed here to visit family and loved it!! The staff was excellent, shuttle service convenience and such a walkable area. Most pleasant stay we have ever had in northern Virginia!! Highly recommend if visiting this area....will stay here again and again!!

Stayed December 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, December 16, 2013
Thank you for taking the time to share your experience at my hotel. You have joined a growing group of travelers that are discovering our walkable area. I am extremely proud of my staff for delivering you such excellent service and I look forward to sharing your comments with them. Once again thank you for the high recommendations and for joining the club of so many people that make our hotel their first choice when visiting the Washington DC area.
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millstone nj
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 9, 2013

Stayed at this property for 3 days, overall was a good experience. Nothing over the top, the room was very clean, but pretty basic. Although we did not use it, there was a small kitchen and sitting area. Bathroom was clean. The hotel was sort of basic but supplied a breakfast. OK, not the best but more than enough, clean, make your own waffles, hot coffee, cereal, a few hot items etc. If you want something special, find a nearby restaurant. A free shuttle supplied to the Metro and surrounding area. My only complaint was a front desk clerk on Sat. night at 6:30 pm sound asleep at the front desk, and I mean out like a light. After finally getting her to wake up, she seemed dazed, crabby and half out of it, mind you this was not in the middle of the night. Otherwise, front desk was helpful and courteous. Got a good price thru Hotels.com, so overall very acceptable.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, December 12, 2013
Thank you for taking the time to share how pleasant your stay was at my hotel, and I also thank you for providing me the opportunity to improve. I was pleased to hear about how the cleanliness and helpfulness was for your stay and that you received an acceptable value for the good price. Once again thank you and I look forward to seeing you again when you return for your next visit.
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Kennesaw, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 9, 2013

This had to be the cleanest hotel that I have seen in a long long time. The staff could not have been more courteous and helpful! Great location and great price! Thanks to all for an enjoyable stay!! Would have loved to have the option of valet parking. I have a hard time paying $18 a day for parking when I am paying for the hotel room and there is no valet. Where else am I supposed to park but the hotel?

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, December 12, 2013
Thank you for writing such a great review of our hotel. I am very proud of my staff for providing the cleanliness and courteous service that you received. I look forward to sharing your feedback with them. It is that same cleanliness and helpfulness that has so many customers such as yourself making our hotel their first choice when visiting the DC area. Once again thank you!
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Richmond, Virginia
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 3, 2013

This was an excellent option. I was fortunate to find a Groupon for it, which made it even better. The hotel is easily accessible to the interstate and easy to find. The room was a studio, 1 king bed that was very clean, spacious and comfortable. The kitchenette was stocked with dishes and flat ware, as well as a full-size refrigerator. The bathroom was nice. Staff was friendly and helpful and the breakfast had plenty of choices of high quality.

I called the morning of check-in to confirm the reservation. The staff reported that the reservation was booked in their system to be the next day. I told them that was incorrect and the gentleman quickly fixed it.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, December 5, 2013
Thank you very much for the fantastic compliments you provided about my hotel and staff. I am glad that you discovered the high value of our hotel offerings; just as so many other customers have discovered too. It is due to experiences just like yours that makes our hotel the first choice for so many repeat customers that visit the Washington DC area. Once again thank you, and I look forward to accommodating you again when you return.
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Lansing, Michigan
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed December 3, 2013

Had the occasion of staying at this location. We were able to check in early and our requested accomodations were available. The lobby and breakfast area were well maintained and we expected the room to be the same. The room which was a one bedroom suite definitely requires both updating and maintenance. The carpeting shows evident signs of wear throughout. The furniture definitely looked like it had taken a beating. But the worst was the shower /toilet area where it required painting and defintely needed the tile to either be regrouted or replaced. Apparently from other reviews there are updated rooms, but we did not have one; too bad. The staff was very friendly. We spent very little time at the hotel so we did not use many of the amenities. If you go, request updated accomodations.

  • Stayed November 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, December 5, 2013
Thank you for taking the time to provide feedback about your stay at my hotel. Our new staff is currently in the midst of an ongoing updating phase of the hotel, and while doing so I am pleased that they delivered very friendly service to you. Once again thank you for proving us this very valuable feedback and I look forward to you experiencing our finished updated hotel on a future visit.
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Scottsdale, Arizona
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 1, 2013

Stayed here with the family over Thanksgiving week. The hotel, while not located in the middle of old town Alexandria, is still close (you would need to drive to get to the tourist spots) but is within walking distance to a Whole Foods, Starbucks, etc. You are also able to walk to a metro station, but I wouldn't recommend it in the winter! There is an underground garage (costs extra but most hotels in this area charge for parking) which is a bit tight but very convenient because you can take an elevator directly up to your floor.

The rooms are very clean and updated. There was a bit of train/metro noise but not enough to bother us. I did read a few reviews complaining about small rooms but this is DC not TX or the Midwest so expect things to be a bit smaller! The breakfast was good and the dining room was large and clean. Front desk staff was friendly and helpful.

All in all I would highly recommend this hotel as a great option for families travelling to DC.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, December 2, 2013
Thank you for writing such a great review about my hotel. I am very glad that you discovered how close our hotel actually is to everything. The word is getting out! I am very proud of my staff for providing you with a clean room, clean dining facilities, and friendly helpful service. I will be sure to celebrate with them the success of delivering you such good service. Thank you very much for providing a “High Recommendation” for my hotel and I look forward to accommodating you again when you return to DC.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Residence Inn Alexandria Old Town South at Carlyle

Address: 2345 Mill Road, Alexandria, VA 22314
Location: United States > Virginia > Alexandria > Eisenhower East
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Alexandria
#9 Family Hotel in Alexandria
#16 Romantic Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Alexandria Old Town South at Carlyle 3*
Number of rooms: 181
Official Description (provided by the hotel):
Located in the growing Carlyle neighborhood just outside of historic Old Town Alexandria, Residence Inn Alexandria Old Town South at Carlyle provides the perfect accommodations for corporate and leisure travelers visiting the Washington, D.C. Area. This 15 floor hotel features 181 studio, one- and two- bedroom suites including complimentary Internet access and fully-equipped kitchens. Additional on-property amenities include 1,025 sq. Ft. Of meeting space, state-of-the-art fitness center, 24-hour market, and business center with print, copy, scan, and fax services. Along with well-appointed accommodations, guests enjoy complimentary daily hot breakfast and evening social hours (Monday-Wednesday, 6:00pm to 7:30pm). Ideal for extended stays, guest laundry facilities and pet-friendly rooms are available. This Alexandria, VA hotel is conveniently located near two Metro stations, offering easy access to key area businesses and leading downtown Washington, DC destinations. The hotel provides complimentary shuttle service to the Metro and Old Town Alexandria. ... more   less 
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Also Known As:
Residence Inn Alexandria Old Town South At Carlyle Hotel Alexandria

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