From the time you arrive to the time you exit, the staff are always firendly and attentive which is a real plus. This is one of the hotel's with the huge internal attrium which gives a huge feeling of space. There are lot's of places to sit and have a chat or a drink.
I stayed recently for 2 nights whilst attending a workshop at the hotel. The rooms are spacious, clean, with good aircon and a comfortable bed. The bathroom is an adequate size with a small provision of basic amenities. The fitness centre is a modest size with a good selection of weight machines and a reasonable selection of electronic equipment.
I did not eat at any of the restuarants nor use room service so I cannot comment on the ,meals. I can however recommend the "Corner Bakery Cafe" which is a short walk out from the front of the hotel. The service here was exceptional and the food amazing. Well worth a walk !