very nice hotel. Rooms clean, beds comfortable. Staff was pleasant. Restaurant buffet was good, although a little pricey ($11.50 person) for the amount of choices of food offered on it. Pool and hot tub were nice.

I had 30 rooms reserved at this hotel for two nights. They double booked our rooms and used a vaguely stated clause in the contract to renege. They dropped our reservation leaving us out to dry. Their customer relations is the worst I have ever seen. I am a regular Crowne Plaza guest, and this hotel does not deserve the flag.

I was quickly checked in to the hotel around 8pm and the lobby was full of people just leaving an event taking place in the hotel. Even with all the commotion, I was able to quickly check in and was given a room just up the hall on the first floor. The room was spacious, but the bathroom was a little on the small side. The room contained a sliding glass door that led out to a small table with two chairs that were exclusively for my room. The TV was a little old fashion but all the channels were clear.

This is not the first time to stay at this property. The experience on each ocasssion has been outstanding. TGCA now uses this hotel as the headquarters for our Executive Committee and Board of Directors. We have been given a very competitive rate at a quality full service hotel, and feel we are greatly appreciated for our business every time we stay.

Sam Tipton
Executive Director
Texas Girls Coaches Association