This is our second stay at this hotel. The previous stay over a year ago, and we loved it and had a wonderful time. There have been changes and we feel the quality has declined in the last year. They no longer offer the snack kitchen, which was a nice perk, but we understand that it was probably costing far too much to keep it going. That being said, why not turn that room into a vending room with an ice machine?? Trudging up and down those stairs to get ice is very tiring. The breakfast has gone downhill also. The eggs were overcooked so badly, they were not edible. Even the hard boiled eggs were completely dried out. I couldn't eat them. The biscuits and gravy and fresh waffles were the only saving grace for this breakfast. I would suggest stopping the hot food and focus on providing better fresh cold options like bagels, muffins and fresh fruit if this is the best you can do.
The shuttle service is still a great convenience and we used it daily to get to and from the metro and to dinner every night. Even with the negatives, we still think the good outweighs the bad and we would still recommend the hotel and hope that things improve before our next trip.
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- Also Known As:
- Best Western Old Colony Hotel Alexandria
- Best Western Alexandria
- Alexandria Best Western