Well. I guess I should preface this review with: I generally stay at Marriott's. I selected this property because Marriott was very expensive compared to Best Western. This is an older property. It needs some repairs. There is no elevator. Having said that, we did have a pleasant time at this property and the owner/manager made every effort to accommodate us. By this I mean, the first room we were put into had a problem with a light in the sink area that could not turn off. Blue tape stuck over the switch and said: DO NOT TOUCH. I called the front desk but the clerk said they were sold out and couldn't change our rooms that first evening. The light was bright and drifted into the bedroom causing me to put pillows over my head to block the light. However, the next morning, I took pictures of the switch to the front desk and the owner/manager seemed appalled that we'd put in that room. She agreed to move us to another room, discounted our rate for the first night by 50% and also discounted the second night by a little. I felt her efforts to make things right were more than expected. So on those grounds, I really enjoyed the service. I've rated it lower because of the age of the rooms (they could use some updating). We were staying there to see the area and we spent little time in our room. The breakfast was fine. It was within walking distance ( for us--about one mile) to King Street. The hotel provided shuttle service to King Street and Braddock Station on the day we wanted to take the metro into Washington, D.C. I guess I just felt the original price for the room was high based upon the condition of the property. But we are from Oregon. Alexandria is expensive. This was the cheapest name brand property I could find (using AAA). Would I stay here again? Yes, if the price was reasonable, because the staff was friendly and accommodating. This Best Western was clean and we did sleep well the second night. I think it just depends on what kinds of hotels you are used to. This wasn't really a vacation property. It was a trip property. By that I mean if you are sightseeing and spending very little time there, it is a great place to rest your head. If you are using this as your primary place to vacation, I'd be disappointed. But that's me.
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- Also Known As:
- Best Western Old Colony Hotel Alexandria
- Best Western Alexandria
- Alexandria Best Western