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“The Perfect Way to Vacation for Serious Skiers” 5 of 5 stars
Review of Alta's Rustler Lodge

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Alta's Rustler Lodge
10380 East Highway 210, P.O. Box 8030, Alta, UT 84092-8030   |  
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Ranked #1 of 2 hotels in Alta
New York
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
42 helpful votes 42 helpful votes
“The Perfect Way to Vacation for Serious Skiers”
5 of 5 stars Reviewed February 27, 2012

Simply put, we loved the Rustler Lodge. It was just perfect for us. Here are the reasons why:
1. Reservations were a cinch. In fact, in all of our interactions with the staff of the Rustler we found them to be friendly, efficient, and helpful. As one example (of many), we pre-shipped boxes of our ski equipment to the hotel so that we wouldn't have to deal with all that stuff in the airports, and it arrived a couple of days early. They stored it without a problem and had it waiting for us in our room when we arrived. We didn't even have to ask!
2. We stayed in a unit where two bedrooms were connected -- perfect for a family of 4. We were on the ground floor, with easy access to the ski lockers, ski rental shop, the egress to the mountain, and the spa. Which brings me to my third point ...
3. Everything you need is right at the hotel. We arrived, rented our equipment, bought a few additional items we needed, stored our stuff in the lockers, and settled into our rooms with good wifi and nice large-screen tvs. The bathrooms aren't luxe, but they are more than adequate with plenty of hot water and good water pressure; they provide nice quality shampoo, conditioner, and lotion that they refresh nightly. The beds are comfortable, and our rooms had nice additional seating (sofa, chairs) and ample dresser space and wall hooks (an essential for skiers). The closets held extra blankets, and there were lots of pillows. Both of our bedrooms had small terraces looking out onto the mountain.
4. Breakfast and dinner are fully included (alcohol is extra), and the food is delicious with lots of options for the breakfast buffet (including made-to-order items such as omelets) and nice variety every night at dinner. The dining room has killer wall-to-ceiling windows looking out onto the mountains, which are jaw-dropping. It has a gorgeous wood-burning fire-pit style fireplace that they keep burning at breakfast and dinner. The staff and kitchen are very accommodating; dinner is served as a four-course meal (soup, appetizer/salad, main course, dessert), but you can adjust if you want. (e.g., One day, I preferred to skip the app, but have two salads for my main course. No problem. They offered to add grilled chicken if I wanted additional protein. Even better!) They always offer a fish, a chicken, and a vegetarian option as well as a redder meat (steak, veal, lamb, duck, etc.). The dishes are clever and yummy, and there are some staples (e.g., miso soup, steak) that are offered every night. They have coffee set up for each hallway of rooms every morning -- so you don't have to wander to the dining room if you don't want to -- but breakfast opens at 6:30am, so you can readily go there if you want to to grab a cup of tea or a banana, etc., even if you plan to eat breakfast later. (Speaking of wandering around, the atmosphere at the Rustler is very informal. It's not unusual to see folks walking about in their bathing suits and bathrobes after skiing. Some folks were at breakfast in their long undershirts; others went to dinner in their flannel pj bottoms. This was a very nice feature for my teens, who prefer to keep things as informal as possible!)
5. They have a bar with nightly hors d'oeuvres offered (and, again, killer views of the mountain), board games in a lounge area, laundry facilities, a large hot tub that they keep nice and hot, a lovely outdoor heated pool, small but ample changing rooms, and a eucalyptus steam room. Everything is kid-friendly without being over-the-top kid-centric, so my teens were comfortable and happy, and the younger kids of other guests seemed to be, too. I noticed that they appeared to offer some kind of kid dinner event every night (games, movies, etc.), but we didn't make use of this so I don't know how it works.
6. The spa offerings are wonderful. We tried their elevation sickness treatment, reflexology massage, swedish massage, facial, and body polish treatments. And, this is just the beginning of what they offer! The professionals were terrific, and the services were first-rate. They keep a table with fruited ice water for the taking, as well as fluffy striped towels for spa/pool use.
7. Have I gotten this far without talking about the skiing? Well, let's be clear -- you come to Alta for the skiing. This isn't the sort of place that offers lots of other things to do, even snowboarding is off-limits. But, if you are a skier, then this mountain is incredible. The locals told us that they were not happy with the snowfall this year but, let me tell you, from an easterner's perspective, we were in heaven even in a lackluster year -- I can't imagine what it must be like in a normal year! And, while there wasn't much snow on the ground in Salt Lake City, as we drove up Little Cottonwood Canyon the snowcover got heavier and heavier till it looked several feet high at the Rustler. While it didn't appear to snow much in Salt Lake during our weeklong stay, it snowed every day at Alta except for one -- when the sky was as blue as I've ever seen it. There is plenty of terrain to explore -- especially if you are an intermediate or advanced skier. The powder is, well, I can't really describe it. It felt delightful to ski through -- not heavy or wet, like other powder skiing we've done. It was so easy to carve a turn, explore through the wooded areas, and conquer the steeps. There were really no crowds (and this was President's Week!), and the views were spectacular. We didn't ski over to Snowbird, but that appeared to be easy to do -- the Rustler gives you ski cards (RFID chips, so you just keep them in your coat pocket and you can enter the Alta lifts through a little gateway) that work at Snowbird, too, although the RFID feature doesn't work there so you have to wear the card visibly. There are several restaurants right on the mountains, so you don't have to wander far to interrupt your skiing for refueling in the middle of the day. They also have shops, so if you need another layer, a new gator or, in my case, a couple of bandaids, they are easy to come by. If you lose control in the shop and end up buying more than you want to carry for the rest of the day, they'll send it back to the Rustler for you. If you spend more than $200, they'll ship it back home for you free of charge so you don't have to worry about maxing out your luggage.
8. Speaking of skiing, the Rustler is right at the base of the mountains, halfway between the two main lift areas. Exiting from the Rustler, you ski down a small hill and grab onto a tow rope that can bring you in either direction, so you can easily get on the mountain and start your skiing. At the end of the day, you grab the tow rope back, and there's a small lift that brings you back to the door of the Rustler. Easy as pie!

In conclusion, the Rustler offered for my family a perfect way to spend a ski vacation. The ski conditions were terrific, the hotel offered everything we needed, and we could enjoy delicious food without stressing about getting to a restaurant or, worse, having to cook it myself after a long day of skiing. The apres-ski spa/pool facilities were ideal, and the staff was wonderful. Alta doesn't offer lots of fancy-schmancy dining, shopping, or night life, but that's preferable for my family. And, that must be the case for lots of others, too -- because the Rustler has lots of repeat customers who come back year after year. I think we'll be joining their ranks, too.

Room Tip: If you are travelling as a family, the attached two-bedroom units on the ground floor are great.
See more room tips
  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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134 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
New York City, New York
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 23, 2012

We just got back from a 4 night stay at the Rustler. Our first since the kids were born. It was great, and just a quick 45 minute trip from the airport to the end of the Canyon. While there were adult-only havens (the beautiful bar), our kids were made to feel really welcome...even when they were ready to eat breakfast 15 minutes before the dining room opened. And who does not like an outdoor swim in the snow? Breakfast and dinner are included and both are fabulous. Dinner is four courses, but the accommodating staff had no problem bringing my husband five when he was hungry. The ski shop was unbelievably convenient and hooked us up with four sets of rentals. They also made it very clear that if we didn't like any of the equipment we could swap it out at anytime during our stay. The Rustler gives you quality accommodations, great food, attentive service and a perfect location on the tow line (with beautiful views of the mountains); but no attitude. This is a warm and friendly lodge at its best. My one quibble is that I did not like the orange scent of their toiletries. Minor, I know. In any event, book us for the same time next year!

  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore
1 review
5 of 5 stars Reviewed February 22, 2012 via mobile

what a great stay. the rustler staff is friendly and accmodating. food is outstanding. I hope they continue this level of service as I will continue to go back.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wall Township, New Jersey
Top Contributor
60 reviews 60 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 19, 2012

Stayed at the Rustler in early December 2011 when the snow was decent but not great. Love the room, the restaurant, the spa and the friendliness of everyone working there--from the bus boy to the ski shop. The ready access to the base of Alta is awesome, as is the convenience of skiing back at the end of the day. This is a first class hotel with customer service getting full attention. I was skiing by myself, and at dinner the restaurant provides the "Wasatch" table for single guests who are interested in sharing a meal with new friends. The staff goes out of the way to help guests. I came back for dinner with my family around Christmas and they were more than happy to give one adult a meal of nothing but different desserts.

The Rustler has a big steam room and a giant indoor hot tub with a view of the mountains. Very mellow. Not to forget reliable wi-fi as I sometimes have to work to pay for the skiing. Love the Rustler and want to go back when I get the next Powder Alert.

  • Stayed December 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
5 of 5 stars Reviewed February 11, 2012

It's hard to beat the combination of Alta + the Rustler lodge. Easy access by shuttle from the airport, consistently excellent snow and terrain at the front door, plus spa, great food, and great service at the end of the day. Both comfortable and refreshingly unpretentious.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franconia, New Hampshire
2 reviews
5 of 5 stars Reviewed February 11, 2012

There is no better perch to ski from-when and where you wish at Alta. Top notch food and service and amenities.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Franconia, New Hampshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 10, 2012

From a quick hot tub in the morning, followed by a much needed stretching class .... on to delicious breakfast .... and ski out the door to one of the best ski mountains in the country, the Rustler is the place to stay. Great service, and always with a smile. I wouldn't stay anywhere else.

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Alta's Rustler Lodge

Address: 10380 East Highway 210, P.O. Box 8030, Alta, UT 84092-8030
Phone Number:
Location: United States > Utah > Wasatch Range > Alta
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 hotels in Alta
Price Range (Based on Average Rates): $$$$
Official Description (provided by the hotel):
When you stay at Alta’s Rustler Lodge, you'll experience the cozy atmosphere of a mountain lodge along with superb services and Alta's finest amenities. Our 85 rooms range from luxury to modest accommodations. Daily room rates include full breakfast and dinner and FREE WIFI. The Rustler, while elegant, is congenial and relaxed, the way we feel a ski lodge should be. ... more   less 
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Also Known As:
Alta`s Rustler Hotel Alta
Altas Rustler Hotel
Alta's Rustler Lodge Utah

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