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“Most Helpful Staff in all of DC” 4 of 5 stars
Review of Hampton Inn & Suites Alexandria Old Town Area South

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Hampton Inn & Suites Alexandria Old Town Area South
2.5 of 5 Hotel   |   5821 Richmond Hwy, Alexandria, VA 22303   |  
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Ranked #18 of 49 hotels in Alexandria
MERCER ISLAND
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Most Helpful Staff in all of DC”
4 of 5 stars Reviewed February 6, 2013

The hotel itself is standard fare -- nothing special, but nothing to complain about either. The location is convenient for No. VA cities into the Capitol. What makes this place worth staying is the staff. From the front desk staff to the shuttle drivers, everyone I came across during my week-long stay here was top notch.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, February 7, 2013
Thank you so much for the comments you wrote about our staff. We will pass them along to everyone and please stay with us again when you visit the Alexandria area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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428 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Summerville, South Carolina
1 review
4 of 5 stars Reviewed February 4, 2013

We hadn't planned on staying the night in D.C but our flight was canceled along with several others. We had a hotel voucher from the airlines with only the name of the hotel and a phone number. When the shuttle driver asked which Hampton we were staying at we didn't know, but he went out of his way to make sure we got to the right place. Once at the hotel the staff was nice and very helpful. The next morning going back to the airport the shuttle driver (different person) made sure we got to the right airline check in on time. The room was clean, soft beds, and plenty clean towels in the bathroom. I will definitely will stay here again if I'm ever in the area.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, February 7, 2013
Thank you for taking the time to write about your experience at our hotel. We try to make you travels as pleasant as possible considering the trouble of having your flight cancelled. Hopefully, you will plan a trip to Alexandria and have some time to explore the city.
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San Antonio, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed February 3, 2013

I stay at this hotel often when I'm on business in the DC Metro area. It's convenient to just about anywhere and the hotel provides an excellent shuttle to the metro, Old Town Alexandria, and Washington Reagan airport. The staff is always extremely helpful. Breakfast is standard Hampton Inn fare, but hey - it's free! The rooms have always been clean & comfortable.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, February 7, 2013
I am so glad you stay with us when you travel to Alexandria. Next time you are in town I would like to meet you and say hello.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 23, 2013 via mobile

Stayed there to go to the Presidential Inauguration. Clean hotel, ample parking. Friendly staff. The rooms were clean and the bed was very comfortable. The breakfast was great and the availability of hot cocoa at any time was perfect for the cold weather outside. It is close ( though not walking distance) to the last stop of the Yellow Metro Line. It was a quick trip to D.C. On the same line you can go to the Ronald Reagan Airport. Or to the Fashion Mall in Pentagon City. (Good for spending money..lol). The hotel provides a shuttle to and from the Metro Station so it was convenient. They do not have safes in the room but they have them through the front desk. The Wi-Fi was super fast! Their robust coffee rocks!!!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, February 7, 2013
I am so glad you enjoyed your visit with us. The Inauguration brought many fine people to the area and we always enjoy meeting new guests. Come back and stay again when the weather is warm.
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Cookeville, Tennessee, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 17, 2013

The lcation is wonderful for us! Shuttle service is great; plenty of items for breakfast. I've stayed there twice now and found the staff to be friendly, the room cleaned promptly, and the property very quiet although it is in a busy area. It is our hotel of coice and we plan to be there several times this year.

Room Tip: Great view from rooms on the East side (facing the golf course).
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, February 7, 2013
I am so glad you will be returning to the hotel several times. Please contact me if I can be of any service to you for your future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holly Springs, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2013

We chose this hotel due to location, breakfast, and free van to Old Town and metro.
Everyone went out of way to make shire our stay went well.
Room was clean and fridge and microwave was nice.

I plan on staying at this location when I come back in the spring.

Room Tip: Ask for room facing rear, away from road.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, February 7, 2013
I am glad you will be returning in the Spring. Contact us and we will make sure you get a room overlooking the golf course.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Upstate New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 2, 2013

Our family stayed there for 3 nights. The first room was noisy and they promptly changed us to a much quieter room. We were pleased with the room. Had some problems with plumbing which they compensated us for. We stayed on a higher floor and didn't have any problems with the heater. The dining room area was nice and large. Plenty of space for the kids to enjoy being out of the room. The location is good for traveling to DC. Free parking was a nice feature not offered at many other hotels in the area.

Room Tip: Rooms on the golf course side are quieter.
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, February 5, 2013
Thank you for taking the time to write a review of your stay at our hotel. I am glad that thew few encounters you experienced were handled quickly and to your satisfaction. Please stay with us again on your next visit to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Alexandria Old Town Area South

Address: 5821 Richmond Hwy, Alexandria, VA 22303
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in Alexandria
#14 Family Hotel in Alexandria
#20 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Alexandria Old Town Area South 2.5*
Official Description (provided by the hotel):
Newly renovated and upgraded two bedded rooms to 2 queen size beds. Free Hot Breakfast Bar each morning. Free shuttle service to Historic Old Town Alexandria and Huntington Metro Station. Meeting and banquet space to accommodate 250 people. ... more   less 
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Also Known As:
Hampton Inn & Suites Alexandria Old Town Area South Hotel Alexandria
Hampton Inn And Suites Alexandria Old Town Area South
Hampton Inn Alexandria
Alexandria Hampton Inn

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