When I originally called to make the reservation, the owner seemed very friendly, and I was looking forward to staying there. However, due to unforeseen financial problems (the car broke down and needed to be fixed, and the cost had to come out of our vacation fund), I ended up having to cancel this reservation. When I called her, she made no effort to hide her irritation with me, got very flustered, and then even went so far as to rub in the fact that I was cancelling our anniversary plans (like I didn't already feel terrible about it!). I was planning to try to come some other time, once our money cushion was replenished a little, but I am definitely not going to be doing that, now.
Obviously, I can't review the place itself, since we didn't end up staying there, but the service was so offensive to me that I thought it was worth noting anyway.
- Official Description (provided by the hotel):
- White Birches Inn is the only bed & breakfast in Abingdon, VA that can offer you a king-size bed, in-room fireplace, oversized whirlpool tub, and a private walk-in tiled shower. Our personalized service and luxurious accommodations are a wonderfully inviting alternative to typical hotel lodging. ... more less