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Extended Stay America - Washington, D.C. - Alexandria - Landmark
2.5 of 5 Hotel   |   205 North Breckinridge Place, Alexandria, VA 22312   |  
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Ranked #37 of 50 Hotels in Alexandria
bangalore
1 review
“Stayed for 90 days”
4 of 5 stars Reviewed April 24, 2012

I stayed at Hotel Extended Stay, Alexandria for a period of three months; I am more than happy with the services they've offered on housekeeping front, resolving any complaints quickly, and providing bills as and when required. I had interaction with Sarah who is a very good person and she knows very well on how to take care of guests needs and requests.

Room Tip: Extended Stay Hotel chain are the best when it comes to studio type rooms
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  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review, May 4, 2012
Thank you so very much for your glowing review of Extended Stay America Washington, D.C. - Alexandria. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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65 reviews from our community

Traveler rating
    15
    11
    18
    3
    18
See reviews for
15
7
6
19
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
East Peoria, Illinois
Senior Contributor
39 reviews 39 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 27, 2012

From the reviews and pictures we thought this would be perfect for us while visiting family here. Sad to say this hotel is very run down and in need of repair. The neighborhood is dicey and the grounds smell of dog poop. The hotel room is much smaller than the picture portrays. Old and poorly maintained is the nicest thing I cans say. Huge softball size hole in the carpet. Bathroom sink handle (hot) did not work, exhaust fan in bathroom sounded like a jet taking off, plugged in the hair dryer and tripped the circuit to the TV and lights. Smelled bad, like old house with old furniture. Hallways smelled of cigarette smoke. I took pictures and will be emailing the corporate office on this one.

  • Stayed March 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review, April 8, 2012
I recently received a copy of your review of the Extended Stay America Washington, D.C. - Alexandria. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

As this hotel’s manager, I challenge our staff to continually improve the experience of our guests, from the cleanliness of our rooms, to the courteous professionalism of our staff. Unfortunately, in your situation, it is clear that we were unsuccessful in achieving these goals. Given our belief that guests like you are our most valuable asset, this failure is particularly troubling.

Your review has caused us to take a serious look at the systems we have in place to handle our day to day operations and we will be making modifications as appropriate.

It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, Dubai, United Arab Emirates
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 18, 2012

Extended Stay America Alexandria, is a great place to stay in for business, pleasure & family, staff makes you feel at home, welcoming attentive & always ready to help, the rooms need a face lift & modernization of the equipment, but in general it was a nice 2nd time stay in the same location.

Room Tip: Always go for corner rooms
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review, March 27, 2012
Thank you so very much for your glowing review of Extended Stay America Washington, D.C. - Alexandria. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bognor Regis, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 14, 2012

I came here with my family and we stayed for 2 wks and we loved the staff there they were so approachable and friendly and helpful with whatever you needed :)
We did ask for a non smoking room which stank of smoke which we werent very happy about with 2 young children and non smokers ourselves but we considered it good value none the less. and it had everything we needed.
The only other thing i could moan about was that we didnt hav any housekeeping at all whilst we stayed but if we needed anything we just asked at the desk and to b honest we were quite happy being left to our own devices. Were going bk to stay in march as we liked the location by the shops and restaurants so well situated and the staff (especially Sarah :) ) were lovely!!
id recommend it if u need value for money

Room Tip: higher u go then u dont hear others above u and theres a lift lol
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, OR
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed September 21, 2011

We got this hotel on hotwire, knowing we would only be here one night so we weren't picky. One night was fine, anything longer would not have been fine. We paid $85 which was much higher than other hotels we stayed at this trip that were significantly nicer. The clerk was very nice in checking us in, that was the best part of the stay. It is reasonably close to DCA, took about 15 minutes in the morning to get to the airport. The room was old and ready for a rehab; the pillows were the worst I have ever experienced. All in all, if I thought I was going to get this hotel again on hotwire, I would probably pass.

  • Stayed September 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 29, 2011

I stayed here with my brother for the 4th of July weekend. We booked it through Priceline and I was very apprehensive after the reviews but it turned out fine!!The room was clean and spacious, the staff at the reception was polite and helpful concerning directions and tips. Ok the neighborhood isn't the best but there is a good shopping center at a 5 min walking distance so you can shop for groceries or get a bite.All in all, not as bad as you would think from the reviews.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 3, 2010

Price is the main reason I chose this hotel. They accept pets which is also a plus for me. People definitely smoke inside the hotel because you can smell it. The neighborhood seems fine--no one has tried to victimize me. Grocery and mall close by.
The building could use some serious maintenance/upgrading.

  • Stayed November 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Washington, D.C. - Alexandria - Landmark

Address: 205 North Breckinridge Place, Alexandria, VA 22312
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #37 of 50 Hotels in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Alexandria - Landmark 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Alexandria Hotel Alexandria
Alexandria Extended Stay
Extended Stay Alexandria

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