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“Nice stay in Northern Virginia.” 4 of 5 stars
Review of Hampton Inn & Suites Alexandria Old Town Area South

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Hampton Inn & Suites Alexandria Old Town Area South
2.5 of 5 Hotel   |   5821 Richmond Hwy, Alexandria, VA 22303   |  
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Ranked #17 of 49 hotels in Alexandria
Richmond, Virginia
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
“Nice stay in Northern Virginia.”
4 of 5 stars Reviewed May 3, 2012

First, this is a typical full-service Hampton property. Service was friendly, but not overly accommodating. Breakfast was filling and fresh, but the absence of a meat product didn't fare too well with my boyfriend. Hot plates were Western omelettes (which were surprisingly good) and fried potatoes, and then you had the choice of other continental delights (fresh fruit, oatmeal, bagels, toast cereal, etc.) Attendant was very polite. Room was very spacious, nice HDTV, microwave and refrigerator, and a lounge chair with an ottoman. Our room faced the golf course, but it would have been nice to actually see it (we were on a low floor). Very little noise from the hallways. Elevator is s...l...o...w. Exercise room wasn't big, but it had a few treadmills and some weights from what I could see. Pool was closed as it is still considered off-season in Va. Didn't use the business center, but the internet in the room was sporadic. I inquired if the hotel's shuttle would take us to dinner in Old Town (because a previous reviewer had received the same service), and was disappointed to be told that it only goes to DCA and the Metro station. I didn't argue. All in all, good stay at a nice hotel.

Room Tip: High floor facing the golf course.
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, May 17, 2012
Thank you for taking the time to write a review on your most recent stay at our hotel. We appreciate all comments and will pass them along to all the staff members to encourage excellent guest service and to improve in areas we may have missed.

Our 24 hour shuttle service goes to Historic Old Town Alexandria, Huntington Metro Station and Reagan National Airport. We have had new employees recently and we will use your comments as a training tool.

Please visit us again when your travels bring you to Alexandria, VA. The lobby renovation has been completed and it turned out fabulous. Photos will be posted soon.
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394 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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English first
Vineland, New Jersey
Top Contributor
70 reviews 70 reviews
15 hotel reviews
Reviews in 27 cities Reviews in 27 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 23, 2012

My husband choose this hotel because of its proximity to where he needed to be for work. It was so close to the highway that anywhere in the DC area he needed to be was within a 30 minute drive. I loved that they were able to drop me off in Old Town while he was working. I only waited a few minutes at the hotel for the van. The metro station is a short ride (by van or car). You can get to anyplace on the metro line. It took us about 30 minutes(including transferring trains on a Sunday with track work going on) to get to the Smithsonian. We had a king suite(we originally booked a regular room, but since they were not fully booked we asked for an upgrade). The room was spacious and very clean. It faced the highway and was a little noisy, but I quickly got used to it. It didn't bother me and I am a light sleeper. We had placed the "Do Not Distrub Sign" on the door for the day and housekeeping left us a bag with clean towels and cups. That was a really nice surprise. The breakfast room was clean and it was well stocked. It was not very crowded. The staff was very nice and very helpful. I look forward to staying here again.

Room Tip: If you don't get use to noise easily, ask for a golf view. It doesn't hurt to ask for an upg...
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, May 17, 2012
Thank you for your positive comments on your recent stay at our hotel. We will discuss your comments with our staff to keep up the good work.

Our renovation project to our Lobby, Breakfast Area and Banquet Rooms have been recently completed. Please come back and visit with us on your next trip.
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Cincinnati
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 19, 2012

Stayed at this Hampton Inn for a family trip to DC during Easter break. Hotel was clean and comfortable and you can't beat the free parking. I have a problem paying for parking at a hotel. The staff was personable and accomodating. One day one of the kids put the "do not disturb" sign on the door so our room was not cleaned when we returned (our fault). The staff was very accomodating bringing us fresh towels within 5 minutes of our request. The shuttle was great, we never waited over about 15 minutes and the drivers were also friendly and personable. We went to Old Town every night and never had a problem getting a shuttle. Small refrigerator and microwave in room. Would definitely stay at this hotel again if we return to the area. Considering what other hotels in the DC area charge, I would definitely recommend this Hampton Inn to anyone especially a family on a budget.

Room Tip: Request a room on the back side of the hotel. There is a golf course right behind the hotel.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, April 20, 2012
Thank you for taking the time to review your recent stay at our hotel and I am glad you had a good experience. I will pass along your comments to the staff. Please come and visit with us again when you return to the Alexandria area. We would love to get another opportunity to WOW you.
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pgh,pa
Top Contributor
60 reviews 60 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 17, 2012

We visited Mt Vernon and DC over the Easter weekend and had stayed at this hotel before and thought it would work well, and it did. We had 2 adjoining rooms which were basic Hampton Inn rooms. They were very clean, had ample storage and the beds were comfortable. Each room had a fridge/microwave as well as coffee. The breakfast in the morning was adequate and filled the five of us each day. The lobby and eating area have been renovated and are pleasant. The free van shuttle runs 24 hrs a day and they took us to the Metro stop and picked us up after a long day in DC. They also took us to church in Old Town on Sunday and came for us when we were ready. All in all for us this hotel was a perfect choice for our visit and I would not hesitate to stay here again

Room Tip: If you are light sleepers request rooms at the back as the others face the busy interstates and can...
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  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, April 20, 2012
Thank you so much for the nice comments on your recent stay at our hotel. The lobby renovation is almost complete, we are waiting on furniture delivery. Once this is complete, we will post new pictures. Please come and visit with us again when you return to the Alexandria Area.
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1 review
5 of 5 stars Reviewed April 13, 2012 via mobile

The place is great, very clean and very friendly staff. Definitely would stay again.

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria,Va
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 13, 2012

Friendly clean & comfortable. We made good use of their shuttle to metro, Alexandria, & Regan airport. All staff very helpful & cheerful.

Room Tip: Golf view room is nice. We were on top floor.
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, April 20, 2012
Thank you for such a great review - come back and visit with us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DeKalb, IL
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed April 6, 2012

We chose this hotel for the price and the shuttle to the Metro. We tried to make the best of it since we were spending most of our time in Washington DC and not at the hotel, but in the end, we checked out after two nights instead of staying for three.

The hotel was very crowded, fully booked, but the front desk staff was very pleasant and helpful.

The breakfast area was very crowded and the "breakfast" that was offered left us hungry. The pool is outdoors and only open Memorial Day to Labor Day.

Twice when returning from DC, we waited for more than 30 minutes for the shuttle to the hotel (1.5 miles away). The first time was at 11 p.m. with our two kids after returning from a moonlight trolley tour of DC. The second time, we were waiting with two other families from the hotel for at least 20 minutes when another group of people got off the train and walked right up to and on to the shuttle that had just pulled up. The shuttle driver didn't say anything to them, and just told us that he would be right back for us, so we waited another 10 minutes.

The beds were doubles and not queens which was a little snug for our family of four. On our second night there, the people in the next room were watching their TV at full volume in the middle of the night which kept waking us up. I finally got back to sleep only to be awoken by the FIRE ALARM at 5:45 a.m. so we had to wait outside in our car with the heat on for 30 minutes while the fire department checked the building. That was the last straw. We checked out and spent our last night at the Holiday Inn in Manassas which was WONDERFUL.

Room Tip: Get a room in the back of the hotel. The road noise from the interstate in front is very loud.
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  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MickiHeineken, Director of Sales at Hampton Inn & Suites Alexandria Old Town Area South, responded to this review, April 20, 2012
Thank you very much for taking the time to write a review on our hotel. We appreciate all comments, bad or good, so that we can improve our guest's experience. I will pass along your comments to the appropriate departments to work on improvement plans. As for the fire alarm, I do apologize for your experience. It seems that some one burnt toast in the toaster which caused it to go off and we must wait for the fire department to give us the all clear.

I do hope you will give us another change when you plan a trip to the area again.
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Additional Information about Hampton Inn & Suites Alexandria Old Town Area South

Address: 5821 Richmond Hwy, Alexandria, VA 22303
Phone Number:
Location: United States > Virginia > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Alexandria
#16 Family Hotel in Alexandria
#19 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Alexandria Old Town Area South 2.5*
Official Description (provided by the hotel):
Newly added 57 studio suite addition to the existing 156 guest rooms. Free Hot Breakfast Bar each morning. Free shuttle service to Reagan National Airport, Historic Old Town Alexandria and Huntington Metro Station. Meeting and banquet space to accommodate 250 people. ... more   less 
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Also Known As:
Hampton Inn & Suites Alexandria Old Town Area South Hotel Alexandria
Hampton Inn And Suites Alexandria Old Town Area South
Hampton Inn Alexandria
Alexandria Hampton Inn

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