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“Excellent service...” 4 of 5 stars
Review of Residence Inn Alexandria Old Town South at Carlyle

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Residence Inn Alexandria Old Town South at Carlyle
3.0 of 5 Hotel   |   2345 Mill Road, Alexandria, VA 22314 (Eisenhower East)   |  
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Ranked #11 of 50 Hotels in Alexandria
Certificate of Excellence
London, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent service...”
4 of 5 stars Reviewed January 7, 2013

... from Kelvin at the front desk, who tried very hard to help us. Hotel is very handy for the metro, and is very comfortable, especially the mattress. The room ws large and very well furnished. Altogether very good value for money. Thanks again.

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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354 reviews from our community

Traveler rating
    207
    109
    29
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102
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
North Charleston, South Carolina
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 7, 2013

All of the staff are very friendly, courteous and helpful. The rooms are clean and comfortable and the hotel is very well maintained. The lobby area is very welcoming and relaxing. The staff go out of their way to take care of you and any needs you may have. The complimentary breakfast offers many choices and the evening social is always a pleasant way to end the day. I would recommend this hotel to anyone traveling in the area without hesitation.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed December 24, 2012

As always the Marriott staff made this stay well worth it. Everyone there was always pleasant and eager to help in anyway they could. From the front desk staff, to the housekeeping or maintenance and the shuttle driver. Kudos to all. The room was clean and well stocked and everything was in working order which always helps! This hotel is a short walk to a Metro stop for a trip into DC and the hotel provides a free shuttle to the Old Town/King St. area for drinks and dining. Breakfast is included and has a decent variety and Monday-Wednesday they have a managers reception type of deal with a light meal and drinks also. My only knock would be the parking. Like everywhere else in this area it is limited and expensive. Don't bring your full size SUV and expect to put it in the parking deck! This area is a good place to stay if you don't want to stay within DC since you can just hop the Metro and be there in 20-30 minutes anyway.

Room Tip: Try to get on the non Metro track side. Not too much noise from the tracks but, may make it a bit b...
See more room tips
  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnCarlyle, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, February 14, 2013
Hi Bassin66!
Thank you very much for the 5 star review! Your "kudos" to the staff is very much appreciated, as are your positive comments about the complimentary hot breakfast, our convenient location, the quality of our rooms and complimentary shuttle. I can certainly empathize with you about parking in the area.
Thanks again for the review, and we look forward to seeing you again when your travels bring you to the Alexandria/DC area.

Jim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed December 11, 2012

A very comfortable stay. The rooms are large (with kitchenette, table and chairs, settee and en suite). The rooms are clean and have a good view. Breakfast is fine, there's plenty and it's wholesome. The receptionists are very accommodating and extremely helpful. A very comfortable stay

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnCarlyle, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, December 12, 2012
Hi UkBleep,
Thank you very much for the 5 star review! I'm glad you were able to enjoy one of our comfortable suites. I'm also happy to hear you enjoyed our complimentary breakfast. Be assured your positive comments about the staff will be shared with the team.
On behalf of everyone at the Residence Inn Alexandria Old Town South at Carlyle, thank you again.
Jim Fournier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mercersburg, PA
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed December 2, 2012

We stayed at this Residence Inn since it was so close to Mt. Vernon (about 9 easy miles) and also to Old Town Alexandria. The front desk staff was very helpful. Our room was exceptionally clean and quiet. Complimentary breakfast was better than I expected. The hotel is also very easy access to Washington, DC sights. I would readily stay there again.

Room Tip: Get a high floor
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnCarlyle, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, December 12, 2012
JEO_1973,
Thank you very much for the 5 star review of the Residence Inn Alexandria Old Town South at Carlyle! Your comments about the front desk staff, housekeeping service, breakfast and location are very much appreciated.
We look forward to seeing you again when your travels bring you to the Alexandria/DC area.
Jim Fournier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 2, 2012

We were in Alexandria, VA recently for a wedding. We chose to stay at the Carlyle Residence in Marriott after staying at one while traveling on business earlier in the year. We are completely sold now on the whole Residence Inn experience and philosophy. Our stay at the Carlyle Residence Inn was peaceful, comfortable, and in a perfect location. We will definitely stay there again!

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ResidenceInnCarlyle, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review, December 12, 2012
Greetings a_johnson_young!
Thanks for the 5 star review! It's always nice to see such positive comments.
We look forward to seeing you again when your travels bring you to the Alexandria/DC area!
Jim Fournier
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
61 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed November 11, 2012

I stayed for 2 nights.
It's the sort of the hotel that is great for business.
No hussle, no problems. Rooms have all the modcons. Very clean.
The only negative thing I can say is that the elevators take a long time to arrive

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Residence Inn Alexandria Old Town South at Carlyle

Address: 2345 Mill Road, Alexandria, VA 22314
Location: United States > Virginia > Alexandria > Eisenhower East
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Alexandria
#9 Family Hotel in Alexandria
#17 Romantic Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Alexandria Old Town South at Carlyle 3*
Number of rooms: 181
Official Description (provided by the hotel):
Located in the growing Carlyle neighborhood just outside of historic Old Town Alexandria, Residence Inn Alexandria Old Town South at Carlyle provides the perfect accommodations for corporate and leisure travelers visiting the Washington, D.C. Area. This 15 floor hotel features 181 studio, one- and two- bedroom suites including complimentary Internet access and fully-equipped kitchens. Additional on-property amenities include 1,025 sq. Ft. Of meeting space, state-of-the-art fitness center, 24-hour market, complimentary WiFi in rooms and public areas, and business center with print, copy, scan, and fax services. Along with well-appointed accommodations, guests enjoy complimentary daily hot breakfast and evening social hours (Monday-Wednesday, 6:00pm to 7:30pm). Ideal for extended stays, guest laundry facilities and pet-friendly rooms are available. This Alexandria, VA hotel is conveniently located near two Metro stations, offering easy access to key area businesses and leading downtown Washington, DC destinations. The hotel provides complimentary shuttle service to the Metro and Old Town Alexandria. ... more   less 
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Also Known As:
Residence Inn Alexandria Old Town South At Carlyle Hotel Alexandria

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