All I can say is that it is a rarity to find companies that deliver good solid customer service; however, Residence Inn Alexandria Old Town South at Carlyle has done it once again!
I was due to fly out of Baltimore the other day; however, due to the snow that was approaching Chicago, I was re-routed to fly out of D.C. the following day. So I called Residence Inn and asked for the general manager Mr. Fournier and he put a very nice spacious room aside for me at a very affordable rate. Keywords: nice, spacious, and affordable!
Upon my arrival, I was greeted by Pam who handed me fresh baked cookies courtesy of Mr. Fournier and asked me what floor I would like my room to be on. Now, I am arriving later in the evening, tired and I am receiving red carpet treatment, why would I stay at any other hotel?! This hotel is WONDERFUL! The rooms are very spacious, clean and I check under beds and the rooms are spotless and the bed will make you fall asleep within five minutes so I refuse to look elsewhere.
The location is in a well-lite area, convenient to two Metro stops and Whole Foods is about four blocks away, it is a relief to a travelling single woman.
There are plenty of hotels in the area, but when you receive consistent, five star service, why look elsewhere?