We stayed here over the Labor Day holiday 2012. The location is great (proximity to I-395 to D.C.) and the service is good too, but the room was dirty. There was a previous review complaining of bed bugs (confirmed on this site by manager), but the clerk at check-in denied any knowledge of it! Either management keeps them ignorant or they are lying. Either way, it's dishonest. Management: own up to it, tell us what you've done to fix and prevent future occurrences! Apart from this instance, the staff were courteous and helpful. Since I had already paid, we took a chance. We always check and found no bed bugs. However, the room was very dusty and dirty (found a candy bar rapper behind a nightstand). A coating of dust in every corner and in all cabinets
The outdoor pool was in the shape of a duck! Because this is the logo of Homewood Suites I'm sure they though it very cute but, it is very small and the shape only allows for about 8 people to move around.
pros: cheap, location (although not close to Metro, they have a shuttle), hot tub, gym
cons: dirty room, small outdoor pool
Room Tip: This hotel has non-smoking floors.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 12, 2012
Thank you for your feedback regarding your recent stay with us.
We stand by our earlier response to this incident; however, we acknowledge that some members of our front desk staff may not have been aware of our response and actions. We will do a more effective job of in-house communications in the future.
Regarding the cleanliness issues in your suite, these have been brought to the attention of the Executive Housekeeper and she has addressed them with the appropriate personnel.
Please accept our apologies for any inconvenience and again, thank you for your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.