This is the most horrible hotel and hotel experience I have had in all of my travels. This hotel double billed my credit card, allowed an obviously wild and rowdy party to continue in one of the suites, after continuous complaints from myself about fights, loud and profane noise. I got absolutely no sleep, which I dearly needed as I was traveling due to a death in my family, I could not be moved to another non smoking room, was promised a 50% discount off the room for that night at the price I was paying or to have the room for no charge. The manager would not take any of my phone calls or return my calls in regard to the discrepancies with the room charges and the double billing of my credit card. The hotel is very unclean and host to a karaoke bar, which I witnessed it’s staff attending and intoxicated. From what I witnessed, it is a hangout for young folks. To add insult to injury, when I arrived at the airport I found out all incoming and out going flights where cancelled due to weather, as a result of them double charging my card, I was put in a hardship situation, because when I went to use my card for a room I did not have enough funds. I highly recommend travelers stay away from this hotel especially if you have children or are a business traveler.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other